Posts by XanderRock

178 posts Enjoy!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Had an item featured on Envato Market
  • Won a Most Wanted contest
+6 more
XanderRock says
Can I include external affiliate links anywhere on Envato Market? Sorry, this is not permitted. Please see the following article more information:

Can we link to WPML in item details? Because they mostly certify the items that support WPML and we add their link with affilate.

178 posts Enjoy!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Had an item featured on Envato Market
  • Won a Most Wanted contest
+6 more
XanderRock says

I think time limit must be removed and replaced with a notice saying “Your question is in the queue and will be replied soon. According to the question details it may take longer to be answered”. And ofcourse it shouldn’t be mandatory. Just like extended license. But authors want protection. We are guardless againts ratings. Writing down some rules does not protect authors. And upload bar was really useful.

Envato is getting bigger and bigger day by day. And I think we need democracy here. Authors must be united. Some are saying they will leave the market. But personally I don’t want a single author to leave here. They are Envato. They are ideas, imagination and beauty in this market. Every single author is precious. Same for buyers. We need some calm authors and some staff by envato to start talking about this. I’m not saying elite authors only. But attacking each other getting us nowhere.

178 posts Enjoy!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Had an item featured on Envato Market
  • Won a Most Wanted contest
+6 more
XanderRock says

This is a very nice change :) But I think 6 months is a long time. It should be shorter, 3 months maybe. And that 72 hours is short. And ofcourse this shouldn’t be left out like rating system. Envato should get involved when it turns out to customization request. Something like Github system where there are options “feature request”,”customization request”,”error”,”bug report” would be useful.

178 posts Enjoy!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Had an item featured on Envato Market
  • Won a Most Wanted contest
+6 more
XanderRock says

If an item sold hundreds of copies and has high ratings already 1 star is not really matter. But if an item is new and got 1 star that is the issue. Because that means, your months of work is trashed. Also there is a hard review system here so no item deserves 1 star.

How about there would be a rating protect for new items? For example a new item can not be rated lower than 4 for the first month. They already have the release date in API so it wouldn’t be hard to implement.

178 posts Enjoy!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Had an item featured on Envato Market
  • Won a Most Wanted contest
+6 more
XanderRock says

Hey Xander!

Nothing to worry about here!

It looks like a message sent through your contact form yesterday bounced, this added your email address to the mail app’s rejection list temporarily.

I’ve now fixed this up and mails are flowing freely again. Your withdrawal request went through without any issues :grin:

- Christian

Thanks MhW,

It’s good to know withdarawal went through without any issue. However, may I learn why is that email bounced? Because it could cause some issues like bad ratings. You know authors do not have any control over ratings so we have to watch for emails carefully.

178 posts Enjoy!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Had an item featured on Envato Market
  • Won a Most Wanted contest
+6 more
XanderRock says

Hi Everyone,

Normally when I make withdrawal I receive an email from Envato. But I haven’t got any email this time. After waiting for the email for some 6 hours I’ve removed that withdrawal and remake it. And it’s the same. Still no email. I’ve checked my spam as well as my filters/security details but nothing seems wrong. Anyone having the same thing?

178 posts Enjoy!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Had an item featured on Envato Market
  • Won a Most Wanted contest
+6 more
XanderRock says

Same here. So do we need to contact to Envato Support or there will be a solution for everyone?

178 posts Enjoy!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Had an item featured on Envato Market
  • Won a Most Wanted contest
+6 more
XanderRock says

We realized there is a calculation bug in the rating system. We had a buyer who gave 1 star. And we could reach him and helped him. He turned his rating to 5 star. But now two ratings remain. Which means its like author gave 1 and 5 stars. Two stars on one purchase. We can count each stars in new “Reviews” tab. But the total is different in item details page. The numbers do not match.

Moreover even total numbers of all ratings miscalculated. For example my item details page shows 77 ratings and my Active Items show 75 ratings. And when I count in new “Reviews” tab there are 75 ratings

Also there are some buyers who gave 1 star and we can not reach them. No email, no support forum registration, no comment and user does not have an email field in his profile. There should be an option to flag these type of ratings. So either someone can reach him or the rating can be removed.

178 posts Enjoy!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Had an item featured on Envato Market
  • Won a Most Wanted contest
+6 more
XanderRock says

Hi all,

Here is our latest project WooCommerce with page builder. This entry for Basic Definitions;

http://themeforest.net/item/quasar-wordpress-theme-with-animation-builder/6126939

Enjoy!
XanderRock
178 posts Enjoy!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Had an item featured on Envato Market
  • Won a Most Wanted contest
+6 more
XanderRock says

Hi all,

Support is here :)

@bsugar7 You can contact me through my email on my profile if you are not able to login to our Support Forum. Do not worry, we are here to help. But we do not check Themeforest forums much. Because this forum of Themeforest is not for support but for general discussion. So it’s always best to send a PM when you have problems with registering.

@contempoinc and @charlie4282 You are awesome guys :) Thanks for guiding and explaning all of the details. You are the best :)

Enjoy!
XanderRock

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