No you can’t do anything, just ignore them.
This is the issue we all are facing and keep on discussing.
Wishing you all a bright and prosperous 2015.
Happy New Year!
I think you will get refund if item get deleted because of copyright violation. ( may be i’m wrong )
Sometime it hard for reviewer to detect that someone is violating such rights.
We just received 1 star rating with a message “Bad customer support. Bugs without answer ”. We never got a message from this user and we have no means of contacting him. On previous occasion we have contacted envato support to contact the author on our behalf. It took so long for them to respond and we haven’t heard from the buyer. This is really getting ridiculous.
+1 I’m also getting this type of issues.
What to do if a buyer rated your product 1 start and never contacted you or commented about any issue ?
I can understand that all buyers knowledge is not same, but what about those who never asked for help and rated 1 star
Will not all the content on the web look same after this ?
You can’t see who are your product buyers until they don’t not contact you personally or in comments