Posts by tommusrhodus

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

If they purchased multiple times it will show multiple times in the list. ( at least that’s what I remember seeing )

Not if you use some 3rd party ticket systems, like Ticksy, but of course if you get emails you’ll see multiple purchases :)

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

So you don’t support the user till he provides the second/third/forth/... purchase code? Doesn’t this make them unhappy or feeling we are accusing them?

Quoting licensing terms and explaining that you can see multiple URLs with the theme (I sometimes list these also) means that the buyer knows what you’re asking is for professional reasons only.

Whilst I have certainly had a few cold responses to this, 9/10 buyers completely understand and will respond accordingly :)

Remember that we’re here to sell a product, our support is offered for free (though I agree is definitely required) so we shouldn’t feel scared of our buyers, rather just keep them supported and informed on their own requirements of buying and using our themes :)

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

Hey Iman,

Here’s the canned response I use for situations like this, it’s always been well received:

Hey there,

I see multiple separate URLs on your account using this theme,

Please note that ThemeForest licensing, and certainly our support terms require that you make 1 purchase per URL the site is installed on:

http://themeforest.net/licenses/regular

If you would like continued support, please reply with 1 purchase code per URL, I will validate the purchase codes for you and then provide support ASAP. Please not we cannot continue until this is provided.

Cheers

Hope that helps!

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

Your avatars are gohohorgeous!

Loving the beard Melms!

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

TrendSetter :grin:

Full credit to you for this mate :)

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

Show them off if you have one or you’re planning on making yours more festive :)

EDIT: lol, hard reject for the extreme drop shadow on mine currently :D

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

@goofy how on earth have you replied here?! Don’t you know the forums are closed!? :D

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

All is bad peoples.

Don’t ask for critique and then act like a child when you receive it, inability to receive critical opinion is a clear indicator of someone who has never worked in a creative field, you need to have a thicker skin.

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

Use $cat_query->current_post to avoid using a separate counter variable, but you should be able to create what you need simply by just checking against the value of this.

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

No problem @FinalDestiny :)

As for the last update, I don’t know why people see this as an issue, surely it’s better to have a stable theme that people love that simply doesn’t need updating, rather than a buggy theme that needs constant updates?!

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