Support asked you to go to the community for help? Do I understand this correctly?
That should definitely not happen. I’ve had good support replies, and I’ve had replies were my mails clearly weren’t read. But this is definitely a support issue not something the community can help you in any way.
Post another ticket. Be very clear about what this is about. Then tweet the ticket ID to Envato’s support channel on twitter. That usually gets attention.
I find this quite a serious issue. I would be surprised if you didn’t get a serious response when chasing this.
That is strange!
I would get in touch with support and explain. Nothing else would yield any solution.
It should not happen. Hard rejections are 1 thing, but if the same item is already accepted that is a mistake.
I’m sure this can be solved.
I have some light grey backgrounds I’ve prepared for some documents. My printer does not print these. It just comes out as white, as if these did not exist.
I assume this is simply because my printer cannot print such slight differences between different shades of a colour. Which is okay. However:
How can I find out if that’s the real reason, and what types of shades it can print?
And secondly: I assume that professional printers or higher range printers would be able to print light shades of grey like for example #f6f6f6?
My printer is fairly basic, it’s an Epson XP-322, so I am not surprised it’s having trouble I just want to make sure that most of my customers can actually print the stuff I design
I see, my apologies. I’ve now looked at the full log on your profile page. I agree with Ycz:
1) the S in the elephant is not really visible in smaller sizes. Put a little more emphasis on it, make it a little bigger maybe
2) I don’t think the placement of the main company name and tagline is favourable. Play around with different Positions, underneath the elephant for example
3) font choice: I think the word “concepts” is too thin. Again rearrange the words and then font weights and sizes so they balance out. Also remember they need to be visible in small sizes.
This could have probably been avoided easily if you had stated in the “message to the reviewer” when you submitted that this is an exact copy of an already accepted item.
What happened here is that you got a different reviewer, he did not know about your first item, and he did not like this one.
This is inconsistent, but it can happen.
They should contact support with this and point out that this item has already been accepted, therefore your new item should also be accepted.
no you can’t.
Just change a Letter and it’ll be okay. So instead of Metallica just call it Mitallica
P.S.: one thing I forgot:
Also take a look at the colours: yours are a little flimsy. The gray is weak and the yellow very bright. It makes your logo appear a lot weaker.
I have now let this sit for a couple of hours and took another look.
Small tweaks: I even doubt the spacing of the horizontal strokes so they are all exactly the same. I made the width of the strokes the exact same width as the circle surrounding. And then make sure that everything aligns perfectly.
I also made the main company name slightly thicker.
Usually I would have a number of different iterations of the same logo and look at it again always with pauses of at least a couple of hours to have some “fresh eyes”. Then make small changes to each of the iterations depending on the first impression I get with those fresh eyes.
And remember we are still only really working on a draft idea, not really a finished product yet.
I also made a comparison between your original and the one I’ve created now. Which books more like a logo, which is more balanced and which has better rhythm?http://www.lemon-digital.com/temp/global-bee2.jpg http://www.lemon-digital.com/temp/bee-comparison.jpg
Okay, I’m always up for a challenge
Let’s get one thing right: I’m not a Guru designer by any means. I’m not a great logo designer, I’m a sub par party flyer designer – I just don’t have that in me
However to produce decent artwork you do not need to be a fantastic designer. Just concentrate on the basics. Get the balance right, get the hierachy right, understand the basic principles of what makes a decent logo, or a decent flyer.
So start with this: let’s make the global B icon more “iconic”. More abstract, less lines, less curves, simpler.
Also make the line thickness more balanced so it gets nice, tight feel.
Let’s then get the hierachy right. The sizes of the icon and the text. The sizes of the main company name and the tagline.
The positioning of text and icon. Balance it out so it makes sense and “feels right”. Or if you don’t have the feel for it, look at successful logos and look at the balance they have. You can use their “grid” is a sample for your logo.
Then use a beautiful font which goes with the type of company you want to present: in this case I feel that rounded sans serif would probably make most sense because it’s warm, organic, natural.
Stick all of that together and you get a work that is at least technically correct. Now whether this would get accepted or whether it’s a fantastic logo, I doubt it. But at least get the basics right.
This took me exactly 22 minutes to produce from scratch. Meaning I didn’t put a lot of thought into it, nor did I put a lot of polish into it. I just took the basics like Lego pieces and stuck them together.
Now let this sit for a couple of days, polish it a couple of times, create a few variations. Then you will start honing into what may be a nice logo.
Again, I’m by no means a logo Guru, nor would I put the below as an example of great logo design. Just look at it as a very quick cheat sheet on how to get the basics for your logo on paper quickly. Then start building from there.
Now hold this against your original and compare.
Let me know what you think, happy to hear input from anyone.http://www.lemon-digital.com/temp/global-bee.jpg