Posts by abhimanyusharma003

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
678 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says

If compulsory support is limited to only these points

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Where relevant, providing updates to ensure compatibility with major new software versions (e.g. of WordPress)

But does NOT include:

  • Customization, configuration or installation
  • Support for 3rd party software and plugins, except as advertised by the author

I have no issues with this at all

But the question is how will you ensure that a buyer will not ask about customization of the product, and what if author refused to provide any customization services even with extended support ?

The buyer can also threaten the author to provide customization other wise they will rate poorly ( Sure this thing happens currently, but likely to happen more frequently in the future )

Cost of products already very low, and it’s totally impossible to provide customization support at this cost.

One thing I want to point out

You are saying that “A maximum of 72 hours would allow for weekends”, then what about normal days, how much time is provided 24 hours ? I don’t think it will great to add such a short time limit for support on normal days.

Author also do need time for fixing bugs providing updates, they can’t there full time in just quick support.

If a author has 10 or more products then it will be impossible for him/her to provide bug fix + support + updates in such a short inter well of time.

Please consider increasing time limit for support.

The new system looks great, but if not implemented properly then chances are that marketplace will collapse.

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
678 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says

40 pages of on-going negative feedback and we still haven’t heard if things are going to change or not?

Actually this thread never exits

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
678 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says

Like kriskorn said, if you haven’t downloaded it to your computer, envato support will change it for you or add money back to your deposit account.

You can contact envato support team hear http://support.envato.com

No, one is responsible for your this fault.

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
678 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says

I would like to suggest new smiles, after these badges.

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
678 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says

The community should design the badges, and we should vote which design wins! My humble opinion as an author! :)

I’m with you :)

But for sure they are not going to listen to us.

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
678 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says


\\

^ Something like this would have been better (Our humble opinion – we are not masters of illustration). Also with colors differentiating the status (keeping the badges clean) along with tool tip info description.

Or else, simply the older one should be back. In all cases, the new badges are not professional :(
+ 1

+1

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
678 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says

Why you need regex for this, envato send api request in json format, json decode will work fine

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
678 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says

Just got a sale and it’ 55% rate.

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
678 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says


Who approved those badges ? Is it just one person or is there a team ? Just curious.

Collis did. :D

It’s all covered in the blog post here: http://marketblog.envato.com/inspirations/new-look-community-badges/

I’m not sure if Collis watching cartoon network at that time :superbashfulcute:

abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
678 posts
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
  • Has sold $10,000+ on Envato Market
  • Has referred 1+ members
+1 more
abhimanyusharma003 says

I created a userscript and a userstyle to bring back the old badges for those that still like them. I’ll update them if anything changes.

Userscript: https://gist.github.com/Thefirsh/a28bae607b1bacfc1173
Userstyle: https://gist.github.com/Thefirsh/855d200953d73a4a3841

  • Both are needed in the current configuration to avoid flashes of the new badges, but it works well! Old badges, yay!
  • You just size down the the current badges: change the word “replace” with “smaller” in the userscript’s setting variable and don’t install the userstlye.
  • You can skip the userstyle but then uncomment the appropriate line in the userscript to let that add the CSS to the page (will flash new badges that way).

Many thanks for this, by uncommenting line it works perfect. :)

Yes there is a little flash issue, but i’m ok with that

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