Personally I use the item comments for quick answers, for larger topics I have a private ticketing system that leverages the API for user/purchase authorization. Its the best way to do it IMO.
Read every post and I can’t agree more, with all the points in the 6+ years I’ve been on the marketplaces this is making me seriously uneasy as a full time author. If you’re going to be a “Platform” be a platform and follow the same structure as all the other big players, if you’re going to be “Commission based” like you have been from the start be clear and state it.
“Our vision for Envato Market is to empower and celebrate authors as a community of entrepreneurs, not to shrink their role in the transaction.”
That quote cracks me up, really you don’t want to “shrink” our role, c’mon.
I personally would rather Envato be a true “Platform” and just take a fee for each sale based on the same percentages from the commission base. Waiting a month between payments is ridiculous especially for us full time authors, instantaneous payments would be a dream come true.
In short Envato state what you actually are and stop giving us a song and dance.
The post should be re-titled to something like “Purchasing on the Envato Markets, a buyers perspective”, the way its titled now is completely misleading.
Yup big ol’ +1, the post is a joke.
Remove ad campaigns as part of the Elite program, reduce the ad spend by 50% provide that as a cash bonus to Elites – they can then decide to either invest in their own campaigns / ads or pocket the money. Everyone is a winner. I’ve suggested this for about 2 yrs now as the ad campaigns do not work, it’s just a waste.
Huge +1, the ad campaigns are worthless…
Thanks for the heads up, changes won’t affect my themes stoked on that!
Primary is IE6
Some of the reasoning’s buyers put are just way outta whack, 99% of them are due to operator error so they immediately blame the product or the process. I wish there was a better way to weed out those types of ratings or be able to contact the buyer directly and work the problem out and have the rating changed — only about 50% of the time I would have been working with them on my support site and can match up the usernames and work on it from there which always ends up in a them changing it to a 5 star.
That looks like every other theme on Themeforest, but maybe look at Bridge or Brooklyn in the Popular Items list.http://themeforest.net/popular_item/by_category?category=wordpress