This topic has been discussed hundreds of times: nothing will change about it, period.
Well that’s a little negative… I prefer to have hope A marketplace is nothing without its authors so I would like to think they are listening when they say they are. Their rating system may not be THEIR priority right now (although I hope I am wrong) but it certainly is outdated for this type of thing. Our content always changes, so there needs to be some sort of expiration. When a physical product gets a do-over, it gets a brand new listing page in its marketplaces…
I would just be happy with a requirement like other marketplaces have. They will not even consider your dispute / bad review unless you have tried to settle with the author first. I think that’s fair. As envato said just recently, everyone makes mistakes (but not enough people read the blog):http://marketblog.envato.com/tips/when-wordpress-plugin-updates-go-wrong/ (Maybe they should link to this post above the support or rating forms…)
I don’t sell on GraphicRiver myself, but I have heard from others that non-exclusivity is most profitable if you sell on other marketplaces. If it’s only your own website and you do not do a lot in sales now, you may earn more being an exclusive author and linking your website images to their GraphicRiver page. Plus it’s also nice having someone else process payments, setup the terms and conditions, and that other business stuff
Very cool, thanks! Can’t wait to see it placed in more pages
Good luck everyone! I hope this month is better than April was
I agree, it’s an annoyance for authors to maintain two locations. Funny thing is it only seems to be checked once. Admittedly I have done hardly any updating of the documentation. It’s a dry enough thing already, but when users tell me they didn’t know I had a documentation, why would I want to keep it up. Many users have told me it’s their first reaction to visit the support site because looking up their answer in the FAQ is quicker than reading through the instructions.I would include an FAQ in the documentation, but it would never be up to date enough because it’s too much to continuously update the plugin files. An online website is much easier.
Unfortunately the Envato reviewers do not generally make a lot of comments as to why an item is rejected. The best resource available is the Authors handbook, which goes through common reasons to be rejected as well as guidelines they like to see items following.https://help.market.envato.com/hc/en-us/sections/200617040-CodeCanyon-Author-Handbook
It does say that in the description, but I think it’s only to describe the difference between a soft and hard reject. Their policy says it is okay to resubmit it but after extensive changes are made:https://help.market.envato.com/hc/en-us/articles/204067134-Rejected-Items#resubhr
Congrats It’s nice to be able to let out a sign of relief, no?
Welcome! I have been on both sides of the marketplace a while and overall it has been a great experience. Good luck
Generally it’s a good idea to notify them, but it all comes down to you unfortunately. Envato is a marketplace, whereas you are the owner of the intellectual property. So only you can file a DMCA against the other.https://help.market.envato.com/hc/en-us/articles/202500514-Envato-Market-Content-Policy