Posts by barreoblique

39 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Canada
  • Has collected 10+ items on Envato Market
barreoblique says

Salut tout le monde ! Les petits Français sur Envato c’est cool tout ça !

Il n’y a pas qu’en France qu’on parle français. Au Québec également :)

39 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Canada
  • Has collected 10+ items on Envato Market
barreoblique says

Here is the advice I have received from WooThemes. If you have also purchased some plugins for WooCommerce from WooThemes (not ThemesForest), you should check orders placed on your credit card.

Begin message-- Over the past 3 days we have had a handful of reports of fraudulent activities on customer’s credit cards. We take these matters very seriously and immediately investigated each case to try and determine any pattern and the severity of any potential breach.

It must be made clear that we do not store any credit card details on our site, nor does WooCommerce, which makes this investigation that much more difficult to pin point.

Steps we’ve taken:

We contacted Sucuri who have conducted a code & security audit We requested a full review by our host and payment gateway We updated our SSL certificate As a pre-cautionary measure we changed our payment gateway to a completely offsite payment method – being PayPal Express. Sucuri discovered 3 modified files on our server pointing towards an attack. It can not be said this is the reason for any leaked credit card information, and investigations continue.

To be on the safe side we urge all customers to check their cards for any fraudulent activity and letting both us and your bank know if you discover any unusual charges.

We realise every word will be scrutinised in any official response from us, as will the timing of our communication. We apologise for any inconvenience or panic caused. Our team are working as fast as humanly possible to get to the bottom of this and we will update you with any further news as soon as we have any.

Please contact us if you have any questions. -—end of message.

NOTE : THIS IS NOT A LEGAL ADVISE. I just want to notify users of such services.

39 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Canada
  • Has collected 10+ items on Envato Market
barreoblique says

Hello! Thank you for your answer and your offer of 15% discount.

When I wrote the lines, I admit I was a bit upset because of getting no response. However, since I have undertaken professional approaches with Envato provider. I’ll be happy to apply the 15% discount. I also and as mentioned, contact the Studio to share this mishap. Thank you to reassure me in your desire to serve your customers effectively.

Sorry again about my poor english level

Louis

39 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Canada
  • Has collected 10+ items on Envato Market
barreoblique says

Sorry! :) When a post is flagged for Staff it doesn’t display the thread title. I thought you were talking about a Marketplace author. If you haven’t done so already, Envato Studio has their own contact and support form here – http://studio.envato.com/contact?ticket%5Breason%5D=Customer+Support+Request Thanks!

Very usefull.. Merci.

39 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Canada
  • Has collected 10+ items on Envato Market
barreoblique says

If you look a bit at my title.. im talking about Envato Studio …

39 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Canada
  • Has collected 10+ items on Envato Market
barreoblique says

I made a request to customize a wordpress theme. One person does not even respond. The other answer to, but when I explained the work to be done in detail, I have not had other answers. Too bad we can not leave a comment readable for other customers .. I would not lost 5 days waiting for a response that never came… A simple acknowledgment would have sufficed.

I spend more and more money here. But customer service is lacking in the majority of time. I’ll probably try other markets wordpress themes and theme customization.

The proof that I am right, nobody of Envato will respond to this message. This is unfortunate, because there are little treasures here and some developers-artists are concerned about the customer service.

sorry about my poor english.

39 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Canada
  • Has collected 10+ items on Envato Market
barreoblique says

I’m looking for an extension or plugin to send quotations to my customers. I did a search among all extensions, but I found nothing. In addition, I would like to associate a customer to one (or more) products, since my clients are also my suppliers.

A bit more : admin can send quotations to customers who have already registered on the site. A form with link that would link to the item for sale in the backend.

Any suggestions ?

39 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Canada
  • Has collected 10+ items on Envato Market
barreoblique says

http://codecanyon.net/item/wpcc-wordpress-project-cost-calculator-plugin/5648802 http://codecanyon.net/item/woocommerce-request-a-quote/6460218

This is not what im looking for.. but thank you. I need a plugin or another so that the admin can send quotations to customers who have already registered on the site. A form that would link to the item for sale in the backend.

I have already purchased this file “request a quote”. i need similar but for backend :)

but thank you :)

39 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Canada
  • Has collected 10+ items on Envato Market
barreoblique says

I’m looking for an extension or plugin to send quotations to my customers. I did a search among all extensions, but I found nothing. In addition, I would like to associate a customer to one (or more) products, since my clients are also my suppliers.

Any suggestions ?

Thank you to all!!
39 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Canada
  • Has collected 10+ items on Envato Market
barreoblique says

WOW! What a game !!! :D

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