Posts by UXbarn

404 posts Keep Walking
  • Has been a member for 3-4 years
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Exclusive Author
UXbarn says

Hi,

I recently notice that when I open my website (theme demo) on Chrome, there is a delay time before the page is actually loaded. I see a white blank page showing “Waiting for [your site address]...” at the browser status bar for some seconds then the page shows up. The “some seconds” here is long enough and noticeable.

This is strange because, as far as I remember, it never happened before on Chrome. I also test the same address on Firefox, IE, Safari and Opera but there is no issue on these browsers. There is no delay time on other browsers. They are all fast when opening my site. So it should not be related to the hosting too (I am using Media Temple DV-VPS).

I have also tried disabling all the extensions on Chrome but no luck.

Do you experience the same? Any idea on this kind of issue?

Thank you.

404 posts Keep Walking
  • Has been a member for 3-4 years
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Exclusive Author
UXbarn says

Only 15 sales and 1 sale reversal … :stress:

404 posts Keep Walking
  • Has been a member for 3-4 years
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Exclusive Author
UXbarn says

Awesome! Thanks for the update. :)

404 posts Keep Walking
  • Has been a member for 3-4 years
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Exclusive Author
UXbarn says

Hey there, yet i have 2 rejects…

Please anyone explain main differences between soft and hard rejects, ?

What kind of rejection is this? Unfortunately, your submission “tiem description” isn’t ready for ThemeForest and cannot be resubmitted as it did not meet our minimum requirements for quality and/or marketplace policies. In order for submissions to be considered for sale they must be of high aesthetic and technical quality, unique to our library and cannot be in violation of Envato’s policies. Please see our Knowledgebase for more information: http://support.envato.com/index.php?/Knowledgebase/Article/View/399/57/

This is hard rejection. If you get soft-rejected, you will also get some feedback from the reviewer what to fix and your item will be in the “Hidden” tab.

404 posts Keep Walking
  • Has been a member for 3-4 years
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Exclusive Author
UXbarn says

Thanks so much for your sharing, Mel! :)

404 posts Keep Walking
  • Has been a member for 3-4 years
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Exclusive Author
UXbarn says

Thank you, Tahir. :)

404 posts Keep Walking
  • Has been a member for 3-4 years
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Exclusive Author
UXbarn says

@FlatKing – Thank you so much for your advice. :)

I guess I should have to start planning and drafting things to do for this now.

404 posts Keep Walking
  • Has been a member for 3-4 years
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Exclusive Author
UXbarn says

Hi guys,

I’m thinking about finding someone to help me on the support tickets so I can focus on the new products and other stuff. But I’m not sure how to start and I have some questions like:

  • How do you guys hire and pay someone? Daily, monthly, per resolved ticket, etc.?
  • Is there any contract signed?
  • What if you find out that the people you hired are not good enough in term of support, do you just dismiss and looking for someone else?
  • How do you quickly know and fix the bug as now there are staff handling the support tickets for you (if you answer the tickets by yourself, you can know immediately that the issue is a bug or not).

Could you please share and give me some advice?

Thank you!

404 posts Keep Walking
  • Has been a member for 3-4 years
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Exclusive Author
UXbarn says

LOL. That’s brilliant! :D

404 posts Keep Walking
  • Has been a member for 3-4 years
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Exclusive Author
UXbarn says

Thanks @Matthew! Can’t wait to read your article! :)

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