Hi, Thank you for the reply and information. No, the author never responds. I haven’t added any plugins yet so the problem must come from the original theme. Any thoughts as to where I should start looking? Every single page on the site shows the same problem. Wouldn’t all the other purchasers that downloaded Blanco experience the same issue?
Thank you and thanks for the side note.
Hello, Are all themes filled with bugs or just some. Does anyone have suggestions for themes that download beautifully and work meticulously immediately?
Appreciate any replies, Thank you
Hello, I am using the theme, Blanco and having trouble with meta tags descriptions. Every page shows this statement in its meta tag on google search. Anyone know why and what I should do? I can’t ask Blanco, they dont respond.
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Gratefully Appreciate any help. Thank you
Hello, Yes, I understand that they aren’t required to support. I purposefully chose a theme that did state support was available. As for my specific issue, in the theme details, it states that photograph size can be changed, which I counted on the ability to do that. There is a place in admin to change photo size but it doesnt work. I needed to change the size of the photo on the single product page. It wont and support does not respond. Other than that I love the theme. I have had other look at it and they cant change the photo size either. Any suggestions?
What exactly is the problem? Your message is very vague. Authors aren’t required to provide support, but it is encouraged.
Anyone else purchase Blanco?Won’t work as stated and 8themes offers no support. They don’t reply to emails. Do you think they just sit there laughing at the fact someone else bought it? Is there a design team that really does offer support? I would love a good source of themes.