Posts by ThemeMustang

16 posts
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ThemeMustang
says



Hi,

Are you sure you are looking to the right email inbox ? If so I will suggest to open a ticket here: https://help.market.envato.com/hc/en-us/requests/new and explain them your issue.

Yes sure, I have submit the ticket. Maybe, their email system go down.

Thanks for assist
Hi,

Well I am receiving emails about this forum thread and the support system of Envato is using Zendesk, and Zendesk also sends the support emails for them, are you sure your email is working correctly ? Have you tried to send to it from another email address ?

Yes, my email is worked. I have try resend passcode use hotmail and 2 gmail account but nothing.

16 posts
  • 2 Years of Membership
  • Exclusive Author
ThemeMustang
says

Hi,

Are you sure you are looking to the right email inbox ? If so I will suggest to open a ticket here: https://help.market.envato.com/hc/en-us/requests/new and explain them your issue.

Yes sure, I have submit the ticket. Maybe, their email system go down.

Thanks for assist

16 posts
  • 2 Years of Membership
  • Exclusive Author
ThemeMustang
says

Check in Junk/Spam Folders once.

yep, I have check it but no one. If an email is received, I’m not write topic here. right

is there any staff can help?

16 posts
  • 2 Years of Membership
  • Exclusive Author
ThemeMustang
says

Hello,

My friend try login to my account and get

but where passcode is? I’m not receiving passcode auth in email.

Thanks

16 posts
  • 2 Years of Membership
  • Exclusive Author
ThemeMustang
says

Hi, it’s allowed disable default page from parent theme? and how to?

Thank you

16 posts
  • 2 Years of Membership
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ThemeMustang
says

wonderful days meet with great peoples. see you next meetup bro

16 posts
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ThemeMustang
says

Congrats bro :)

16 posts
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ThemeMustang
says

I miss old badges :)

16 posts
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ThemeMustang
says

Congrats ImanGM with new badge, you are superstar :D

16 posts
  • 2 Years of Membership
  • Exclusive Author
ThemeMustang
says

I’m never get this issue, try update TGM to latest version(2.4.0)

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