Yeah, feeling is very bad. I had few of those 1 stars, without angry comment, e-mail or anything. I have one file with two 5 stars, one 4 stars and two 1 star. Overall – 3 stars rating. Not a single complaint from anyone.. how much does that hurts my sales? I don’t know, but I guess it does.
Anyway, I just wanted to point out that buyers are willing to rate and leave true feedback, but they are not motivated enough to do so. Or they don’t see any point in doing so. It’s incredibly important that envato does something to motivate true buyers, and disable those false 1 star ratings.
Hey Ironyk, sorry to hear that.. I know how it feels
As many authors already said, this rating system is useless, and I really don’t know why does it takes so long to be changed. This is so important for marketplace.
Few days ago I received a great comment from one buyer, stating how great my template is, how greatly it is organized etc., and off course I received a 5 star rating. I was so delighted, I had to paste that comment in my item description. Few days before that, some other buyer asked me for some help, and later left great comment and also left 5 stars.. And then I realized. Buyers do want to leave feedback and rate, but it’s obvious that they are not motivated to do so. Why? Because the only way they can do it is by leaving a comment. But that comment gets lost between dozen of other authors comments… it makes no sense. Why? Because other (potential) buyers don’t want to go through 3 pages of “great item” comments, just too see if there’s any relevant comments from other buyers. I believe that most of the buyers don’t leave their feedback because they don’t see any reason to do so..
Today, everyone wants to state their opinion, everywhere. Be it on facebook, tweeter, amazon… It’s in our nature. People feel somehow “relevant” when they state their opinion. The only thing envato needs to do, is to motivate our buyers to do so. Give them dedicated “buyer reviews” space that they deserve..
And off course, make everything below 3 stars mandatory to leave comment.
This could be customization offer, but then again.. it’s hard to tell
Yeah, I see what you mean. I guess this thread and popular items list is our only choice
I don’t say they should give us all data, not even actual number of sales. But at least some percentage. They could just tell us something like this: VH sales stats for August: +10% compared to July. I don’t care how much money envato makes, I just think we need some kind of statistics so we can put things in perspective
Very slow sales.. even putting the new item out didn’t help.
Anyway, I think that envato should provide some monthly statistics to authors, about overall sales. We are partners in this business so I think it would be fair. Without that, we can talk here day and night about sales, but we won’t be anywhere near the answer.
Same here, some previews on VH won’t even start playing, and on AJ it plays for a second and then it stops..
Low sales this month. Summer time!
Month started slow, hopefully it will pick up