Posts by SkatDesign

153 posts I think about colours
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SkatDesign says

Just put yourself a bit in “his shoes”: maybe he really needs a website, he bought a theme and he really-really need his website up and running. But he doesn’t know much about WordPress/HTML/etc…..programming is a foreign language for him and he really-really need help :) My husband is an example of such a client :D LOL

I take these situations as challenges. This is a real challenge for you and your support. If you can transform this into a 5 stars rating afterwards, then, trust me, you can do ANYTHING.

Instead of becoming nervous or frustrated, just try to put yourself in his shoes.

Well what do you know, I got an answer :)

“Pleased to say that the issues were caused by a third party plugin, upon further review.”

I agree with you but I didn’t even had time to answer the support questions.

Also, did you read the msg with the lawsuit threat? :)

153 posts I think about colours
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Exclusive Author
  • Greece
SkatDesign says

It seems it kinda settled down after I’ve responded him. Though the 1 star remained and the fix to his problem was deleting a page and creating a new one.

I too don’t care much about ratings but only if a buyer has a legit reason. Not reading the docs. is not a legit reason.

It’s just funny that people rush into things before ever thinking about it. Funny and sad in the same time :)

I still think that, sometimes, the only way to go is a refund :)

153 posts I think about colours
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Exclusive Author
  • Greece
SkatDesign says

So refund request because client doesn’t know how to use theme will be reviewed? Decision: poor client, he’s too young and not experienced, besides that he’s crazy enough to act the way he does, we’ll give him refund, this time. Sounds funny? :)

You’re right, but sometimes a refund can save yourself from a lot of headaches :)

153 posts I think about colours
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Exclusive Author
  • Greece
SkatDesign says

That would be most abused feature ever. You can always refund by Paypal if you want.

Why’s that? The refund requests could be reviewed too. Anyway this is not something that is going to happen though :)

153 posts I think about colours
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Exclusive Author
  • Greece
SkatDesign says

I’m politely responding to his requests. If Envato would implement a possibility to issue a refund it would be one of the best features ever.

I’m still laughing when I read the message with the lawsuit :)

153 posts I think about colours
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Exclusive Author
  • Greece
SkatDesign says

So, I have a buyer that bought the theme few hours ago. In the 3 hours that he had the theme he did the following:

- posted a support question 1 hour ago; - rated 1 star; - stating the theme needs to be coded again from scratch - stating he wants a refund; - asking again for support even after he said he didn’t want the theme and wanted a refund;

Now it even gets funnier. Before I reached home so I can answer his support question I got this message from him:

“Respond at once or I’m placing a lawsuit.”

(note that this is happening in a 3 hours span time)

Is this funny or what?

153 posts I think about colours
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Exclusive Author
  • Greece
SkatDesign says



I’m not a fan of this teams but i think bayern will win :sunglasses2:

+1, Bayern FTW :)

My guess is Bayern – Chelsea in final (or Real – Chelsea in the worst case)
Wow… looks like you lost your prediction big time… It’s definitely Real Madrid in the final. Match almost up, and Real are winning 3-0…

Yup, thank God that I’m not into betting :D

Now, I’m with Real in the final, disregarding who’s the opponent. Though, don’t take any bets on my words :)))

153 posts I think about colours
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Exclusive Author
  • Greece
SkatDesign says

I’m not a fan of this teams but i think bayern will win :sunglasses2:

+1, Bayern FTW :)

My guess is Bayern – Chelsea in final (or Real – Chelsea in the worst case)

153 posts I think about colours
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Exclusive Author
  • Greece
SkatDesign says

Hey guys,

Thanks for your replies, I appreciate it.

I made use of “preg_match_all” and it worked quite well.

153 posts I think about colours
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Exclusive Author
  • Greece
SkatDesign says

Hey guys,

Anyone has an idea on how can I get the attribute of nested shortcodes?

Here’s an example of what I want to achieve:


[parent_shortcode]
[child_shortcode attribute="bla"] .. [/child_shortcode]
[child_shortcode attribute="blu"] .. [/child_shortcode]
[/parent_shortcode]

How can I get the attributes of the “[child_shortcode]” from the “[parent_shortcode]”?

Cheers!

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