Posts by ait

203 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+6 more
ait says


you mean the part where you raise the prices in order to gain the most out of the customer? :)

GD: Updates are much more valuable than support a year after purchase. If I’m going to charge customers beyond the initial purchase, I want to charge for what provides the most value to them and me
It’s called capitalism. Money is traded for value. If you’re not maximizing that transaction’s value (for both sides) you’re missing an opportunity. I think Envato continues to miss an opportunity in charging for updates that creates sustainable production for authors and prevents abandonment for buyers. If a buyer doesn’t need an item’s updates they can stop supporting that item’s production. That’s how free markets work.

+1 That’s what I’m trying to say over a year now and not many people joined this discussion. The current mode is “Push new themes like crazy” instead of “Take care of existing customers and be creative”.

203 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+6 more
ait says



2) @ait : Is that another excuse to push the prices up? :)
No, that’s a reason for company not to go bust. $55 is a price of lunch/dinner for 2 in many countries, you cannot really survive from this amount of money Lifetime :)
:p excuses

Not really. I’ve seen many authors abandon themes and plugins here on themeforest and codecanyon just because they didn’t have enough new sales to survive. Now tell me something about Lifetime updates & support :)

If your theme won’t work with WP4.1 and author stopped supporting it you’ll have to purchase another one or hire a web developer to fix it. What’s cheaper at the end? Pay for updates, be safe and focus on your business or stress about your website, pay probably more and spend plenty of time with it? :)

203 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+6 more
ait says

2) @ait : Is that another excuse to push the prices up? :)

No, that’s a reason for company not to go bust. $55 is a price of lunch/dinner for 2 in many countries, you cannot really survive from this amount of money Lifetime :)

203 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+6 more
ait says


Both are fully localized to 18 languages, we’re working on Brazilian Portuguese and would like to have Turkish version as well in the future :)

Well you’ve got one brazilian and one turkish translater :) How do you work with translaters ? I mean what kind of process do you have ?

Regards

We have probably 80% already translated into Turkish. Brazilian will be finished in a couple of days. Please send me a private message via our profile if you’d like to cooperate.

203 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+6 more
ait says

There are already themes that are fully translated to multiple languages. Have a look at 2 our recent themes sold here on themeforest:

http://themeforest.net/item/doctor-responsive-medical-wordpress-theme/9355989 http://themeforest.net/item/anchor-wp-theme-with-reservation-system/9199120

Both are fully localized to 18 languages, we’re working on Brazilian Portuguese and would like to have Turkish version as well in the future :)

203 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+6 more
ait says

Very optimistic approach but let’s be realistic – now they will catch customers, and a year or two later when they see that there is no such growth they will begin to think of how to gain more dollars.

Offering Lifetime support and updates for a low price is unsustainable unless Lifetime means “Ok, let’s do it for 3 years and then we’ll drop this business completely”.

Free updates and support should be provided for 1 year only, themes are not a micro stock items like photos. Themes are live software that need updates, fixes and technical support. In order to provide new version customers need to pay the company to create it. Simple as that.

203 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
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ait says

Sorry to be such a pain, but it’s been almost a week and we still didn’t get any official response to this thread.

Will something change regarding the review process in the the close future or should we be afraid to take weekends off or go on holidays?

We’re all waiting for your answers. Thank you.

203 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+6 more
ait says

We’ve removed Solitudo theme from Themeforest. If you’d like more information, please post me a private message via our profile page. Thanks.

203 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+6 more
ait says

The rule of thumb Envato should follow is, “would we disable Avada for this?” because seriously, if the answer is “no”, then no other theme should be disabled. A soft-disable because of a styling issue is simply unacceptable, communicate first, disable after.

I didn’t want to say it this straight :) but I totally agree with above.

203 posts
  • Has referred 1000+ members
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  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
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ait says

So why do we do it? For that answer you’ll have to think a bit like a buyer and a business. Simply put, if there is a confirmed issue with an item, then it’s a diservice for us to continue having it available on Envato Market. We want to make the buying process as painless as possible and we want those buyers to keep coming back for more. A big part of that is delivering a solid experience right out of the gate.

Have you think about it from buyer’s perspective who already purchased the theme? Have you think about it from sellers perspective?

My point is that if the theme does not have a major issue there’s no reason to disable the theme. If there was a simple message from you to the author saying fix this and that I’m sure that every author will fix the theme on the next business day.

On another note, how can you disable the theme on Friday night, leaving it off for 2 days and then it takes more than a day to approve the update? It’s over 4 days for theme to be down.

I’m sorry to say, but this is not professional to your business partners – existing customers and authors. We’re not playing around here. Customers are here to purchase a theme for their own businesses. Authors are making money here in order to pay bills.

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