Posts by contrastblack

2633 posts Community Team
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contrastblack Envato team says

Hey there,

I’ve found your related tickets and notified support, to look into the matter as soon as possible. Someone will get back to you shortly. The lock was automatic, and something Support can assist with.

Thank you for your patience, and sorry for any inconvenience this might have caused.

2633 posts Community Team
  • Member of the Envato Team
  • Helped several times protecting Envato Market against copyright violations
  • Contributed a tutorial on Tuts+
  • Attended one of our Meetups around the world
+17 more
contrastblack Envato team says

Hey Miroslav,

Please keep in mind that calling out Authors via the forums is not permitted. Please see our Community Guidelines for more details.

As tansh recommended, you should submit your report via a support ticket at http://support.envato.com

Thanks!

Thread is now Locked.

2633 posts Community Team
  • Member of the Envato Team
  • Helped several times protecting Envato Market against copyright violations
  • Contributed a tutorial on Tuts+
  • Attended one of our Meetups around the world
+17 more
contrastblack Envato team says

Think I just saw a sale! Yes, right there, that one! :D

Resolved – thread is now locked.

2633 posts Community Team
  • Member of the Envato Team
  • Helped several times protecting Envato Market against copyright violations
  • Contributed a tutorial on Tuts+
  • Attended one of our Meetups around the world
+17 more
contrastblack Envato team says

Nope, nope, more nope! :D

L.E: just kidding. Support has been notified.
L.E.2: Devs looking into it.

2633 posts Community Team
  • Member of the Envato Team
  • Helped several times protecting Envato Market against copyright violations
  • Contributed a tutorial on Tuts+
  • Attended one of our Meetups around the world
+17 more
contrastblack Envato team says

Hey crozer,

If you could be so kind as to open a ticket and provide all the necessary details (such as account name for instance and what you wrote here), Support will investigate and respond to you through it.

Thanks.

2633 posts Community Team
  • Member of the Envato Team
  • Helped several times protecting Envato Market against copyright violations
  • Contributed a tutorial on Tuts+
  • Attended one of our Meetups around the world
+17 more
contrastblack Envato team says

Hey joomgeek,

You might want to try the contact form located on the right lower side of the page arrowthemes suggested. That should help you get in touch with the author and they can further assist with the login situation.

Thanks.

2633 posts Community Team
  • Member of the Envato Team
  • Helped several times protecting Envato Market against copyright violations
  • Contributed a tutorial on Tuts+
  • Attended one of our Meetups around the world
+17 more
contrastblack Envato team says

Hey there,

As per licensing information found here on what constitutes an end-product, and based on the description you provided, you would require a regular license. The site is in this case your “end product”, not the service you are selling. If you have any further questions, or require more in-depth information, please contact Support and someone will be sure to assist as soon as possible.

Thanks!

2633 posts Community Team
  • Member of the Envato Team
  • Helped several times protecting Envato Market against copyright violations
  • Contributed a tutorial on Tuts+
  • Attended one of our Meetups around the world
+17 more
contrastblack Envato team says

Hi EcomExtensionStore,

Please note that Self-Promotion is not currently permitted via the Forum as per Community Guidelines.

This thread is now Locked.

2633 posts Community Team
  • Member of the Envato Team
  • Helped several times protecting Envato Market against copyright violations
  • Contributed a tutorial on Tuts+
  • Attended one of our Meetups around the world
+17 more
contrastblack Envato team says

Hi Chip!

Welcome to Envato Market, and more importantly, congratulations on getting your first second item approved! As many Authors can confirm, getting through Review is not an easy thing to achieve, which also vouches for the quality of files that are approved.

Please take a moment to familiarize yourself with our Community Guidelines

Linking to your item via the Forums is considered Self-Promotion and not permitted. This section is used for rejected items, in order to get input from the community on what can be improved, but not so much for already approved items.

Thank you for your understanding.

Thread is now Locked

2633 posts Community Team
  • Member of the Envato Team
  • Helped several times protecting Envato Market against copyright violations
  • Contributed a tutorial on Tuts+
  • Attended one of our Meetups around the world
+17 more
contrastblack Envato team says

Hi iaoai,

Please note that if the author is not an Exclusive Author, it is perfectly ok to have the same item being sold in different places. You can see if the author is Exclusive by looking for the “checkmark” badge under the avatar.

That being said, please take a moment to check out the Community Guidelines and keep in mind that calling out other authors is not permitted via the forums.

If you come across an instance where the author is Exclusive, but still sells the same items in multiple places – this should be reported to Support

Thanks!

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