You need to contact envato support team, also make sure to tweet them to speed up your reply time.
Contact us we can give you something.
Yes recently it get blocked in my country.
But everything is good now.
No you can’t do anything, just ignore them.
This is the issue we all are facing and keep on discussing.
Wishing you all a bright and prosperous 2015.
Happy New Year!
I think you will get refund if item get deleted because of copyright violation. ( may be i’m wrong )
Sometime it hard for reviewer to detect that someone is violating such rights.
We just received 1 star rating with a message “Bad customer support. Bugs without answer ”. We never got a message from this user and we have no means of contacting him. On previous occasion we have contacted envato support to contact the author on our behalf. It took so long for them to respond and we haven’t heard from the buyer. This is really getting ridiculous.
+1 I’m also getting this type of issues.