Actually pixelentity is unlucky author. If the same mistake happened few months later, the first feature icon may not appear on home page and many of us may not notice the double feature.
Now the question is how many items are getting 2+ features that we are missed to notice?
KangarooSpirit saidWhat are your thoughts on the fact that Envato is going to report a higher amount to the IRS than what Paypal will report? Do you think that’ll cause any issues with the IRS?
I did. Took me about three hours to wade through the thread. I have a background in accounting and finance. Easy for me, I guess, not so much others.
Just leave it. This member doesn’t have sales or referral and probably doesn’t even know the withdrawal / commission norms of the past.
I mean nearly funny numbers
But considering the fact that they didn’t implement this simple option for a long time (for a reason) and recently Envato started treating authors like direct sellers, the chances are too low to happen this way.
I think everyone here has judged a movie and said “it’s shit” without contacting the producer and talking to them first. This is just the nature of a rating system. Just let those 1 star ratings pass you head. When we first started getting those “unfair” 1 star ratings, we were unhappy too. But after you sell more and more products and keep improving the quality of your product, you will see more and more buyers will give fair ratings and those 1 star ratings will just become meaningless.
The negative ratings are fine and buyer doesn’t necessarily need to contact author for that. That kind of expectations from author isn’t logical in all the cases.
However, looking at the number of buyers leaving negative ratings just because of “buyer’s own mistakes on implementation” we have to avoid looking this from a movie review analogy.
It’s important you all realize the ‘reasonable expectations’ that were set at time of purchase (nowhere is there for-pay support nor for-pay upgrades here), which is WHY many of us buyers have bought so much. We expect to get what we paid for at time of purchase, which is ongoing support/updates. You can’t take our money then change the rules or tack on new charges for what had been included, After we bought.
+1 This point may sound weightless when we look things from “terms”, “agreement” etc but this is how our relationship with buyer, author and marketplace going on right now. And we should definitely respect these point of views and act accordingly.
Majority of buyers (with the expectation of support) doesn’t aware about the stance “support is not mandatory” etc and just grasps what the individual item description / individual author profile says and how the item comment section reflects the trend. So they received indirect message by looking the marketplace’s trend and their purchase decisions happen based on that. Not just based on terms. Authors benefited from this and Envato benefited from this.
It is understandable that the Marketplace initiates the process of adding more clarity, new policies / promises and better channels for support. But this can’t happen with single iteration that has possibility of confusing both parties (buyer/author) in terms or past purchases.