For me it’s common problem from months. Even after all site updates I have the problem with Chrome browser in portfolio sorting, price box appearing, and upload item page.
It happens sometimes here to receive rejection after soft rejection, just start making new flyer. Return to rejected flyer after a month maybe you can find something to improve inside.
I had the same rejection without any explanation last week, but in Textures category. I’m from 2 years here ( this is my second account ) and I have lots of textures in my portfolios. I thought that I made good pack of 24 different photo overlay textures in modern purple color, 6 before & after samples, 12 pages tutorial how to use overlays….but it was rejected. How to improve something if nobody tells where is the problem. 2 years ago I received rejection of patterns in dark midnight blue color. Now I think there’s a some rule here about items in one color.
It’ll be good if the reviewers have the same system as our new rating system, just to click on the main reason for rejection and of course if they have time to write something ok but if they have not time at least we can see the reason.
You can update without reviewer description and thumbnail. You can update preview + message to reviewer uploading new preview file. If you make some changes or improvements on your item you have to upload new zip file + message to reviewer. While you’re waiting approval of your update the item is on the marketplace.
Congrats!!! & good luck with sales
Mock-ups are used to present your business card or something else. The preview of product is not included in the main file also used photos or mock-ups. So buying regular license is enough for presentation purposes.
It’s not so hard. Just open upload item page for first item > fill the name & description, then choose from FTP upload files named ‘main file 1” + file 1 preview + file thumbnail 1 ….and so on. It’s not possible to make bulk submission in GR.