Posts by ThemeBeans

478 posts WordPress Gurus!
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+3 more
ThemeBeans says

Hi and thanks for these articles, Can you please explain if there is ANY acceptable way for theme authors to promote their paid theme customization services (not provided via envatoStudio)?

I don’t think they’d like that :/

478 posts WordPress Gurus!
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+3 more
ThemeBeans says

Looks like there’s two different takes on the “Lite” themes sections.

Item Promotion Guidelines:
Am I allowed to sell or give away “lite” themes?

As an exclusive author, no, ”lite” versions of items you are already selling on Envato Market cannot be sold or given away for free. Please see our WordPress variations policy for more information.

Being an Exclusive Author:
What if I make a ‘lite’ version of an item, can I sell [or give away] that item on another marketplace?

Before we get stuck into the answer to the question lets just clarify the difference between ‘lite’ versions and minor variations to items. A ‘lite’ version is the shell of an item that has a completely different intended purpose than the full version i.e. lite version of a WordPress theme are landing pages and a blog vs the full version of the same theme which then integrates a fully functioning e-commerce platform.

So the answer to the question is it depends! The principle we apply is that if the second item is sufficiently different to the first one, to the point where we’d accept it as a unique item on Envato Market, then that second item can be sold (or given away) elsewhere. (Of course, we’d prefer that you sell it through Envato Market instead!).

?

478 posts WordPress Gurus!
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+3 more
ThemeBeans says

Theme customiser every time, stick with the solution WP provides

Double +1 on this. TC is the only way to go.

478 posts WordPress Gurus!
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+3 more
ThemeBeans says

So, how will Envato know if support has been handled in 72 hours? I run all my support requests through my dedicated help center (using Desk) – and even direct just about every support related comment to the Help Center. I do this because it’s easier to track, manage, and run a team – and ultimately far more effective than this comments system on ThemeForest.

Will I HAVE to use the ThemeForest comment system as THE support channel – so that there’s evidence that me or my team has provided a response within the “limit”? How else would you know?

It’d be far too easy for a buyer to simply state he/she had not received support – therefore simply request a refund on that ground… which Envato would have to process, since it’s ‘mandatory’. Correct?

Just a thought.

478 posts WordPress Gurus!
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+3 more
ThemeBeans says

Excellent! I’m in.

That’s what I was thinking ha. This is the basically a competition for any theme/template besides “multipurpose” lol.

478 posts WordPress Gurus!
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+3 more
ThemeBeans says

Im on this website at least a couple times a day – never saw that category dropdown before now…

478 posts WordPress Gurus!
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+3 more
ThemeBeans says

A month away from 26 now!

478 posts WordPress Gurus!
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+3 more
ThemeBeans says





Can we expect a staff reply…?
Sounds like a helpful feature. I’ll certainly add it to the possible future feature list :)

Hi, could you kindly update us with the current status of this feature ? thanks

UOU Apps
We should see this implemented by 2016
Just don’t get why can’t we get a survey or a poll from envato and decide what is important for us to have, between these new ugly icons and a changelog tab i think everyone would agree that a changelog tab is more important,..

True ‘dat!

478 posts WordPress Gurus!
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+3 more
ThemeBeans says

Most of us offer high quality support to our buyers because it’s the right thing to do and the only way to keep the business running. But to enforce a 72hrs respond period is really crazy and it breaks the entire purpose of freelance.

The purpose is/was micro-stock selling, not freelancing really. It’s looking like we’re becoming more like employees in the near future though. Any healthcare options ‘eh? ;)

478 posts WordPress Gurus!
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+3 more
ThemeBeans says

...even Envato, a multi-million company with lots of employees cannot provide 72 hour support and Collis speaks of “ticket deflection strategies” as a way of improving their support response time! How they could possibly expect lone wolf authors to provide significantly better support than they provide is beyond me!

YES

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