Posts by contrastblack

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contrastblack Staff says

Hi,

Please note that this is a public forum, and your questions can only find a reply from the respective item’s author.

Please be so kind as to post this message via the appropriate channel (to which I see you’ve previously posted regarding your ‘missing stylesheet’ issue. Happy to hear you’ve resolved that one btw :) )

Thanks!

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contrastblack Staff says

Hi Echo2099,

Please try clearing your cache and restarting your internet router (if available). The source is functional, and this is most likely related to your connection and/or device. Also, if you happen to have a smartphone with a 3G connection, or any other available internet connection, it might be worth attempting to initiate the download from that device to confirm if it’s your ISP.

If everything else fails, please drop us a line via http://support.envato.com and someone should be able to assist with further instructions.

Thanks!

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contrastblack Staff says

Thanks you very much for your answer. Therefore, if I understand you well, I should ask the author of the template “Mantra” for those informations ?

You should firstly contact Support as Charlie suggested, given the fact that you are not purchasing the item directly from the user, but through this Marketplace. Support will best know what to advise you in this case, or be able to assign the ticket to the appropriate staff.

Thanks!

2493 posts Community Officer
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contrastblack Staff says

Hey altair366,

Could you be so kind as to provide the ticket ID you have open with Support?

Here’s a quick explanation:

You mention a series, where you have multiple gameplay videos being displayed and the template will serve as an intro. You only need a single regular license if the template is used identically throughout. Purchasing a regular license only allows you to modify the files once. Multiple edits, and respectively multiple different end-products result in a need for an additional license, for each consequently altered end-product.

You can read more about that here.

I hope this manages to answer your questions, but if not, that ticket ID might come in handy for any additional questions. Thanks! :)

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contrastblack Staff says

Hi there!

Please use http://translate.google.com in the future. Seems to have worked this time around:


Greetings to all and foremost apologize for putting a post in Spanish.

I am looking for a designer who can help me with a simple job, creating a personal GUI for a game called league of legends.

In twitch.tv several players have their “GUI” Strems and custom to give a special touch to your transmission.

I am looking for a designer who can help me create a.

In advance thank you very much for your attention.

Moved to > Item Requests

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contrastblack Staff says

Hey guys, just bumping this so that we can get a bit more community input on this. Could everyone that would like to submit to such a category (and already maybe has models that can only be submitted to it) post here?

Thanks!

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contrastblack Staff says

Hey there,

A regular license is ok for your usage scenario :)

Also be sure to check the dedicated category on GraphicRiver for some more high quality stuff!

Cheers.

2493 posts Community Officer
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contrastblack Staff says

It is highly recommended that you do not use a download manager / accelerator. Such software usually splits the file in multiple requests and this can result in 50 “perceived” downloads (perceived by the server) in a single attempt depending on the settings and program you use. :)

Otherwise, if you still encounter any issues, the process remains the same: write to us via http://support.envato.com and someone will assist as soon as possible.

Thanks!

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contrastblack Staff says

Be sure to check your spam folder for any communication about this, if you still can’t find it, please do open a ticket via http://support.envato.com providing your username, together with your enquiry, as the others have suggested.

Thanks.

2493 posts Community Officer
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contrastblack Staff says

Locked > This issue has been addressed here . Please see Staff response within that thread. Thanks!

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