Posts by tommusrhodus

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

Here’s the idea of this thread, what are buyers really looking for when asking this question? (Keep it respectful)

Is it just that SEO is a total buzzword and they’re trying to get to grips with the concept when buying a theme?

Or is it more that they have actual SEO concerns?

I ask this because, I can think of a load of times I have been asked “is this theme SEO friendly?” or “I ran this through [insert SEO program name] and it says there’s multiple H1’s?” but I’ve never actually had anyone have a proper discussion with me about this.

Usually I would answer the title question with “All markup is correct and semantic” and then that’s it, I never hear back on the issue.

TL:DR: What’s the intended purpose of this question, is there a response that anyone actually wants, or is this question just for the ‘buzz’ around SEO currently.

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

I guess the short answer is it’s not really special to be Elite anymore, there’s over 800 of us now!

Even Power Elites have been dialled back a bit, notice Envato aren’t making that big a deal about people being Power Elite anymore? (Top marketplace banner isn’t there anymore)

So whilst I understand that our badges now look a little less impressive, I guess it’s kind of fitting.

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

Umm, about 2 – 4 hours on average daily, I can do it by myself in 1 – 2 hours no problem, but I’ve recently taken on a support guy (Danny, you’re awesome) so we can take more time with the buyers and give more thorough answers.

EDIT: This thread is 2 years old! Well, things I’ve noticed over the past 2 years: buyers expect more in terms of support now more than ever. I think this is because a lot of buyers are end users rather than developers, it’s no problem but it does add an additional burden.

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

Seriously, thanks to both of you :)

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

You should be ready for about 2000+ visits per day for a theme on the homepage, shared hosting is fine as long as you’re cached well etc.

Bare in mind though, paying for good hosting means your theme will be faster, and you’ll probably get more sales because of that.

Don’t just go for the cheapest you can find, do your research, if you ask on these forums you’ll likely be pointed to asmallorange that a lot of authors are happy with :)

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says


Try not to let annoyance lead to sending mis-information.

I hope support get back to you asap :)
misinformation ? submitted on early thursday its monday afternoon. seems like an educated guess. not misinformation.

It’s easy to cherry-pick quotes and miss out part of what I’d said, saying that “contacting Envato support is no help”, especially in terms of a refund is mis-information.

Whether the wait times are long or short, the only answer is to contact Envato support.

You’ll also notice that I’m on your side when I said that the support time from Envato is too long, and that I hope they sort you out quickly. Why do I bother I guess?

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says


You may submit a ticket here: https://support.market.envato.com/hc/en-us/requests/new
doesnt seem to help does it. unless they take 4 day weekends in australia.

Whilst you may be annoyed at your own wait time with Envato Support (they should be faster than they are) this certainly does help, as contacting Envato Support is the only way of obtaining a refund.

Try not to let annoyance lead to sending mis-information.

I hope support get back to you asap :)

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

I don’t like how people make fun of PHP but at the end they run a site written in PHP and make a money using it for clients.

+1, every time there’s something like this you can guarantee PHP gets the same treatment as well

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

Interesting stuff as always Sam, cheers!

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

I think this may be the reviewer being a little overzealous, that’s a great looking theme, soft reject, yeah I’d understand that, you can definitely polish it a little more, but hard reject is a bit much.

I’d just try working on some of the details a bit, maybe consider if that background image really adds to the theme, and then re-submit.

EDIT: work on your forms styling a bit, looks a little average at the moment.

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