Nice to see some changes, good progressing. However these documents are still missing vital information to be considered as invoices in my EU country (Slovakia) and probably in most of them.The documents must have:
- Incremental numbering, the form and beginning number is irrelevant, but it must be incremental
- Full address and business name from both parties
- Tax amount in EUR
- Final amount in EUR (with the current market currency conversion rate from USD)
There are more, but if any of these is missing, the invoice is invalid.
I hope these fields will be available soon – as well as for the past invoices.
Well, let’s hope that Envato Market clarifies it’s position soon. I’m sure they hear us and will most likely respond with a positive solution.
In the meantime I’m considering Envato Market as the seller (and you should too), despite the new “invoices” they provide to authors, since those documents can’t be used in most EU countries. Moreover the document, that kriesi and revaxarts provided provides more proof.
It does not matter what Envato Market claims to be (and it should not concern us at this point), since it is and was the seller as interpreted by EU law.
Kriesi saidAt the time of the transaction you were not given proper information (invoice) about the buyers of your items, therefore you had no obligation to pay VAT. If Envato market releases those invoices, then are you sure, that you would be forced to pay those taxes? If it was the other way around (envato changes from platform to seller) and you payed vat for years, would you get your VAT back?
2.) If I would accept that you are not the seller I would also accept that I now owe Austria a 6 figure amount of VAT. Since I could not prove which of my previous customers are EU based and which are not I would need to pay VAT for each of them. So 20% of my lifetime earnings would now be due in taxes. Not gonna happen if I can prevent it…
I have a question.
It’s being said that Envato will take care of the VAT. When one of my items sales, they make an invoice in my name to the buyer.
Let’s assume this is a legal document. Since the invoice is in my name, don’t I have to pay VAT too? How does Envato pays the VAT instead of me, if the invoice is in my name?
Someone please clarify, I’m very confused.
I don’t want to bash envato, but this design clearly needs a few changes in my opinion.
The white background is not the main issue imo, it’s that the changes are too vivid. Here is what I thought it would look like:
Notice that the borders are removed, since there is no point to use them in such light environment, instead, use bit darker colors to highlight the content. Border radius is also removed from the content area, to make it feel different from the sidebar itself.
I don’t know how you feel about it, but this looks much more calming to me.
Again, I’m not bashing the designers, just trying to have a constructive opinion.
I feel like envato is forgetting to address some core issues here. I have solved around 5k tickets with the previous company I worked with, and around 400 here on envato marketplaces for my own products. Every single issue was solved, one way or another.
I understand that Envato wants to gain more control over item supports and increase the quality of this service. Forcing support is both a good and bad idea at the same time.PROS
- The buyers will feel more secure
- Probable increase of sales
- More communication between author and buyer
- The author is put to a very vulnerable position
- Some buyers will use this against the authors – they can DEMAND support
- They are going to ask authors to do stuff that’s not part of the support – else they just rate 1 star, and good bye + reported for not helping
I mean there are like millions of items on these marketplaces, this would only cause trouble. Users would accuse authors of not helping them. How would you deal with possible hundreds of thousands of complaints? Because they will complain, oh man, they will complain a lot. And you will have to review every single case and make a just decision to either punish the author or not. Not to mention, that one single mistake from the author or the reviewer can ruin everything the author worked for. This is a very serious issue, please think about it.
I don’t want to wake up everyday in fear, that if I can’t help someone for some reason, or if I misunderstand something they will just report me and I can get punished. This is not what I worked for.
I’m providing support for unlimited time for my items and I feel this would just make it worse, as this makes me feel very vulnerable.
The idea overall is great, because as a customer I would expect to get some kind of support, but you need to estabilish very very strict rules of how to behave, and what’s expected from authors. Otherwise you just put the authors to a very vulnerable position.
It is well known that software piracy is highly affecting all of the envato marketplaces. I too have found some of my items on various websites for free download. I usually file a DMCA complaint and they take it down in a day or two. The google webmasters DMCA report tool works well as well.
There are however sites, that will not take down your file no matter what you do. There was this one domain called [Link removed. Please do not post piracy links to the forums] which I could not contact, but I have found that it’s hosting numerous codecanyon and themeforest items including mine without permission. So what the hell, I did a whois check and contacted the domain service provider. After explaining them the situation I refered to a point in their TOS where was clearly stated that they would suspend domains that point to illegal content and such.
Suprisingly they did respond that they will contact the domain owner, and if by 48 hours the content violating my copyrights does not disappear I should contact them and they will suspend the domain. Whoa. I waited more than 7 days, then contacted them, and after a day I got an email that the domain was suspended. What an awesome support, damn. I have never thought this is possible, it is.
I have a product called “Ajax Search pro for WordPress”. I’ts for adding a custom ajax search bar to any wordpress site. Basically you can design your own search bar and add it anywhere.
However, there are some layout features, that I cannot implement, because they are very different from what the product represents right now. I’m planning to create a new product for this, however I want to keep most of the “core” search features from the previous product.
In other words, I want to create another search plugin with a very different layout style/behaviour, with almost the same search core, because that is already working well.
Is there a chance, that this product will be accepted?
I just got a 1star rating because the client did not unzip the package before installing my wordpress plugin. He was trying to install the zip file with the documentation and screenshots included… He got upset and gave me rage 1 stars.
Ruining my 3 months work in a second. Somehow these very low ratings must be reviewed…