Please, contact author of theme to get help.
Maybe your clients need to increase the memory limit / setup server differently:
memory_limit = 64Mwp-config.php:
max_execution time: 600 seconds, max_input_time: 600 seconds, register_globals: off, safe_mode: off, upload_max_filesize: 200 M
Just click at this link and read first (KingDog’s) post in the thread: http://videohive.net/forums/thread/free-file-of-the-month-nominations/86735 ... Instructions are there.
Now, under author_dashboard you can see the full list of your followers / following