I’ve found your related tickets and notified support, to look into the matter as soon as possible. Someone will get back to you shortly. The lock was automatic, and something Support can assist with.
Thank you for your patience, and sorry for any inconvenience this might have caused.
As per licensing information found here on what constitutes an end-product, and based on the description you provided, you would require a regular license. The site is in this case your “end product”, not the service you are selling. If you have any further questions, or require more in-depth information, please contact Support and someone will be sure to assist as soon as possible.
Welcome to Envato Market, and more importantly, congratulations on getting your
first second item approved! As many Authors can confirm, getting through Review is not an easy thing to achieve, which also vouches for the quality of files that are approved.
Please take a moment to familiarize yourself with our Community Guidelines
Linking to your item via the Forums is considered Self-Promotion and not permitted. This section is used for rejected items, in order to get input from the community on what can be improved, but not so much for already approved items.
Thank you for your understanding.
Thread is now Locked
Please note that if the author is not an Exclusive Author, it is perfectly ok to have the same item being sold in different places. You can see if the author is Exclusive by looking for the “checkmark” badge under the avatar.
That being said, please take a moment to check out the Community Guidelines and keep in mind that calling out other authors is not permitted via the forums.
If you come across an instance where the author is Exclusive, but still sells the same items in multiple places – this should be reported to Support