Posts by StephenCronin

15 posts
  • Member of the Envato Team
  • Joined an Envato Football competition
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
+1 more
StephenCronin Envato team says

If you are the author of one or more Ghost themes for sale on ThemeForest, please read this important information.

There have been some changes to the Ghost API in version 0.5, which was released in August. One of these changes is that Ghost now supports multiple authors (and author pages!). The Ghost team have requested that theme authors make these changes:

  • Add a new author.hbs template for awesome author pages
  • Ensure that your post output features the {{author}} tag so that readers can easily navigate to these pages
  • Take this opportunity to check your theme is up-to-date with features from 0.4.0 and 0.4.2 as we are transitioning to a much faster release cycle, and deprecated features will be removed soon

At Envato, we’re keen to see these added to Ghost themes as well, as it will provide buyers with a much better experience. In fact, not providing author pages may lead to buyer dissatisfaction!

If you’ve already updated your theme(s), then great, no further action is necessary!

If you haven’t, then we recommend you make these changes. The Ghost Dev blog has some information on how to update your theme to make them Multi-User ready. Once your theme(s) includes these features, we recommend you add a tag for Ghost 0.5.

We’ll be updating our submission requirements in the near future so that all new themes will be required to support the Multi-User features in 0.5. Meanwhile, if you have any questions, please let us know in this thread and we’ll do our best to help!

15 posts
  • Member of the Envato Team
  • Joined an Envato Football competition
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
+1 more
StephenCronin Envato team says

Hi All,

I just wanted to let you know that we have completed going through all the items. Most had been updated (great job!), but there were still some using v1 of the Facebook API. These have now been disabled.

If one of your items has been disabled, you will have received a message. You need to update your item to use v2 or later of the API and then resubmit it.

Thanks everyone,

Cheers, Stephen

15 posts
  • Member of the Envato Team
  • Joined an Envato Football competition
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
+1 more
StephenCronin Envato team says

After the upgraded and sending the theme for review, in how much time will be restored in the marketplace?

Hi Janegoleman,

I can’t promise an exact time frame, but we are prioritising the re-enabling of themes, so it should occur quicker than normal.

Cheers, Stephen

15 posts
  • Member of the Envato Team
  • Joined an Envato Football competition
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
+1 more
StephenCronin Envato team says

Hi All,

I’d like to suggest you all make sure that your demo sites are not affected by this.

I know of at least one elite author who included the fixed version of Slider Revolution in his themes (long ago), but forgot to update it on his demo site.

This is really serious. Someone can have your SQL login username and password in seconds. Please make sure your sites are safe.

Thanks guys!

Cheers, Stephen

15 posts
  • Member of the Envato Team
  • Joined an Envato Football competition
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
+1 more
StephenCronin Envato team says


Any official answer? Maybe is just me but Envato isn’t being very clear for the procedure and since we’re talking about soft-disabilitation this would be argued better.
Sorry to be annoying but I’d like to have official news from the source..!

No problem – sorry for not being clear.

Basically, come 1 September, we are going to go through all the items we identified as possibly using the Facebook API and manually check the code. If they have the ‘facebook 2.0 api’ tag in place, we’ll be checking to see if it looks like the code has been updated properly. If there’s no tag, then we’ll give them a more thorough inspection. If we find any issues, then we’ll soft-disable the item and let you know.

We’re hoping to complete this doing a two week period finishing 15 September.

15 posts
  • Member of the Envato Team
  • Joined an Envato Football competition
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
+1 more
StephenCronin Envato team says

Another thing (yes, I’m feeling really stupid right now): with “add fb 2.0 tag” did you mean the item tags? I have to remove one of my 15 tags to add that or is just a matter of a note at the end of the item description?

Sorry for the delay in responding! Yes, we meant as an item tag.

Perhaps you could add it temporarily – ie remove a tag and add ‘facebook 2.0 api’ just before September 1, then put it back on September 15? That should give us enough time to complete our checks. Not ideal I know, but we really want some way of knowing which ones have been updated, and that’s the way we chose.

15 posts
  • Member of the Envato Team
  • Joined an Envato Football competition
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
+1 more
StephenCronin Envato team says

It’s easy to change and raise prices …. how about you raise THE QUALITY of the products also?

I understand there are so many different authors and different products, and it’s complicated to check out every single product but anyway …. talking about products I’m interested in which are WP themes and plugins … overall product quality is BAD … Authors claim and promote their products as the BEST products on the planet, but you have to purchase them to find out they are full of defects, bugs, issues, etc…. And some authors don’t do a thing to fix the issues.

In the past I purchased two themes, one HTML and one Flash, and than the authors simply disappeared from Envato and left all customers without support, without bug fixes, without updates, so I end up with two themes that are useless. A year later I accidentally discovered the author of the Flash theme I purchased, who disappeared …. was back on Envato under different user name.

I have also two WP themes purchased on ThemeForest that have so many defects and bugs that are practically useless, and author don’t care to fix that.

Now I need several new themes and some plugins to replace those defective and worthless themes, but honestly, I’m afraid to purchase things here anymore, and deal with more issues and more problems…. unfortunately I’m not rich, and I can’t afford just wasting $50-$60 on theme each time just to test and find out it’s not working properly and it’s useless.

And it’s not just about money paid for the product,... even worst than that is time lost trying to make the defective product work, waiting and begging for fixes, updates and so on, and all the frustration that comes with that … and the worst part of all this is: .... even if the product is bad, defective and useless, you have to give the author 5 star rating if you wish to receive any kind of “support” .... if you rate the product with 1 star … you are done …. most of authors will not even talk to you, and one author even banned me from the support forum, when I complained and gave him 1 star. That’s why so many themes have such a high rating that they don’t even deserve to have. Rating suppose to reflect real quality of the product, but it seems like it doesn’t work that way here.

If the author is not willing or not capable to provide working product, or is not willing or not capable to provide fixes and updates for defective product, it should not be even selling here. But it seems that … as long as Envato is getting it’s percentage from the sales, you don’t care much ….

I’ve had a whole bunch of WP themes and plugins saved in my collections and planned to purchase them but I’m tight with money, so now … with this new price increase, I will have to eliminate many of them and purchase just those that I need urgently.

I’m disappointed with you guys!

Hi Mike,

I’m sorry you’ve had some poor experiences with some of the items you’ve purchased.

The quality of items sold through our marketplaces is very important to us. We’re actively trying to improve standards and will be doing more work in this space in the future.

With regard to item support, we’re aware that this is an issue. It’s one of 8 key things we’re working on in 2014, as outlined in the Marketplaces Roadmap 2014:

Sustainable Item Support For ThemeForest and CodeCanyon in particular how buyers get post-sale support has been a big issue. Buyers have an inconsistent experience, authors have been rolling their own tools and themselves feeling unsupported, and there’s lots of confusion over who is supposed to do what. There’s plenty of problems to solve in this area, and we’re building a dedicated team to work on them.

So we’re planning to improve this area as well.

If you could submit a ticket with some more details about your experiences, we’d be happy to investigate and see whether there is anything we can do. Thanks.

Cheers, Stephen

15 posts
  • Member of the Envato Team
  • Joined an Envato Football competition
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
+1 more
StephenCronin Envato team says

You could use the slightly older SDK ( https://github.com/facebook/facebook-php-sdk ) if you’re worried about PHP 5.4 support. It should still work fine.

Hi David,

I was assuming that you’d need to use the new SDK to work with V2.0 of the API. The new SDK was released at the same time as as the new API. However, I’m not 100% sure about that.

Do you have information or examples of the old SDK being used with V2.0 of the API?

Cheers, Stephen

15 posts
  • Member of the Envato Team
  • Joined an Envato Football competition
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
+1 more
StephenCronin Envato team says

For the latest version of facebook api, I will use facebook’s latest sdk for PHP. And that sdk needs at least PHP 5.4.x . Do you think it is a good idea to force users to upgrade their php version to 5.4? Most hosting providers do not support this version of PHP.

Hi Hüseyin,

I understand your concern.

PHP 5.4 has been out for almost two and a half years and PHP 5.3 is past the scheduled end of life date, so any decent hosting providers should have upgraded by now. Still, I’m sure there are quite a few hosts who haven’t updated yet.

However, in this case, we don’t really have much of a choice. Some buyers using older version of PHP may be affected, but that’s better than all new buyers being unable to get the item to talk to the API.

Cheers, Stephen

15 posts
  • Member of the Envato Team
  • Joined an Envato Football competition
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
+1 more
StephenCronin Envato team says

Hi All,

Just a note that because of delays in sending the email promised above, we have extended the target completion date from 18 August to 1 September 2014.

Cheers, Stephen

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