I’d like to jump on the band wagon and add auto update features for my plugins, but my workload seems to be ever increasing by the week. In addition to updates, my support requests are not slowing down and I’m looking to upgrade my systems. I don’t have a lot of time (or desire to be honest) to figure out the Envato API and add this functionality. I’ve done endless searches, but everything returns auto updates for themes.
Does anyone know of any good tutorials (or base downloads) that I can use to get started?
It’s great to know that it’s being taken seriously and to see that our opinions really make a difference. Some of these results I expected, but some really surprised me. I couldn’t believe how many buyers expect a lifetime of support or access to advanced support. My biggest concern with this is the price. As an author, I do my best to resolve any issues with items I’ve purchased because I understand how consuming it can be and really we’re already getting a deal. I create extensions for WooCommerce, and comparatively they are quite the steal. I’ve come to understand that their high prices are mainly for their lengthy support. It doesn’t seem right to be expected to provide the exact same support at 10% the cost.
All that I ask if for a balance between the two as we cannot set our own prices on this marketplace. I do feel that 99% of authors might provide free support, but not all 99% of authors enjoy it. I don’t mind helping others figure something out, but I have a very high volume of them and I still answer each and every one because if I don’t my ratings and thus sales would plummet.
Either way, a system that everyone needs to abide by will be a huge help.
LOVE IT! I have been anticipating this update for a long time. Awesome job!
How is making it public not helpful for anyone?! You can’t tell me when you see a rating on an item you want to purchase, you have never read through the comments to figure out why someone rated it so. There is no point to a rating system if all it is numbers. If I wanted to, I could leave a 1 star rating for every item in my downloads page and enter a ridiculous statement into the “required” comments section like “12345” and there is nothing that author could do. How is that fair to anyone, the author or potential buyers?!
Quite frankly, this is such a ridiculous debate they should just be removed altogether. I will never understand why authors and buyers alike are so afraid of the rating system being more fair. It works everywhere else doesn’t it or do you complain to other online stores too?
As an author I want more freedom. Just because YOU might rate fairly, doesn’t mean everyone does. As a buyer, if someone wants to counter my rating, let them! I will either stand strong by my opinion or admit I am wrong. There is nothing wrong with that.
I love this update! The new page is much easier to understand, more professional and better organized. Definitely much more of a help, I only have one issue: the chart doesn’t seem to load for me. The charts for individual products loads fine, but the one here just calculated endlessly. I am on a public wifi service at the moment, so perhaps it is not fast enough, but it is just a line chart… I don’t think it should need to be so resource heavy.
Congrats! I’m looking forward to mine too Almost there!
How convenient! This information is really helpful in understand my item’s sales how I can help improve. Definitely a step in the right direction
I submitted a new plugin a few days ago and the status says it is still in the queue waiting to be reviewed, but I just found out I need to make an edit. I wish it was possible to edit a file or two in my submission before it is checked out because now in order to make the fix before it is reviewed / launched, I would have to lose 3 days of time in the queue
Are you sure the author of the other item was ‘exclusive’? Perhaps it’s also possible to include a valid license for it, so it’s only free to the user, but someone has paid for the license. I don’t know that I would recommend that though because if you are an exclusive author and the winner does not pay for it themselves, they’ll get the product with no access to future updates or support as it will not be tied to their own account.
I use the Documenter as well. It’s not overly complex but it gets the job done and, in my opinion, with less work. I don’t particular love writing documentations, but it’s a necessary evil so this makes it a little more pleasant
It will setup a menu and content by sections. I think it’s pretty popular so it’s more than likely one you’re familiar with. Doesn’t need to be fancy, just easy to navigate/read.