Posts by ThemesDepot

300 posts themesdepot.org
  • Trendsetter
  • Weekly Top Seller
  • Author Level 9
  • Elite Author
+8 more
ThemesDepot
says

  1. Buyers will still be able to see the support tab and use the support functionality even if they don’t have a valid support entitlement. Under the new item support policy, authors are fully entitled to ask buyers to renew their support if they are seeking assistance when their support has expired.

This will cause a cascade of 1 star ratings. This has been said multiple times into the previous thread too. Why do you guys never listen? You’re trying to enforce something, but then the user is still allowed to do whatever he/she wants and expect us to be the bad guy telling them “sorry pay or no answer”. So how will you handle 1 star ratings for people that do not understand this?

300 posts themesdepot.org
  • Trendsetter
  • Weekly Top Seller
  • Author Level 9
  • Elite Author
+8 more
ThemesDepot
says


Anyways, just clicking the “try it out” button on the api docs page, returns an “Unauthorized operation” message.

Cool maybe they’re still working on it. I’m just going to load that endpoint and new permission into my app and just see what data comes back after buyers approve it (behind the scenes). Then if it’s useful I can stop asking for purchase codes :)

yipeee

Yes that’s exactly what i’d like to do on my site too. I’m currently rebuilding the support platform, and adding a 1 click “login with envato” button would make the whole process easier for the buyer to signup and request support.

300 posts themesdepot.org
  • Trendsetter
  • Weekly Top Seller
  • Author Level 9
  • Elite Author
+8 more
ThemesDepot
says

I just went to create a token for something I’m building and noticed this new permission

 * BIG GRIN *

\\

https://build.envato.com/api#market_0_Buyer_Purchases Anyone used it yet???

How can that be tested? Other than just creating a new account and buying my own item :stress:

Anyways, just clicking the “try it out” button on the api docs page, returns an “Unauthorized operation” message.

300 posts themesdepot.org
  • Trendsetter
  • Weekly Top Seller
  • Author Level 9
  • Elite Author
+8 more
ThemesDepot
says

I have a suggestion for the new forums, probably doesn’t fit within any of the contests though :(

As you might have noticed some users like to bring back topics that are no longer relevant, like topics that have been opened years and years ago, i’ve seen a few in the last 2 days. Maybe it’s time to “auto-lock” threads that are too old or no longer active within a certain amount of days.

Just my 2c.

300 posts themesdepot.org
  • Trendsetter
  • Weekly Top Seller
  • Author Level 9
  • Elite Author
+8 more
ThemesDepot
says


Can anybody take a look at this api method? http://marketplace.envato.com/api/edge/USER-NAME/API-KEY/wp-list-plugins.json It’s broken. It doesn’t return all purchased plugins.
Hi there, this appears to be a deprecated method for which we have no documentation listed. Are you able to confirm what it’s supposed to be returning, and I can see if there’s an appropriate way to extract the same information with the new API?

If you guys have created the API, I would guess you would also know how your API works and what it does.

Anyways, the wp-list-plugins method, as the name says also, returns the WordPress ONLY plugins purchased on codecanyon. Problem is, it doesn’t return all of them. In my case it returns only 2 plugins and i’ve purchased more than 2.

Also, at the moment for me and maybe for other authors too, this “new” api doesn’t have much use since its the same as the old one. Other than lacking in essential features such as a way to easily get the user’s purchases by author or any other way to verify user purchases without having the user to create and enter an api key, it’s also missing some of the methods that the “old” api has like wp-list-plugins and wp-list-themes.

The above methods are essential for us to provide auto updates for our WordPress products, since the Envato Toolkit plugin is full of bugs and doesn’t work correctly, at least provide us with the methods to do it ourselves.

Thank you.

300 posts themesdepot.org
  • Trendsetter
  • Weekly Top Seller
  • Author Level 9
  • Elite Author
+8 more
ThemesDepot
says

Can anybody take a look at this api method? http://marketplace.envato.com/api/edge/USER-NAME/API-KEY/wp-list-plugins.json

It’s broken. It doesn’t return all purchased plugins.

300 posts themesdepot.org
  • Trendsetter
  • Weekly Top Seller
  • Author Level 9
  • Elite Author
+8 more
ThemesDepot
says




I’m actually building this app right now :)
How is this possible? I didn’t see any API hooks to be able to add comments.
He’s a magician! ;)

haha!

also – it’s a new way too that doesn’t require envato username/password like the current method :)


Awesome, it would be available on Envato?

Yes for free.

It will be on github so everyone can improve it.

The app will let you (or your support staff) read and reply to all your support messages. Those messages can come from Envato Item Comments, Facebook Posts, bbPress Forum Posts, Tweets and more. All these messages will display in an easy to use “support inbox”. So no matter how your customers contact you, you can reply.

I keep adding features and it’s taking longer for me to get to a “release” that I’m happy with. I might just push it out as “beta” and let everyone play.

I’m curious about this app and how it works. Are we talking about a mobile app or a web app? Would it be better to manage comments through a third party support platform like HelpScout ?

300 posts themesdepot.org
  • Trendsetter
  • Weekly Top Seller
  • Author Level 9
  • Elite Author
+8 more
ThemesDepot
says

I’ve got an email stating my 2 of my items use prettyPhoto. While the theme’s themselves do not use PP at all, ( I don’t even use Visual Composer) the only place where i’ve found PP is into the documentation of those themes (again not into the theme’s files). Do i really need to update anything ?

300 posts themesdepot.org
  • Trendsetter
  • Weekly Top Seller
  • Author Level 9
  • Elite Author
+8 more
ThemesDepot
says



They may focus on other stuff :D If you’re using Help Scout I have another script to connect them together

:shocked: how does that work? Can you share some more details?

Thanks.
https://bitbucket.org/revaxarts/helpscout-envato/ Let me know if you like to contribute and I’ll add you

Thanks, sounds interesting. I’ll be switching to helpscout in the next few weeks and give it a try :)

300 posts themesdepot.org
  • Trendsetter
  • Weekly Top Seller
  • Author Level 9
  • Elite Author
+8 more
ThemesDepot
says

They may focus on other stuff :D If you’re using Help Scout I have another script to connect them together

:shocked: how does that work? Can you share some more details?

Thanks.

by
by
by
by
by
by