Can you please answer me this though: Why are Envato so hellbent on making these changes? Why are you not listening to the majority of authors about it? It is pretty clear that our biggest problem is that you are monetizing the wrong thing (our time), instead of the correct one (access to updates). “Support packages” are a terrible idea, it should be paid “access to updates”.
I think it is because, by offering your own support through your own channels, without any play from envato, you can retain your customer base. Which, if you leave envato tomorrow, will leave with you, at least a number. They obviously don’t want that. I mean they don’t care if you leave, but they don’t want your customers leaving with you. They can stop that by happening, if they become the ‘middleman’ But… I maybe wrong.
aligatorstudio saidIt’s not always about sales We never had a featured item once, and some authors had couple.
fuelthemes said??? ... 80 sales in 6 days is nothing … well, give it to me then, if it’s nothing to you
Agreed. I tried to make my last theme as unique as possible, I guess I am trying for nothing.
@fuelthemes I really like your latest theme! Most items that are featured are slightly old, so I guess you still have a chance with your new theme, just got to wait a couple of months.
Anything is possible. There is no fixed scale the reviewer judges by. One reviewer might think your file is almost there, while the other may find it is no where near. Just a hard pill to swallow. Why not post a link to your demo?
is this going to be psd or html?
Helvetica Neue 93 Ext Black (Oblique)
On average you have to wait 3 days for support. For the price you pay for a product, support is not included in it neither is it guaranteed. Authors put hours, weeks and months of work, so the cost of 1 purchase of a theme does not entitle you to round the clock support.Anyways. This is not an author forum this is a community forum. The author will provide support on his own accord if he is willing to provide support. If you genuinely believe the theme is broken contact envato support directly, not through these forums. https://help.market.envato.com/
I cant see your item on your profile. Your last item was approved on 10 sept 14
No sales all day !!! and item is in popular items too :/