Posts by collis

Hey EssentialFA, sorry about the problem, there seems to be an issue with IE8 – is that the browser you are using? It seems to have cropped up late Friday afternoon and is a strange jQuery/Flash bug. I’ve had a dev take a look, but I think we need Stu our specialist jQuery/front end dev.

We should have it fixed first thing Monday morning, though I’ll keep working on it in the meantime!

hey guys, TPN just alerted me to the problem, looks like my ie8 is having the same problem!

I’m guessing a weird fringe-case HTML bug has crept in with some minor code change we made yesterday. I’ll see if we can get a dev to fix it, but it might need our specialist front-end super dev Stu, in which case we might not have a fix until Monday morning.

Anyhow we’re on it! Sorry about the inconvenience, and thanks TPN for letting me know!

Glad this is being brought to light as I only just recently started using referrals and am confused about the compensation details. So when the system is working, how much, if any, should I get for each of the following?

1. A user clicks my referral link
2. A user signs up
3. A user signs up and downloads the free file of the month (I frequently tell others about these)
4. A user signs up and buys a file immediately
5. A user signs up and buys few files over the course of a month

Sorry about the barrage of questions, I’m just trying to figure out how it all works! Any help you can offer will be greatly appreciated.

Thanks, Josh Johnson

Hey Josh,

The referral program is all working again (as of the 18th of January) and you can get full details here: http://codecanyon.net/wiki/referral/referral-program/

But basically when a person clicks your referral link we put a cookie on their machine which lasts for 3 months. If they sign up within that time they are linked to your account and when/if they make a deposit or purchase you get 30% of that amount. There are a few more details so you should have a read of the program documentation!

are referrals still recorded on old themeforest links (before the items were moved to codecanyon)? eg:http://themeforest.net/item/newsletter-system/52667 (it redirects to codecanyon, but if we have the ?ref= link on the end will that still record as a referral?)

OK I ’ve confirmed that in fact this is now the case, so we’ll track those clickthroughs. It wasn’t happening, so I’m really glad you asked dtbaker!

are referrals still recorded on old themeforest links (before the items were moved to codecanyon)? eg: http://themeforest.net/item/newsletter-system/52667 (it redirects to codecanyon, but if we have the ?ref= link on the end will that still record as a referral?)

Hey dtbaker, I’m not 100% sure, am looking into it with the devs.

collis, why is under your Social Profiles the Creattica profile of MSFX ? type fault?... just curious

he’s secretly in love with me lol

oh weird … yes apparently I am hehe I must have been testing something and forgotten

Collis, is this why the click throughs have dropped so sharply as well or is that something else?

That must be something else, we continued to record clickthroughs the whole period, it was the signup records that suffered.

Basically some of those ?ref= MSFX links you have out there were not working between Dec 12th to Jan 18th. They gave some authors extra cash to compensate for any missed referrals during that time. And they did it in a nice way, so you probably have more cash now than you would have if referrals were going normally thanks Envato for being honest

Yep that’s right

MSFX , let me know if there’s anything I can help clarify though

Alright Collis let’s see how the new ‘buy now’ feature plays out over time. It was introduced in a month which is slower than other months so we can’t speculate too much on the fluctuations. But give or take a few months and we’ll see what kind of impact this new feauture has on the marketplace, hopefully for the better!

Thanks DS, and do keep us posted if you feel earnings are still sliding, I keep an eye on top author earnings, but not nearly as well as the authors themselves!

In the meantime I’ve put into production some changes to the item page I think you’ll be very happy with Should roll out in the next couple of weeks!!

Hey guys!

I’m always interested reading through these threads to hear everyone’s opinions and input. We certainly never want author’s to have a dip in sales, or to drive away customers. But we’re very confident that overall this change will be for the benefit of the marketplaces.

For now I think some time is needed to let it all settle in. We’ve got more features for Buy Now planned for next year, this is the first of four phases that we are introducing, and of course like all our plans they are meant to profit authors, buyers and envato together.

In relation to @Freeloadthis, I don’t want to totally give away our plans, but I will say that many of the highest traffic referrers to the marketplaces are from sites with free files – e.g. Brusheezy, qvectors and so on. I think people often browse free stuff and then think “hmmm, I can’t find what I need, I’ll try GraphicRiver”. So we aim to help that process along

We certainly do plan to be the leader in digital marketplaces, and we take a very long term view of how to get there. Authors are our most pivotal component, which is why the team always stops in to read over what’s happening on the forums, make sure we know how authors are doing and how they are feeling about changes we make.

It doesn’t always mean we get to do what the forums ask for – though sometimes that would make life easier But it certainly is a key part of our thought process in making choices.

For now, the Buy Now system will stay as it is, we’ll wait until the first few months of 2010 to assess the next step. We’ll be rolling out some UI upgrades over Dec and again in late Jan. We’ll also be introducing a shopping cart in February (if things go to plan).

Please feel free to continue the discussion, and of course I’ll be back to check in again!

In the meantime I have to go prepare the newsletter as I’m running late today – eek