I just modified my theme… Please give me feedback, before I submit to Themeforesthttp://demo.citythemez.net/citymagazine/ Thank You
HI! So, still very slow from Canada . Maybe add a sticky header? Colors are nice … that made different from usual. What about admin side?
Have a good admin with many setup is always winner. Also, have a beautiful theme it’s good. Provide customer service worthy of the name is even better. I look at those that succeed on Envato are those that offer great after sales service.
sorry about my poor english.
Easy … but the problem seems solved.
My browser was looking all the time and I was still waiting for webtrends.com (from the Envato site, you make a reference to this site, probably for your traffic analysis). Which caused that no icon were visible. Sorry if I had not been sufficiently clear. English is not my native language.
Hello there. Is it just me or webtrends.com drags a little behind? My browser looks and looks and looks ….
Here is the advice I have received from WooThemes. If you have also purchased some plugins for WooCommerce from WooThemes (not ThemesForest), you should check orders placed on your credit card.
Over the past 3 days we have had a handful of reports of fraudulent activities on customer’s credit cards. We take these matters very seriously and immediately investigated each case to try and determine any pattern and the severity of any potential breach.
It must be made clear that we do not store any credit card details on our site, nor does WooCommerce, which makes this investigation that much more difficult to pin point.
Steps we’ve taken:
We contacted Sucuri who have conducted a code & security audit We requested a full review by our host and payment gateway We updated our SSL certificate As a pre-cautionary measure we changed our payment gateway to a completely offsite payment method – being PayPal Express. Sucuri discovered 3 modified files on our server pointing towards an attack. It can not be said this is the reason for any leaked credit card information, and investigations continue.
To be on the safe side we urge all customers to check their cards for any fraudulent activity and letting both us and your bank know if you discover any unusual charges.
We realise every word will be scrutinised in any official response from us, as will the timing of our communication. We apologise for any inconvenience or panic caused. Our team are working as fast as humanly possible to get to the bottom of this and we will update you with any further news as soon as we have any.
Please contact us if you have any questions.
—- ——end of message.
NOTE : THIS IS NOT A LEGAL ADVISE. I just want to notify users of such services.
Hello! Thank you for your answer and your offer of 15% discount.
When I wrote the lines, I admit I was a bit upset because of getting no response. However, since I have undertaken professional approaches with Envato provider. I’ll be happy to apply the 15% discount. I also and as mentioned, contact the Studio to share this mishap. Thank you to reassure me in your desire to serve your customers effectively.
Sorry again about my poor english level
Sorry! When a post is flagged for Staff it doesn’t display the thread title. I thought you were talking about a Marketplace author. If you haven’t done so already, Envato Studio has their own contact and support form here – http://studio.envato.com/contact?ticket%5Breason%5D=Customer+Support+Request Thanks!
Very usefull.. Merci.