I love the new review system with the ability for users to add additional comments. Makes us feel warm & fuzzy inside each time we read how our themes have been useful for our customers.
However – on those rare occasions when we get a 2-3 star rating, – most of those are unreasonable. Not in the sense that “I don’t deserve that, delete that rating”, but unreasonable as in the buyer actually doesn’t know how to fix the issue he/she is having and there is no way that we could help. No reply button, no contact form on their profile, no nothing!
Most of the bad ratings we get are from problems that were temporary or just because the user didn’t know how to ask for help. And there is no way for us to contact our customers.
In my opinion – this is a major issue and fixing it would let all of the Themeforest ( and other marketplace ) authors improve their items and take even better care of their customers.
We just became Elite Authors yesterday! Yay!
Of course Media Temple is a joke! GoDaddy bought it a couple of months back!
We’re using a a combination of WPEngine and Digital Ocean. Although if you’re not comfortable with the Terminal I think Small Orange is the next best thing.
If you can afford it – WPengine ( not a VPS )
If you want it managed (cPanel) – A Small Orange
If you can handle the console (terminal) – Digital Ocean
These are wonderful and very welcome updates! Thanks!
Yeah I don’t want to keep that many “black” images on my server. I would prefer to upload a single image, and then regex replace everything with that. (for example ”/some-author-Pretty_Photo09-300×300.jpg” with “black-300×300.jpg” ). Hopefully that should work.
But thanks for the idea.
By the way – in case my regex fails – what’s the “free tool” you’re using ?
Note that if you replace a value stored into a serialized object, the import file will break (unless both values have the same length)
Now that sucks. I assume you’re doing it like Ruben ?
So basically a regex search & replace…. mkei. I was hoping there was a “better” solution, but whatever works I guess
So you have a separate installation that has a “blank” demo?
Hey fellow Wordpress Theme authors – I’m wondering how do you guys generate your Dummy content? I saw that some authors give out the full demo and replace all the images with a blank black square. Do you do a regex replace on the export file or is there a plugin for that ? Cheers, Norris.
include_once "file.php" == bad require_once "file.php" == ???
Just making sure.
Is file including bad, or is “unimportant file” including bad ?