Posts by ThemeChills

198 posts
  • Has sold $40,000+ on Envato Market
  • Has been part of the Envato Community for over 5 years
  • Has referred 10+ members
  • Located in Australia
+3 more
ThemeChills
says

Overall, I think its a beautiful theme. However, kindly check this image to see the error. I’m using Chrome Mac (Version 43.0.2357.81 (64-bit)) 13 inches screen MBP:

Might be the reason why they rejected your theme.

Ha, interesting…funnily enough that component is powered by Jetpack so did absolutely no styling to it. Thanks though!

Leo

198 posts
  • Has sold $40,000+ on Envato Market
  • Has been part of the Envato Community for over 5 years
  • Has referred 10+ members
  • Located in Australia
+3 more
ThemeChills
says

WooRockets get hard rejected once and I have to admit the theme didn’t have anything special to itself.

What did you mean by this mate?

198 posts
  • Has sold $40,000+ on Envato Market
  • Has been part of the Envato Community for over 5 years
  • Has referred 10+ members
  • Located in Australia
+3 more
ThemeChills
says

Hi all,

So I was very surprised to have received a hard rejection for my latest WordPress theme, but I guess it is what it is.

Would appreciate your feedback on this so I can learn for the next one.

Here is the link: http://themechills.com/preview/enchanted/

In addition, it’s pretty disappointing to see that some recent themes that are approved are totally broken on mobile devices, which then leads me to believe it true testing is even being undertaken, but anyway…

I look forward to your thoughts and constructive feedback.

Thanks

Leo

198 posts
  • Has sold $40,000+ on Envato Market
  • Has been part of the Envato Community for over 5 years
  • Has referred 10+ members
  • Located in Australia
+3 more
ThemeChills
says

Nudging….

198 posts
  • Has sold $40,000+ on Envato Market
  • Has been part of the Envato Community for over 5 years
  • Has referred 10+ members
  • Located in Australia
+3 more
ThemeChills
says

Hi all,

I am creating a theme which uses a fixed custom background. The issue is that the iOS devices have issues with the fixed property being used on the body element.

This is an issue as the custom-background class gets assigned to the body element when used through WordPress.

What I’m wondering is how I can define the background image to be assigned to say, the body pseudo element instead.

e.g.


  body.custom-background:before {
    background-image: url('custom-background-image.jpg');
  }

instead of the default…


body.custom-background { url('custom-background-image.jpg'); }

Any ideas?

Thanks,

Leo

198 posts
  • Has sold $40,000+ on Envato Market
  • Has been part of the Envato Community for over 5 years
  • Has referred 10+ members
  • Located in Australia
+3 more
ThemeChills
says



.... We only offer support on our own forums because it’s simply not sustainable or practical through the comments area. ...

Out of curiosity what makes it this way? I only ask as I at times do help through the comments are, though would be interested to learn more about the above and see if I should improve/change my process…

Thanks,

Leo

You can’t very easily link to past answers or search, and there is no ability for another customer to participate in a response. We like a forum (although many don’t) because it creates a community where we are working together to help everyone get a better website.

Often, our customers come up with a cool idea and share the details or code showing how they achieved it on the forum. We’ve put a lot of focus on our search, custom built, and also use “sticky” topics to cut down on common questions. Users finding answers to their own questions quickly is a vital.

When we created our forum there was no search feature for user comments. You also could not give access to another user to be a “team member” like you can now. That meant that all the support on the comments area had to be done by a single person (or you had to share a login) and the same questions were asked over, and over, and over… There was no way to find a past question that has already been answered. It’s a terrible experience for everyone involved.

Many of these things are better now. There is a good search and team members can reply directly to customers. Even with these improvements, there are other things a forum can do better. I also don’t really like the narrow column of text for posting code, images etc. It’s a minor thing but it matters to me. The bigger issue is doing support for a single product through multiple channels. That’s something I try and avoid always. We don’t offer email support to our forum users and we don’t do support on the comments area. We centralize everything so there is a single resource. It’s easier to maintain, easier to find solutions and much better for the customer.

The last point I’ll make, is this. With our forums we can eventually cut off support after a specified time. We haven’t done it yet but it’s something we talk about regularly. There are some users that will come back a year or two after a purchase and start asking questions again (customization questions usually) and we can’t see that information from the comments. We like to be able to see this data about a user because if they’re abusing the support to get free design work over a long period we can usually guess that they’re reusing the theme (with a single purchase) for a bunch of clients or sites. It happens all the time. We are pretty nice about this and kindly suggest they get a new license before continuing, but we’d never know under the TF comments area because we couldn’t see all their past posts in one screen.

Wow! What an awesome response, thanks Andy, appreciate you sharing your insights on this.

Leo

198 posts
  • Has sold $40,000+ on Envato Market
  • Has been part of the Envato Community for over 5 years
  • Has referred 10+ members
  • Located in Australia
+3 more
ThemeChills
says

.... We only offer support on our own forums because it’s simply not sustainable or practical through the comments area. ...

Out of curiosity what makes it this way? I only ask as I at times do help through the comments are, though would be interested to learn more about the above and see if I should improve/change my process…

Thanks,

Leo

198 posts
  • Has sold $40,000+ on Envato Market
  • Has been part of the Envato Community for over 5 years
  • Has referred 10+ members
  • Located in Australia
+3 more
ThemeChills
says


What is the .zip file then which is in the repo used for (https://github.com/thomasgriffin/TGM-Plugin-Activation/tree/2.4.2/plugins/tgm-example-plugin.zip)?

That’s just an empty plugin used for demoing / testing bundled plugins. Instead of that zip, you’d put your own bundled plugins instead.

Within your own theme, you only need:

a) the class-tgm-activation-plugin.php, and b) some other code somewhere in your theme that requires the class file, and registers the plugins you set as required / recommended, as per example.php

Gotcha. Thanks @Gamajo!

198 posts
  • Has sold $40,000+ on Envato Market
  • Has been part of the Envato Community for over 5 years
  • Has referred 10+ members
  • Located in Australia
+3 more
ThemeChills
says

I cant believe there is a theme called Ichiban!

I actually am finishing up a template with the same name, im a Friends fan so the logo is some blue lips lol!!

There was me thinking im being original lol! Its so hard to think of names sometimes too

Ichiban, LOL

Friends fan over here as well, :D

198 posts
  • Has sold $40,000+ on Envato Market
  • Has been part of the Envato Community for over 5 years
  • Has referred 10+ members
  • Located in Australia
+3 more
ThemeChills
says


So are we only mean to update the class-tgm-plugin-activation.php file with version 2.4.2 and not the tgm-plugin-activation.php? or does the latter also require the update?

There is no file called tgm-plugin-activation.php in the repo.

https://github.com/thomasgriffin/TGM-Plugin-Activation/tree/2.4.2

You’re right.

That specific file is the one I was using to reference the plugins which need to be installed. What is the .zip file then which is in the repo used for (https://github.com/thomasgriffin/TGM-Plugin-Activation/tree/2.4.2/plugins/tgm-example-plugin.zip)?

by
by
by
by
by
by