Thanks Bedros, that’s another great tip as well. That will be helpful for the people that don’t actually contact you for support or customizations.
The number of stars on an item can affect ones perception of the quality, so it’s a good idea to try and keep a good rating on your items. One of my goals for 2014 was to increase the total number of ratings and make them positive ones. I’ve already met my goal for the year, and it’s only April! Here’s 2 tips that will help you increase your positive ratings as well:
1) Customer service is key. If you support your products and show that you are willing to go above and beyond, your customers will take the extra time to rate your items.
2) Ask! I always assumed that if I offered great support to somebody they would immediately just go add a positive rating. Most of the time this wasn’t the case… they would say thank you and move on. Now whenever I help someone with a customization or support, I ask them to take a moment to add a rating by visiting http://codecanyon.net/downloads. This works 9 times out of 10 and they seem appreciative that they can return the favor.
I hope this helps at least one other person increase their ratings. Have a great week everyone!
You’re ranked 5535th for sales across all marketplaces
^ you just lost any respect I had for you…
Dual boot and get the best of both
@michaeldale – sooooo not cool trying to highjack this thread. Ticksy is a very nice support system written by a marketplace author as well. To be honest yours doesn’t come close to it, visually and functionality wise. Advertising it here makes you look REALLY desperate, sorry.
Could we post the name of this character here so we can compare and see if it’s the same guy?
Ummm, no. It’s against the rules to call out an author or buyer. Just realize you are in sales, and you can’t make everyone happy. For every buyer like this you will have 50 that are happy with your item. Don’t fret and focus on what matters, the buyers that like it
Good idea on the name change, leveraging your brand and helping it grow. WOOT!