Posts by StevenGliebe

118 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
+6 more
StevenGliebe
says

Options Framework is widely used and maintained by a good developer. I haven’t had any complaints.

You may want to look into using the built in Theme Customizer as well: https://codex.wordpress.org/Theme_Customization_API (see tutorials at bottom)

118 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
+6 more
StevenGliebe
says

I couldn’t find link to the market place on their website, where it is?

There is no theme marketplace by Automattic.

118 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
+6 more
StevenGliebe
says

On two occasions I recall customers asking for refunds, both of which would be denied under Envato’s policy, so I told them I’d refund them directly (better a happily refunded customer than a 1 star rating). Neither ended up sending me their PayPal address but I would love to have just refunded them via ThemeForest without the hassle of going outside the system (and losing the share Envato takes).

The themes are ALL pirated eventually so leaving refunds up to the discretion of the author wouldn’t encourage any more Tom Foolery. I have found with my other business that when you offer a 30 day money back guarantee, an extremely small percentage of people take advantage of that in an ill way. The vaaaast majority are just made more likely to buy in the first place!

Notice shops like WooThemes and The Theme Foundry have 30 day refund policies. They’re smart.

Digital products are the EASIEST of all products to refund and happy customers are the best.

118 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
+6 more
StevenGliebe
says

Maybe we should do a petition for removing the rating feature until fixed?

It’s not perfect but still better than nothing (that’d really make authors unaccountable) and I don’t see it as putting anyone at a disadvantage in relation to competing authors—we’re all under the same system. By the time a few ratings are made, the average does say something. It’s good for buyers to be able to differentiate between 3 and 5 star items.

Just needs some improving.

118 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
+6 more
StevenGliebe
says

The author of Peekaboo takes support requests on their forum. This is a general forum, not for support.

De auteur van Peekaboo neemt aanvragen voor ondersteuning op hun forum. Dit is een algemeen forum, niet voor ondersteuning.

http://support.population-2.com http://themeforest.net/user/population2
118 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
+6 more
StevenGliebe
says

Half-star average ratings would be good too. As illustrated by the comic above, 4.0 stars is not nearly as impressive as 4.5 stars! Seriously.

118 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
+6 more
StevenGliebe
says

I would like to see ratings require a comment, like Amazon and the WordPress.org theme/plugin directories. The ability for the author to follow-up comment on a review would be good too in case some clarification is necessary. Transparency would be very helpful both to the authors for improving items and to potential buyers. Reviews are just plain handy.

118 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
+6 more
StevenGliebe
says

Customers love videos. You can also make controls in the preview on the front end to let them sample color changing, fonts, etc. in real-time.

118 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
+6 more
StevenGliebe
says

I see on the item the author is linking to the wrong URL for their profile. I think they meant to link here: http://themeforest.net/user/marcinsz101 . When you’re logged in there’s a contact form on the bottom right like billyf mentioned.

118 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
+6 more
StevenGliebe
says

Just had my first item drop from 5 stars to 4 stars today. It’s not a very popular one so I don’t get a lot of feedback and nothing that would indicate anybody is supremely unhappy, so I think it’d be great if a small review was required for each rating. Otherwise, I have no idea how to improve this theme for my customers so that it’s worth 5 stars to them again. Love the Amazon review system. Even wordpress.org does this now and it’s great.

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