Posts by ThemeFusion

217 posts Premium Website Design
  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
ThemeFusion says

Hey!

Please make sure you are using the latest version of Avada. Woo made significant changes in their v2.1+ plugin and many changes were needed in the theme.

This is a public forum also and not where we can provide support. For theme support, see our links below.

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

217 posts Premium Website Design
  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
ThemeFusion says

Hey!

Please make sure you are using the latest version of Avada. Woo made significant changes in their v2.1+ plugin and many changes were needed in the theme.

This is a public forum also and not where we can provide support. For theme support, see our links below.

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

217 posts Premium Website Design
  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
ThemeFusion says

Hey Jireh777,

It is not loaded with bugs, and the tickets you have posted are not on our support forum. Please post them in our support forum, not with Envato support.

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

217 posts Premium Website Design
  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
ThemeFusion says

Getting them a lot today, on item pages, forum, dashboard etc.

217 posts Premium Website Design
  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
ThemeFusion says

Completed and tweeted. :)

217 posts Premium Website Design
  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
ThemeFusion says

Hey!

Make sure your sidebar has widgets added, and is assigned to your page. We can take a look for you on our support forum, please signup there.

Click Here To Create A Forum Account & Get Free Support

Thanks!

217 posts Premium Website Design
  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
ThemeFusion says

We are also experiencing issues with the API. The response seems to take a while to return from TF.

217 posts Premium Website Design
  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
ThemeFusion says

I have been spending all morning dealing with angry users. Woke up to several emails, comments, facebook posts, and tweets about it from users.

Hopefully this is fixed soon.

Luke

217 posts Premium Website Design
  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
ThemeFusion says

Hey,

Navigation menu on our theme demos can be very resource hungry especially considering their number of menu items in a menu and the traffic sent from Envato. It can be a dreadful combination for the server.

We were facing this same problem quite regularly but with the help of a fellow author, Asad Khan ( http://themeforest.net/user/ThemeSphere ), came up with a simple solution to cache the navigation menus. This has helped us majorly and our CPU and memory requirement is decreased by more than 50%.

Here is the plugin, https://github.com/mharis/wp-cache-nav-menus

I hope you find this useful.

Install this on top of a cache plugin for best results.

- Muhammad

217 posts Premium Website Design
  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
ThemeFusion says

Hey! See our docs for this:

HOW TO UPDATE YOUR THEME

IMPORTANT UPDATE INFORMATION

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

Thank you, we look forward to serving you!

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