Posts by abhimanyusharma003

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
655 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says


May be you are purchasing your own products on 100% day :-)
don’t tell anyone but I’m a billionaire and I, alone purchase 95% of items each day.

As long as you are purchasing my products, I will not even dream about this. :)

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
655 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says
abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
655 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says


Like some coin collector get robbed, but thief has replaced his golden coins with bubble gum stickers..

lol :)

hey wait a minute! your avatar :D

Is this your fake account doru ?

May be you are purchasing your own products on 100% day :-)

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
655 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says

The support becoming mandatory? I think the support is already somehow “mandatory”...At this very moment, I feel that I am forced anyhow to give support (and customizations, many times) just to not receive bad ratings/negative comments/refunds/etc So it’s mandatory already if you wish to stay on the market and have sales….

Also

I’m thinking that only 6 months support, will give little bad impression in front of buyers, and they will hesitate before purchasing the product.

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
655 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says

Posting again to make it clear and clarified:

... ...

Let’s hope they will not ignore your suggestion, like they did on badge forum

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
655 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says



Straight and simple. Problem solved.
This is only a humble thought from us.
What are differences between Basic Support and Premium Support according to you ?

Basic Free Support = What author advertise on his own support policy (we all do have a free support policy, that’s to be ‘shown’ here – may be a lightbox or new window).

Premium Support = What Envato advertise on their own terms and conditions and pricing plans for mandatory support.

Is it clear for you now??

Looks better option. +1

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
655 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says

\\ Straight and simple. Problem solved.
This is only a humble thought from us.

What are differences between Basic Support and Premium Support according to you ?

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
655 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says

If compulsory support is limited to only these points

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Where relevant, providing updates to ensure compatibility with major new software versions (e.g. of WordPress)

But does NOT include:

  • Customization, configuration or installation
  • Support for 3rd party software and plugins, except as advertised by the author

I have no issues with this at all

But the question is how will you ensure that a buyer will not ask about customization of the product, and what if author refused to provide any customization services even with extended support ?

The buyer can also threaten the author to provide customization other wise they will rate poorly ( Sure this thing happens currently, but likely to happen more frequently in the future )

Cost of products already very low, and it’s totally impossible to provide customization support at this cost.

One thing I want to point out

You are saying that “A maximum of 72 hours would allow for weekends”, then what about normal days, how much time is provided 24 hours ? I don’t think it will great to add such a short time limit for support on normal days.

Author also do need time for fixing bugs providing updates, they can’t there full time in just quick support.

If a author has 10 or more products then it will be impossible for him/her to provide bug fix + support + updates in such a short inter well of time.

Please consider increasing time limit for support.

The new system looks great, but if not implemented properly then chances are that marketplace will collapse.

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
655 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says

40 pages of on-going negative feedback and we still haven’t heard if things are going to change or not?

Actually this thread never exits

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
655 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says

Like kriskorn said, if you haven’t downloaded it to your computer, envato support will change it for you or add money back to your deposit account.

You can contact envato support team hear http://support.envato.com

No, one is responsible for your this fault.

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