Posts by ThemeFusion

283 posts Premium Website Design
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ThemeFusion says

Hi again,

@inmig, I’d like to clarify to you that whatever happens, we definitely support the idea of grandfathering all our uses with a license.

We do think that if something like this happens, the license should be bundled with “updates & support” or not done at all.

Thanks,

Muhammad

283 posts Premium Website Design
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ThemeFusion says



What happens if we opt out of this, but still support on our sites, legally you can not stop us from doing this, so our question is how can you stop this from happening?
I’m just wondering why would you want to opt out from this if you can get extra income through support? I mean, you are still providing support anyway, indefinitely but free of charge.

Here’s why:

I don’t want to charge for support. Support should be free. The limits need definition.

I do charge for customizations. I think authors/buyers have little to no issues with this.

I want to charge for updates. Paid updates scale as a service because they’re don’t restrict my time.

Updates are much more valuable than support a year after purchase. If I’m going to charge customers beyond the initial purchase, I want to charge for what provides the most value to them and me.

Can we get a response on this from staff? I know they’re very reluctant but one year of update and support for $58 is enough of a value?

283 posts Premium Website Design
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Interviewed on an Envato blog
  • Has collected 10+ items on Envato Market
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ThemeFusion says



My biggest concern

...is that Envato is monetizing the wrong support service. Q&A / bugfixing provide minimal value to buyers in the long run. These are a cost of doing business as an author, and simply good business. That’s why 99% of authors provide this type of support.

What relatively few authors provide is long-term item updates, and this has maximum value to buyers. As long as Envato is planning to give away item updates for free to all buyers they’re not solving the sustainability problem because they’re not charging for value. It’s very true that support requests taper off after six months but I have many buyers from years ago who continually download and thank me for providing updates year after year.

Authors have almost no incentive to do this because unless you stay in the top sellers list, you absolutely need to bang out theme after theme to keep revenue up. Charging for updates is an obvious solution, and one that I’ve been fighting Envato for on the forums for several years now. I have very little concern about whether Q&A, support, customizations are made mandatory (I’m going to handle them how I always have). But I’ve already begun a path to toward charging for item updates and unfortunately it sounds like that means not funneling that business through Envato.
This is GOLDEN!
I totally agree with this. Couldn’t have said it better.

+1

Have been saying this since day 1 of the initial proposal.

283 posts Premium Website Design
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Interviewed on an Envato blog
  • Has collected 10+ items on Envato Market
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ThemeFusion says

Hey Guys,

The Revolution Slider that contained a security issue was back in February of 2014, and was fixed immediately at the end of that month. Anyone on Avada v3.4 or higher is in the clear.

We’ve posted about this on our forum in comments and on our support site.

The Revolution Slider plugin, as well as any other plugin is located in the Avada > framework > plugins” folder.

If you have further questions or need assistance, please post on our own support forum where we handle theme support.

Click Here To Create A Forum Account & Get Free Support

Thank you!

283 posts Premium Website Design
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ThemeFusion says

Thanks for the purchase and welcome To Avada :)

There are no exclusive clubs :D But please be sure to signup at our support center for hands on support in our forum.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

283 posts Premium Website Design
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  • Has sold $2M+ on Envato Market
  • Interviewed on an Envato blog
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ThemeFusion says

Ahh, then I’m not sure. I was just trying to find relevant info. :)

- MuhmmS

283 posts Premium Website Design
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ThemeFusion says

This is actually new and enforced from a few months ago which you can check from Wikipedia.

283 posts Premium Website Design
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ThemeFusion says


Envato’s apparent reason behind this is new policy is because.. My question is, why is author’s tax now a concern for Envato after all these years? Seems like Envato is not being 100% transparent about this, and they should be – because it’s authors incomes at stake here….

They are probably:

  • a) Getting investment (from US investors etc…).
  • b) Want to reduce their tax liability in AU.
  • c) Are being sold to a US company.
  • d) Will be setting up a satellite office in the US.
  • e) All of the above.
  • f) None of the above.

None of the above, I hope so.

This MIGHT be due to a new law http://en.wikipedia.org/wiki/Foreign_Account_Tax_Compliance_Act which AU govt is enforcing through their taxation office: https://www.ato.gov.au/General/New-legislation/In-detail/Other-topics/International/Foreign-Account-Tax-Compliance-Act/

283 posts Premium Website Design
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ThemeFusion says

As far as I know, there’s nothing Envato can do about IRS tax reporting: http://en.wikipedia.org/wiki/Foreign_Account_Tax_Compliance_Act

- Muhammad

283 posts Premium Website Design
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ThemeFusion says

Ah yes, that is correct. So much going on rigt now my mind was drawing a blank.

Thanks for the answer! We’ll pick out the ones we want and consult with each author beforehand.

Thanks!

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