Posts by ThemesCreators

65 posts
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Helped protect Envato Market against copyright violations
  • Sells items exclusively on Envato Market
+2 more
ThemesCreators
says

Where have you the homepage.php template? From the codex:

If the page template is located in a subdirectory of the theme (since WP 3.4), prepend the folder name and a slash to the template filename, e.g.:

is_page_template( 'templates/about.php' );
65 posts
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Helped protect Envato Market against copyright violations
  • Sells items exclusively on Envato Market
+2 more
ThemesCreators
says

Hi! This is a general forum. If you have a problem with a theme you need to contact with the theme author. You can contact the theme author through the theme support page.

65 posts
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Helped protect Envato Market against copyright violations
  • Sells items exclusively on Envato Market
+2 more
ThemesCreators
says

Hola, he comprado el theme Clubix, la versión 16$ y ocurre lo siguiente:

Spanish

No existen diferentes versiones para WordPress. Las diferentes versiones de un theme que podeis encontrar a lo largo de este marketplace son versiones para diferentes plataformas o herramientas. Digamos que el mismo diseño puede estar disponible desde la version PSD (para photoshop), HTML, WordPress y otros CMSs. Pero solo existe una version para WordPress.

En tu caso, por el precio, evidentemente has comprado la version HTML. Lo que has comprado no es un theme WordPress, es una plantilla HTML. Por eso te da error al subirla a WordPress.

Te recomiendo que contactes con el servicio de soporte de Envato y les comuniques que lo sucedido.

Por ultimo, este es un foro general, en el que deberiamos mantener todas las conversaciones en ingles.

English

There are not differents versions for WordPress. The differents versions of a theme you can found in this marketplace are versions for differents platforms or tools. The same design is available for PSD (photoshop), HTML, WordPress and others CMSs. But there is only a single version for WordPress.

In your case, looking the price, obviously you have purchased the HTML version. What you buy is not a WordPress theme, this is way it is giving an error when you upload.

I recommend you to contact Envato support service and tell they what happens.

65 posts
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Helped protect Envato Market against copyright violations
  • Sells items exclusively on Envato Market
+2 more
ThemesCreators
says
65 posts
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Helped protect Envato Market against copyright violations
  • Sells items exclusively on Envato Market
+2 more
ThemesCreators
says

Like Charli4282 said, the most probably is that you have added deposit credit to envato. But don’t worry. Yes, this money has been taken from your bank account, but it should be in your Envato account. You only need to use this deposit to purchase the theme. Read this for more info: https://help.market.envato.com/hc/en-us/articles/203269700-How-to-Purchase-Items

While you are logged in, look at the up right corner, you should see your “username $xx”. This is the prepaid creadit you added. If there is no credit in your account, you should send a support tickect to Envato support.

65 posts
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Helped protect Envato Market against copyright violations
  • Sells items exclusively on Envato Market
+2 more
ThemesCreators
says

Hi! This is a general forum. If you have a problem with a theme you need to contact with the theme author. You can contact the theme author through the theme support page.

65 posts
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Helped protect Envato Market against copyright violations
  • Sells items exclusively on Envato Market
+2 more
ThemesCreators
says


Hi! This is a general forum. If you have a problem with a theme you need to contact with the theme author, not Envato. You can contact the theme author through the theme support page.
I think when a new user signs up, there should be an automated email sent to the user’s email address explaining how this marketplace works in short. Such threads will reduce.
+1 completely agree
65 posts
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Helped protect Envato Market against copyright violations
  • Sells items exclusively on Envato Market
+2 more
ThemesCreators
says

Hi! This is a general forum. If you have a problem with a theme you need to contact with the theme author, not Envato. You can contact the theme author through the theme support page.

65 posts
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Helped protect Envato Market against copyright violations
  • Sells items exclusively on Envato Market
+2 more
ThemesCreators
says

I don’t want to be negative, but I think it is going to be a bit dificult for you to install wordpress in your server without affecting your site, customize a premium theme and transfer it without knowing about WordPress.

I recommed you to familiarize with WordPress, with the installation and how themes works. Or hire a developer. You can contact me on my profile page in both cases.

65 posts
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Helped protect Envato Market against copyright violations
  • Sells items exclusively on Envato Market
+2 more
ThemesCreators
says

Hola a todos!

Este un foro general. Si teneis algun problema con un theme debeis contactar con el autor desde la pagina de soporte del theme en cuestion. Por ejemplo:

Bridge theme support: http://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054/support
Travelo theme support: http://themeforest.net/item/travelo-traveltour-booking-wordpress-theme/9806696/support

Para los que teneis el problemas instalando el theme: https://help.market.envato.com/hc/en-us/articles/202821510-Common-WordPress-Installation-Issues

Si alguno necesita más ayuda, yo puedo hacerlo por un modico precio :) https://studio.envato.com/explore/wordpress-installation/26694-wordpress-theme-installation

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