Posts by cassonmedia

2 posts
  • Has been part of the Envato Community for over 3 years
  • Has collected 10+ items on Envato Market
cassonmedia says

Well, on the theme page it says I should go to “http://support.themegoods.com/” for support, which doesn’t work atm. It referred me back to here, hence my reason for posting here. I have contacted the developer via his profile as well.

2 posts
  • Has been part of the Envato Community for over 3 years
  • Has collected 10+ items on Envato Market
cassonmedia says

Hi, I am having issues with a theme I purchased for a client.

The theme is “Crius Responsive Photography Creative Portfolio”. Website in question: www.jacquelineprior.co.za

1. Galleries – when adding images, the uploader doesn’t open in a ‘popup’ like usual in WordPress. It opens in a page so there is no way to get back to the last page after uploading images (left Dashboard nav is missing).

http://creativeaddict.co.za/images/gallery-upload.jpg

2. If you want to upload existing photo’s from Media into the gallery, there is no insert button… you need to upload new photo’s every time.

http://creativeaddict.co.za/images/no-insert.jpg

3. Slideshows work on Pages, but not posts… I am trying to get a slideshow to work on a post. It pulls the featured image, but if I delete it and change to slideshow, it uses the default background image with no slideshow (and yes, we have put multiple images in the slideshow under Gallery).

http://creativeaddict.co.za/images/post-slideshow.jpg http://creativeaddict.co.za/images/only-featured-image.jpg

Please can someone assist us urgently, or give us a refund for the theme so we can purchase something else. Your support page doesn’t work and there is no way to get in touch with the developer.

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