Posts by ThemeVillage

112 posts Norris & Tanita
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
+5 more
ThemeVillage says

This is our kitten :) Happy Halloween everyone!

112 posts Norris & Tanita
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
+5 more
ThemeVillage says

In the real world no web designer makes $100 000 a month profit off single websites, but Envato this is possible.

What percentage of Themeforest authors are making 100k+/month? Yes, – there are a couple of peeps making serious money, but what about the rest? You know – the people who aren’t building “doitall multipurpose themes”.


I think it really comes down to being able to extend these levels infinitely. I think when colored paws were created, it was hard to imagine an author reaching the top tier level let alone dozens of authors. Those authors would then have no where to go from there. So as these levels are being reached more quickly, there had to be a way devised that would extend the badges without creating a cap. Having said that, it makes sense to do away with the color system entirely and shift towards a number system which can be extended must easier and give authors more room to grow beyond those previous limits.

That does make sense and occurred to me as well, but the progress bars still don’t look that good, especially if you’re stuck with them. However, it could have been solved with simply “more power elite” icons.

I guess that people at Envato were right – “they’ll get used to it eventually”. I’ll just have to get used to it too…

112 posts Norris & Tanita
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
+5 more
ThemeVillage says

I’m not going to talk about badge style, size, bugs, etc. – I hope we can keep this topic clean and constructive. Let’s talk about the new author levels idea.

I want to know the design decisions behind “levels” and “percentages”, instead of colored badges. I would really appreciate a constructive staff reply to the topic. It’s a rather simple question.


Norris

Here is the problem that I see. See this guy?

He has worked his [donkey] off and made over 500’000$ total volume of sales on Themeforest, which means that he single-handedly has made Envato at least 150’000$, yet he looks like a “Level 10 out of X” and it appears that he’s only “almost half-worth something” because of the progress bar attached to the paw. It just doesn’t make sense.

And look at me – instead of being an “Elite Author”, I’m now a “Beginner Elite Author”, because as my badge clearly indicates – there is room for improvement as an Elite author. I just have to make at least 8x as much as I’ve made since I started selling themes on Themeforest 1.5 years ago.

Previously, there was a silver badge and a black badge, a green one and a platinum one, and unless you cared for them, they we’re just some pretty graphics aside author’s image that indicated how much sales he/she has made.

With the new design – instead of rewarding authors with a fun-badge-game and showing some relevant information aside – we’re now in a “public competition for the top tier badge” and I really, really dislike it.

I understand that random vectors didn’t arrange themselves one-day forming the new icons. I fully understand that a lot of thought was put into redesigning the badge-system, so please – please – make me feel that having a “Level 8 badge with 10% progress bar attached to it” is better than a simple “Green Paw” by explaining your design choices. I really do hope I will be able to agree.

P.s. I’ve never, ever seen a Police badge, or Gold Medal, or even a badge of a waiter who works at Hard Rock cafe (sometimes they have 100s of them) with a 10% progress bar to it. Never.

112 posts Norris & Tanita
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
+5 more
ThemeVillage says


@collis
Please, please take this into consideration: http://themeforest.net/forums/thread/important-changes-to-item-support/140218?page=73#1106721

In my opinion – splitting updates and support as 2 separate things is just a really bad idea. Either we charge for both updates and renewed support at the same time, or don’t charge extra at all. Splitting them is going to result in lot of anger and confusion. Ask GravityForms or WooThemes why they don’t charge for “support”.



Norris

Hey Norris,

Thanks for the feedback, I know this is something the team looked at quite deeply, but I’m sure there will be more research we can do around updates. My recollection is that the main issue was a buyer’s expectation of how much support vs how much updates are included in a base price will be quite different. We’ll keep looking at it though.

Thanks for the reply, I really do appreciate it. I’m sure it’s no easy task figuring out the best solution for the community. I sure hope everything turns out for the best :)

112 posts Norris & Tanita
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
+5 more
ThemeVillage says

@collis
Please, please take this into consideration: http://themeforest.net/forums/thread/important-changes-to-item-support/140218?page=73#1106721

In my opinion – splitting updates and support as 2 separate things is just a really bad idea. Either we charge for both updates and renewed support at the same time, or don’t charge extra at all. Splitting them is going to result in lot of anger and confusion. Ask GravityForms or WooThemes why they don’t charge for “support”.



Norris

112 posts Norris & Tanita
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
+5 more
ThemeVillage says

I wonder how many +1s until Collis addresses all of the points in the letter. I hope to find out!

+1

Norris

112 posts Norris & Tanita
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
+5 more
ThemeVillage says

Don’t want to give you the ice bucket but it’s still not clear how it’s possible to use the VACATION tool, while having the OBLIGATION to respond everybody in 72 hours.
No offense – Take a chill pill. The fact that they’re experimenting with something like a “Vacation tool” probably means they’re going to figure out an exception to the 72 hours, and maybe change the 72 hours altogether.



One question is this your main source of income or a side job?
Um, to who are you directing the question :) ?


Norris

112 posts Norris & Tanita
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
+5 more
ThemeVillage says

On a more serious note ( in contrast of my previous post )

In my opinion – the only way for authors to keep improving and supporting items is to sell themes on a subscription basis. New devices come out, new Wordpress versions, new browsers with new problems, etc. etc. – the only way to keep supporting items ( and doing customer support ) is with a recurring fee to access updates and support (in other words – to keep your purchase code valid).

This approach would let me:
  1. Improve my item on a regular basis ( Improve doesn’t mean ‘mo options, ‘mo features. Improve as in cleaner code, optimize and test on more devices, etc. )
  2. Keep supporting the item (again – not “forced/expected/mandatory support”, but actual genuine support)

Customers would buy a “re-subscription” and that would mean that I could eventually make more sales and help us keep motivated to improve our existing themes instead of “rushing” to build a new one. This is the actual problem in my opinion and one that I’ve been thinking about on how to solve for a while now. The current model isn’t sustainable – we always need to “build the next big thing” in order to keep sales going instead of being able to focus on what we already have.
When you think about it – every reasonable piece of software out there charges again for updates. Support is always free. ( ScreenFlow, Tower, Sublime Text, Kaleidoscope, 1Password, – just a few apps that I’ve “upgraded” recently to keep up to date )


Norris

112 posts Norris & Tanita
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
+5 more
ThemeVillage says

This is a nice contrast to the other “news topic” :) Signed up!

112 posts Norris & Tanita
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
+5 more
ThemeVillage says

Here is a good business idea for Envato:
Make a “Buy With Support” button. Add 25% of the original price and don’t pay it out to the authors. Then – deal with the support on your own ( hire support team, develop a support system, answer all the support questions, etc.).

Clearly you know how to run a business with proper support and how to timely support ticket answers for the money that authors earn, so why not just take over ?

by
by
by
by
by
by