Posts by bolderelements

194 posts WordPress Addict
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Sells items exclusively on Envato Market
+4 more
bolderelements
says

The Grand Canyon is nice and the largest of its kind. The park is well done and naturally people care more when you say “I saw the Grand Canyon”, but I have been told that Bryce Canyon (a little further north) is more of an amazing sight to behold. Sadly I didn’t reserve enough time during my trip west to see it, but depending on which Highway you take to the Grand Canyon, it might be on your way.

If you like history, science, or museums/landmarks in general, DC is a great place to stop. Plus it’s economically friendly as everything is free to visit (museums & zoo, too)! It’s probably the cleanest city in the country, gorgeous to walk between attractions, even on rainy days as you’ll find guys selling umbrellas on nearly every corner ;)

194 posts WordPress Addict
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Sells items exclusively on Envato Market
+4 more
bolderelements
says

Congratulations!

194 posts WordPress Addict
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Sells items exclusively on Envato Market
+4 more
bolderelements
says

Very cool! Now if there were just more meetups :)

194 posts WordPress Addict
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Sells items exclusively on Envato Market
+4 more
bolderelements
says

An update, even a drastic one, will not appear as a new item. New items are strictly new additions to the marketplace. If the plugin is different enough from your current one, they will generally allow you to submit it separately but recommend that you consider it an upgrade (I’ve had this happen to me before). You’ll just want to be careful that you don’t upset your customers. If you submit it separately and stop providing updates to the older plugin, then they may feel cheated and not want to buy anything in the future from you. Customer appreciation is always something to weigh in too :) Since Envato does not require a subscription for updates as of yet, it’s a bit cheeky IMO to submit everything as new updates and make your customers keep buying “new” plugins. It’s likely they won’t at that point.

194 posts WordPress Addict
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Sells items exclusively on Envato Market
+4 more
bolderelements
says

Thanks for the update! Glad to know somebody’s noticed and is working to fix it :)

194 posts WordPress Addict
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Sells items exclusively on Envato Market
+4 more
bolderelements
says

Ugh, I don’t bother with these types. SPAM is not tolerated through Envato contact forms but it still manages to get through. I just click and delete and I’m done. If I wanted their services I would go out and actively search for a trustworthy, reputable business. Not one that clearly cannot read the description “All messages are recorded and spam is not tolerated.” I mean it’s right above the form! Personally I don’t think you will ever get a legit, trustworthy email through that form because good people know better.

194 posts WordPress Addict
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Sells items exclusively on Envato Market
+4 more
bolderelements
says

I have a question, not sure if it’s been asked already…

What about for items because received within other items they purchased (plugins included with themes)? Are they going to be able to just buy a support package or will they still be required to purchase the plugin, THEN buy a support package?

194 posts WordPress Addict
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Sells items exclusively on Envato Market
+4 more
bolderelements
says

I definitely like the cleaner look. I often avoid support pages for just that reason. The FAQ is long and absurd for some items I have purchased. I stopped updating mine because it was easier to manage on a third party website where I have more control. What about a search added for the individual FAQ? As an example, the theme I use for my website has more than 20 FAQ. Quite frankly I don’t want to read through each and every one looking for the answer to my supposed common problem. It does look overwhelming when the page is soooo long.

I agree with one point from surjithctly above. I know that as of now there is not going to be a built in system for support, but how about some extra functionality to control how people are directed? Since there are multiple ways for customers to offer support I know we are not all the same, but it would be nice to have the option to direct the customer to my website if they have purchased a license code already. Because I don’t love using the comments as they stand now, I like to separate pre-sale questions only to the comments, and then support requests to my website. It’s easier to share bits with my users like code snippets and screenshots when we can upload on my site and not Envato.

And lastly, I noticed when I visit the page of something I have purchased there is now a larger notification at the top directing me where I can download it. What about support? Would you consider adding a link to the support tab up there so it’s a little more direct to the customer?

194 posts WordPress Addict
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Sells items exclusively on Envato Market
+4 more
bolderelements
says


Okay, thanks! I still can’t get the URL the API returns to work in WordPress since the update but I’m hoping their support can shed some light on that. Still awaiting their response though :-(
With the URl that comes back, are the parameters encoded? e.g. ?foo=1& amp ;bar=2 ? does the URL work when pasted in your local browser? what happens when enabling WP_DEBUG and echo’ing the output from wp_remote_get using the new URL? sorry don’t have time here to test the output

Sorry, I want to keep up with this thread but it’s been a busy month.

The URL seems legit, but I never thought to test it in a browser! :facesmack: Thanks for that tip :P

So I directly used the envato old API that I provided before. It successfully returned all the right information for my purchase code, so I copied that URL and pasted it into a browser and I received back ‘Access Denied’. Not quite what I was expecting. I didn’t change anything on my end so what happened!?

194 posts WordPress Addict
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Sells items exclusively on Envato Market
+4 more
bolderelements
says

Okay, thanks! I still can’t get the URL the API returns to work in WordPress since the update but I’m hoping their support can shed some light on that. Still awaiting their response though :-(

by
by
by
by
by
by