Posts by charlie4282

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charlie4282 says

If it is not in your downloads page then could you have purchased it form a different account? Your best bet is probably to email support@envato.com and am sure they will help you out.

3806 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 500+ items on Envato Market
  • Nominated Community Superstar of the month
  • Sells items exclusively on Envato Market
+1 more
charlie4282 says

The example you posted above nelly.com is a professionals store so I would image they have their photos taken for the purpose.

Link to a TF file like what you mean specifically and someone might be able to be more specific. Alternatively you could ask the author

3806 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 500+ items on Envato Market
  • Nominated Community Superstar of the month
  • Sells items exclusively on Envato Market
+1 more
charlie4282 says

32 validation issues – mostly easy fix

Footer needs work

there is a lot of white space in magna, auto, Incididunt – the padding, spacing and structure needs attention here

contact, about etc all dead links?

3806 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 500+ items on Envato Market
  • Nominated Community Superstar of the month
  • Sells items exclusively on Envato Market
+1 more
charlie4282 says

In theory then (make sure you have the right file downloaded from here (when you click download, then select ‘installable WordPress files only’) or you will end up with the ‘missing stylesheet’ error), go to appearance >> themes >> upload and follow the steps.

Good luck

3806 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 500+ items on Envato Market
  • Nominated Community Superstar of the month
  • Sells items exclusively on Envato Market
+1 more
charlie4282 says

Do you have WP installed on your domain?

3806 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 500+ items on Envato Market
  • Nominated Community Superstar of the month
  • Sells items exclusively on Envato Market
+1 more
charlie4282 says

Completely agree with Tom and Iman that this may cause potential confusion.

Aside from the possibility for people to think it is a requirement [definitely the main potential issue], looking at the process for those novice buyers I wonder what % will know all of their admin, FTP etc details that are requested?

Could this add to the confusion?

3806 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 500+ items on Envato Market
  • Nominated Community Superstar of the month
  • Sells items exclusively on Envato Market
+1 more
charlie4282 says

You need to email support@envato.com

3806 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 500+ items on Envato Market
  • Nominated Community Superstar of the month
  • Sells items exclusively on Envato Market
+1 more
charlie4282 says

If it is different then potentially but would need to go in one at a time and also be noticeably different in features or design. Good luck

3806 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 500+ items on Envato Market
  • Nominated Community Superstar of the month
  • Sells items exclusively on Envato Market
+1 more
charlie4282 says

Try installing it via FTP – that error message is usually a hosting glitch and can be overcome using this method.

3806 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 500+ items on Envato Market
  • Nominated Community Superstar of the month
  • Sells items exclusively on Envato Market
+1 more
charlie4282 says

You need to login with the account which purchased the file and then download and check the documentation for the theme that will cover this.

Anything beyond this you can ask the author of the file, but again it will need to be using the buyer account so they can verify your purchase

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