Posts by bolderelements

231 posts WordPress Addict
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
+6 more
bolderelements
says

Personally I don’t think it matters what Envato does with support. I received a one star rating today simply because I didn’t respond to the customer’s support request within a couple hours. It’s unreasonable, but changing the support rules is not going to change whether or not a person is being unreasonable.

Again, this is really an issue with the rating system and the inability for authors to do anything about it. If you justly give me a lower rating, then fine, but we need more support for customer who are just raging and look past the positives to slam a one star in your face, as though 100% of your product is invaluable.

231 posts WordPress Addict
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
+6 more
bolderelements
says

Awesome, I like what I am reading so far! Just a couple questions:

- Will the API changes be released early enough that we can alter our external support sites ahead of time? I would like the ability to test everything before the changes.

- Response time is a select box of options rather than an open field. Does the number of days we select alter the support price? Why can’t we decide to use 3, 4, or 6 days?

231 posts WordPress Addict
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
+6 more
bolderelements
says

Awesome! Change may not always be fun, but change for the better is worth it. I enjoy having this bit of the community, but sometimes it is aggravating to use. Can’t wait to see all of these changes listed!

231 posts WordPress Addict
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
+6 more
bolderelements
says

That’s odd. Perhaps it’s just a display thing. Have you tried searching for one of the missing products to ensure they are showing up in search results? I ask because it looks like your Featured File in your profile is one of the missing packs from your portfolio, but I can still view the product page just fine. So I think users can still find them, just not via your profile’s portfolio.

231 posts WordPress Addict
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
+6 more
bolderelements
says

I moved on from Firefox ages ago. Unfortunately for them, the browser was unbelievably buggy as Chrome was launching. I’ve never looked back. Funny thing though, I didn’t even realize Envato uses a little Flash until today. Chrome blocked it from running because it wasn’t the most recent version. So I don’t think Firefox is the only one… I don’t think people would care so much about the death of flash if it wasn’t so bothersome sometimes

231 posts WordPress Addict
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
+6 more
bolderelements
says

Awesome, I don’t really use my phone much for buying through Envato but it’s nice to see more of the site is becoming mobile friendly :)

231 posts WordPress Addict
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
+6 more
bolderelements
says

Congrats! Welcome to the club :)

231 posts WordPress Addict
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
+6 more
bolderelements
says

It’s difficult to say without seeing the code, but you probably have a few options. You can edit the template (I’m guessing it’s probably the single.php file in your theme’s directory). You will probably want to edit it through a child theme if you have not done so already. This way you can update in the future without losing those changes.

Then there’s always the possibility of hiding it through CSS. I don’t know what ID or class is on the div, but let’s say it ‘left-sidebar’:

#left-sidebar { display: none; }

Keep in mind you may need to adjust the width of another column depending on how things are structured. My advice would be to use the developer tools in a browser like Chrome. It will allow you to play around with the CSS without making any changes. This way you can figure out what is needed.

231 posts WordPress Addict
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
+6 more
bolderelements
says

Congrats on the great milestone! Enjoy the celebration for as long as you can :)

231 posts WordPress Addict
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
+6 more
bolderelements
says

Are you trying to register the plugin? Did you actually purchase the plugin? Some plugins are included with themes as a way to try them out. If you want automatic updates and support, you will need to purchase a license for the plugin. Then you can use the purchase code and an API key to register it.

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