Though unfortunately for the entire ThemeForest facet of the marketplace, it’s not going to happen. Who needs a balanced market with sales across the board when your top multipurpose themes are paying everyone’s salaries multiple times over. For Envato, there’s no need to change something that’s working for them – and lately it really has been feeling like an “us” and “them” relationship between the authors and Envato.
What happens if i decide some day stop giving support to my item?, or what happens if i die? what about all the support i need to give to the users?
You can mark it unsupported, but you’ll still be obligated to support the item up to twelve more months (say if a support pack extended version was purchased that day). Oh, and you can’t remove the item either. And if you don’t provide support, Envato will refund the buyer and you’ll be in trouble with them… all for what, ~$3-$7 AND that’s only if they purchase the extended pack…
Thanks for reporting this. It looks like a deployment to our purchase backend (nothing to do with the API) made about 30mins ago, has somehow started displaying 6 month support messages on the shopping cart.We’re looking into this as we speak and will have it resolved asap.
I’ve also just seen this on my latest theme sale also…. I understand it shouldn’t be deployed yet, but what is this?
Theme Sale $29.00
Theme Sale (6 months bundled support) $17.40
That to me says you are planning to artificially reduce the cost of themes in order to “bundle” in 6 months of free support but keep the standard overall cost to buyers. You guys are crossing so many lines in order to implement this illogical new support system.Are you planning on decreasing the price of themes that do not have Envato’s “support” option?
Hi Cubell,We are absolutely not decreasing the price of unsupported items.
Then what’s the reason for splitting the cost on the statement?
What was the issue?
Start your next item. I usually have the next one nearly done by the time something gets approved.
So there’s a new theme on the block with a “built-in” page buider, “modular” home page with “unlimited layouts”, seven custom post type (plugins I presume), and WooCommerce support – basically the whole kit-and-kaboodle…
Yet, it’s selling for a measly $48, which is comparable to the most focused, niche, and singular-purposed themes on the marketplace here?
What’s up with that? Are we driving to the bottom this fast now?
Here’s a link below, not sure if it’ll get removed or not. I’m not dogging the item, I’m dogging the system. [Link removed. Please do not call out items on the forums. Thanks!]
I don’t want to opt-out of support (who want’s that nasty badge saying we don’t support our items – when in reality “why wouldn’t we”)... but give us the option to opt-out of the extended option.
I don’t want to be contracted into selling an item on ThemeForest for 1 year after the last purchase date of an extended support pack (btw that I barely made anything off of). Basically if I ever wanted to remove an item here, I’d have to say I don’t support it for a whole year, THEN I can take it off the marketplace, to put it elsewhere, give it away, etc.
Ironically, who will want to buy a product that’s been presumably “unsupported” for the last year?
See where I’m coming from here? You’re catching us authors in a net to keep us here on Envato Market (and away from rising competitors) OR to revoke our exclusivity – so that you make even more $ off of us.
Pretty sure it’s the directory name of the theme. I had to recently change one of mine due to this very thing.
Hi Kopyov, That’s right, you can provide support for free on your own site, you’re just not allowed to mention it on Envato so that it doesn’t confuse buyers.@andrewfreeman I hope you are finding loopholes in this your statement by the time.
Not only envato, but individual authors can also be seen as scammers, as even if paid support system is accepted, they can provide free support for some buyers at their will.
Selling an item available for sell exclusively on envato is illegal, isn’t it same as providing free support when paid support is accepted? Are there any legal terms to defend this?
My time is not an exclusive item up for sell on ThemeForest… :/
ThemeBeans saidWell, release a bug free theme and it’ll be approved in the first round — 5 days, tops. I guarantee it.
Total review for my latest theme (including soft rejects) was nearly a month. Crazy times these are.
But when every soft reject is a set of different fixes, it takes 1-4 days between each one. I can release one theme with a set of code, get it approved, use the same core framework on the next one and it’s soft-rejected for completely different things.
I just think in the end it’s all about efficiency. If we were to receive a straight forward list of what was recommended, and we perform those, it should be released.. but instead we receive a brand new list of stuff. Sure a perfect, bug-less theme on the first upload would be great – but that’s just not a likely occurrence.
Just my honest opinion.