Posts by VF

5938 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

@Scott Wills, there is an easy way to complete this challenge:

Take a steam bath and announce that this is an improved version of meeting an Ice Bucket Challenge.

;)

5938 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

I really wonder how much water is simply wasted like this while many are dying for just one drop of it.

^ I don’t care about water. The required care level varies place to place depending on availability of water and arrangements. Earth’s gravity will take care most cases – why worry too much?

But it is worrisome to ignore the search system improvements here which causes inefficient exposure / purchase / product connectivity issues of such a huge library of items / resource being wasted for a long time.

Sorry for the off topic.

5938 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

More than 50% completed.

5938 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

@LCweb, This particular thing is similar to removal of upload progress bar and guessing it as improvement.

When it comes to item support, nothing improves except authors are now forced to commit for 6 month support. Envato doesn’t going to involve with the buyers who rates 1 star after 6 months for whatever reason – similar to what happens right now.

5938 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

+1 with FinalDestiny’s insights on staff responses and Envato’s overall actions. There are limits for experiments.

5938 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

I don’t mind the 30/70 commission if there is a real / better support platform for authors :)

+1

I would say, Envato should make support platform first – before making it 6 month mandatory. Then wait for that 6 months. Make sure the community (sigh! both buyer & authors) are fine with that system and then add paid support.

Because, right now serious authors are having own support channel and tired of making the buyers to use that. The comments section is flooding with “No support available here and please ask the same question on my support forum”. Both buyers and authors are struggling with this.

Either remove the comments section or improve it before making it mandatory.

5938 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

I don’t think there is an author that’s selling a product and not offering support – so 6 month will not change anything for most of us. Even better – we can earn some extra money for the same support that we’re offering now.

While this appears like an easy adoption, a buyer paying just 1$ for support can ruin the author’s time. Envato knows psychology of buyers / trend and aware this will open a flood of customisation expectations in the name of unpaid / paid support. (We already know that Envato is silent about abused rating system/ Blackmails for Free customisations. A powerful silence)

That’s why they want 30% even for the support burden taken by authors without guaranteeing any upgrades on support channel / comments section.

@george-olaru, Btw, are you an author?

5938 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

Is this thread’s AGENDA is to give a false impression of authors are ALWAYS getting 100% commission?

Please un-sticky it or just change the title. Grrrr…

Anyway, it was a happy birthday.

5938 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

@Collis, Appreciate these changes as this is inevitable and Envato have to commit on this one day or another day for ThemeForest & CodeCanyon. But long time questions:

1. Is the item Comments section considered as a viable support channel? There will be any upgrades on Comments section before 1 December 2014?

2. How the rating system will be protected and not biased towards item customisation? Can we expect a separate rating system for product and support? (For TF & CC)

3. I would happily opt for 6 month support (ethical point of view). But how will Envato make sure Free customisation requests will not be misunderstood as mandatory help in this period?

5938 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

From another angle:

Change the “Support” tab name into “Help” and part of real misunderstandings will reduce in the long run. The very word “support” makes it look like mandatory and author is opted for that.

Before purchase, not majority of buyers going to open the support tab and check what they can expect from that particular author. Just the existence of “Support” tab will give some false expectations. The consequence hits the author at some time in the form of ratings – bitter wordings.

To be precise, the interface is not working here as a genuine middle man.

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