So you don’t support the user till he provides the second/third/forth/... purchase code? Doesn’t this make them unhappy or feeling we are accusing them?
Quoting licensing terms and explaining that you can see multiple URLs with the theme (I sometimes list these also) means that the buyer knows what you’re asking is for professional reasons only.
Whilst I have certainly had a few cold responses to this, 9/10 buyers completely understand and will respond accordingly
Remember that we’re here to sell a product, our support is offered for free (though I agree is definitely required) so we shouldn’t feel scared of our buyers, rather just keep them supported and informed on their own requirements of buying and using our themes
Here’s the canned response I use for situations like this, it’s always been well received:
I see multiple separate URLs on your account using this theme,
Please note that ThemeForest licensing, and certainly our support terms require that you make 1 purchase per URL the site is installed on:http://themeforest.net/licenses/regular
If you would like continued support, please reply with 1 purchase code per URL, I will validate the purchase codes for you and then provide support ASAP. Please not we cannot continue until this is provided.
Hope that helps!
Show them off if you have one or you’re planning on making yours more festive
EDIT: lol, hard reject for the extreme drop shadow on mine currently
@goofy how on earth have you replied here?! Don’t you know the forums are closed!?
Use $cat_query->current_post to avoid using a separate counter variable, but you should be able to create what you need simply by just checking against the value of this.
No problem @FinalDestiny
As for the last update, I don’t know why people see this as an issue, surely it’s better to have a stable theme that people love that simply doesn’t need updating, rather than a buggy theme that needs constant updates?!