Posts by ait

137 posts
  • Microlancer Beta Tester
  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Referred between 1000 and 1999 users
  • Exclusive Author
ait says

OFCOURSE (!!) it’s best to keep your item updated : IF IT STILL SELLS IN ANY WAY! And IF items STILL SELL : Just DO the damn update without recurring fees like they are now.

So you’re suggesting to delete themes that don’t sell and therefore make all existing customers unhappy? Recurring payments are for people that already purchased the theme, it has nothing to do with the fact that the theme currently sells or not.

137 posts
  • Microlancer Beta Tester
  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Referred between 1000 and 1999 users
  • Exclusive Author
ait says

Just trim down your portfolio. Selling 40+ themes is silly unless you have the resources to maintain them.

Sorry I’m not sure if I understand that correctly. If we’re looking to expand the business to make our customers happy, envato happy and also authors happy to cover maintenance updates costs. You’re suggesting the opposite ;)

137 posts
  • Microlancer Beta Tester
  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Referred between 1000 and 1999 users
  • Exclusive Author
ait says

For those that say that my idea is stupid, have a look the recent update of woothemes support terms & pricing ;)

137 posts
  • Microlancer Beta Tester
  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Referred between 1000 and 1999 users
  • Exclusive Author
ait says

Definitely do not agree on the lifetime thing. If you bought a theme before the responsive craze, – and you want a responsive website – you should look into buying a responsive theme, or hiring someone (even the dev or made the theme) to make it responsive.

My idea was to pay a small yearly maintenance fee to keep the theme going. E.g. twitter API updates, fixes for new Wordpress version and so on. I didn’t want to include feature updates.

137 posts
  • Microlancer Beta Tester
  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Referred between 1000 and 1999 users
  • Exclusive Author
ait says

Just stop discussing this. It’s the worst idea ever to do such thing.

I don’t think it’s a bad idea. If you purchase any product, you have 2 years warranty. After that you need to pay for all repairs yourself. Why would we have to support themes for free forever?

137 posts
  • Microlancer Beta Tester
  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Referred between 1000 and 1999 users
  • Exclusive Author
ait says

Be smart – offer your own services directly to the buyer if they ask for it.

Not really. Theme updates cannot be offered directly. Contract between Envato and Author disallow any kind of direct promotion of own products or services via Envato marketplaces.

137 posts
  • Microlancer Beta Tester
  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Referred between 1000 and 1999 users
  • Exclusive Author
ait says

If they don’t sell, why don’t you just remove them from the marketplace?

Yea, that’s one option, but removing them from the marketplace will make:

  • Existing customer unhappy
  • Author unhappy as there will be many complaints
  • Envato unhappy as customer and author are unhappy
Introducing small fees will allow:
  • Customer to use their existing website longer
  • Author to cover maintenance and support costs
  • Envato profit from recurring payments
137 posts
  • Microlancer Beta Tester
  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Referred between 1000 and 1999 users
  • Exclusive Author
ait says

We recently went through all our 40+ themes to fix Twitter widgets and shortcodes due to Twitter API changes. Spent hours going through all our new and also very old themes that nobody’s buying now. We also have to go through and test all our themes after every new WordPress version is released. You can imagine now long it takes if you need to go through 40 themes and maybe fix few issues here and there, release updates and so on.

Wouldn’t it be a good idea for Envato to introduce recurring yearly fees for all purchased items? I’m talking about let’s say 5-10% of item price. It would keep the old items going, and authors happy.

Hope I haven’t opened a war thread between authors and buyers now, just want to hear your opinion on that ;)

137 posts
  • Microlancer Beta Tester
  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Referred between 1000 and 1999 users
  • Exclusive Author
ait says

Wouldn’t it be a good idea to send a once of reminder email to all buyers who purchased items for example 2 months back till now?

137 posts
  • Microlancer Beta Tester
  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Referred between 1000 and 1999 users
  • Exclusive Author
ait says

Thanks for that, could you please extend number or characters we can write into additional information for buyers? Cheers.

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