Posts by ait

232 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+5 more
ait
says

Seems obvious to everyone but Envato no matter how many people argue for paid updates.

+1

232 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+5 more
ait
says

I think this new themeforest theme would not pass the review process ;)

232 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+5 more
ait
says

Yes you can also take down themes that no longer sell here and sell them via different channels. No problem with that. It’s your product.

232 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+5 more
ait
says

We were given the opportunity to apply to provide this service in a thread about 2 months ago, I’ve still not heard back about it, it’s ridiculous.

Sorry to apply for Envanto Studio to be one of xxx freelancers offering that or to provide this service for your themes only? I’ve overlooked this thread to be honest. Thanks.

232 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+5 more
ait
says

Thanks for the post. Great to see that I’m not alone that don’t like it. I’m sad that such things are added to the marketplace without prior discussion with authors.

232 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+5 more
ait
says

I’d like to open a discussion about “Install theme” and “Install plugin” buttons that are present in the Downloads section for every buyer. I don’t know if it’s only me but I find it kind of unfair to theme/plugin authors.

Authors are providing theme support free of charge to keep customers happy and instead of giving us the option to offer this fairy simple service ourselves to cover some support costs, Envato is forwarding our customers to 3rd party freelancers.

Shouldn’t we have an option to offer this service instead of Envato studio freelancers? If author does not bother only then this service should be provided by 3rd party.

What are your thoughts on that guys?

232 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+5 more
ait
says

@Dream-Theme There’s a huge delay in that. We’ve reached new level in August but we still haven’t got a campaign or anything else except congratulation email.

232 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+5 more
ait
says

@hambye The best would be to contact theme author. Envato will answer to your ticket in about a week time. Theme can be in the review process. Similar thing happened to us, have a look at the following thread: http://themeforest.net/forums/thread/envatos-attitude-towards-customers-and-authors/148915

232 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+5 more
ait
says

Payment is one-off, don’t forget that this does not guarantee you lifetime updates and lifetime support. Theme can be taken down the day after you purchase it. I’d highly recommend downloading the theme right after you purchase it.

232 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+5 more
ait
says


you mean the part where you raise the prices in order to gain the most out of the customer? :)

GD: Updates are much more valuable than support a year after purchase. If I’m going to charge customers beyond the initial purchase, I want to charge for what provides the most value to them and me
It’s called capitalism. Money is traded for value. If you’re not maximizing that transaction’s value (for both sides) you’re missing an opportunity. I think Envato continues to miss an opportunity in charging for updates that creates sustainable production for authors and prevents abandonment for buyers. If a buyer doesn’t need an item’s updates they can stop supporting that item’s production. That’s how free markets work.

+1 That’s what I’m trying to say over a year now and not many people joined this discussion. The current mode is “Push new themes like crazy” instead of “Take care of existing customers and be creative”.

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