Posts by contrastblack

2683 posts Community Team
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contrastblack Envato team says

If you are not going for this dialog, the rant will never end,

To be fair, this is and will always be the absolute truth, no matter which approach you take, Creattive.

See, the fun thing about having an opinion is that it makes perfect sense to the one writing/having it, but it can mean a completely different thing to everyone else reading it, which is what you’ve kindly shown through your post above. This is what I was talking about in terms of perception.

Of course, one could go about and interpret and think about every possible single meaning behind the hidden riddles embroidered into a dialogue, however, as I’m sure you know based on the principles of animation, time is finite :) Yes, we do invest more time at our own expense sometimes, such as this thread where I’m responding to you, because you bring very valid points to the table, and some which I personally don’t agree with, yet feel compelled to give a counter-argument to, at 3 a.m on a Saturday. Unfortunately, the day holds too few hours, the week too few days, the millennium but a thousand years. Proportionality does not allow equal amounts of invested time into every aspect, and sadly, life is linear.

The conclusion I’m getting at is – everyone has a point to make, but then again, you (and the others) have more time (summed up) to invest in thinking about what you perceive as having went wrong, and even more time invested in pointing that out. This investment results in more stuff we are reading through and some of it, unfortunately, isn’t as pretty as the current example. Sure, I’ll go from the presumption that all of it is constructive and relevant to the entire community, although you do know that’s not always the case. As previously stated, we are humans too, unfortunately. What bothers one so easily that it can lead to reading so much into a decision to lock a thread, is the very same element that affects us, when that is the sole “label” being added to all our work. Only difference is, you don’t ever see a thread by a staff member to complaining, about pretty much anything in return :)

Please be more mindful of how easily it is to read into and misinterpret other’s actions, before judging that they’re wrong or not thought through. If you truly believe that’s the case, being civil (as you are), is the way to go about pointing that out. Listening works best when the person having something to say is not shouting at your face from whisper distance. 10.000 whispers sound louder than one can imagine, let alone 10.000 screams. You get my analogy.

On that note, thanks again for taking the time to clarify what you meant, and I’m sorry if I left the impression that I was trying to discredit your entire reply based on your first paragraph. That was not my intention. My intention was to point out the fact that it was a funny coincidence, which often times happens even with staff replies, – but I agree, it was a bad context to add to. :)

Have a wonderful weekend!

2683 posts Community Team
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contrastblack Envato team says

Hey Paul,

Thanks so much for taking the time to clarify some of these aspects. I feel a lot of what you said has been, I guess, haunting me for quite a while now. It is quite interesting to notice that although you invested so much time to properly explain everything that covers 90-95% of the possible scenarios, the first post is one that points out “that other thing”, while mentioning not having read all of it. Unfortunately, this also tends to happen with many threads where a staff reply has been posted (one that actually DOES answer the question, which is what we aim for).

Not that I don’t agree with you, Creattive in terms of that being an actual perception thing. Again, we are talking about perception, generalizing, and unfortunately, neither one of those represents what’s actually going down. Also, reading the whole thing (which is something that we actually do, no matter how long a thread is), does help better understand why a certain decision was taken.

“Some threads”, in the context of several hundred posts per day, can happen. We are human after all, and all jokes aside, we do want to help everyone, even if we don’t fully agree/understand a particular question. If your scenario occurs, it’s not because we want to have a last word, but rather, as we’ve also pointed out previously, because there is no other answer than the one that was provided. It’s not a last word thing as you see it, it’s the only answer that can be posted on that specific matter, at that time. Opening another thread calling us whatever won’t change that reply, nor will it make us feel any better about not being able to provide further details.

Please don’t take this the wrong way, I totally see where you’re coming from, but I’m also keen on pointing out the fact that those cases do not warrant a certain naming convention, blanket applied to people whose actual activity revolves around much more than that. Case at hand, I feel your work as a VH author is astonishing to say the least, and I don’t feel it would be fair to call you “moderately skilled” based on the one off rejection reasons you’ve had here and there over the years, now would it? That just feels inappropriate, considering you are in fact talented and very skilled at what you do, irrespective of minor bumps throughout the process.

Hope this makes sense, and thank you both for your support and feedback! As I said, it may not always sound like I appreciate it, but I really do.

2683 posts Community Team
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contrastblack Envato team says

I have not been able to locate a WordPress theme with the item name. Please make sure that you have purchased a compatible file with your platform. If now, it would be best to contact support via http://support.envato.com

Thanks!

2683 posts Community Team
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contrastblack Envato team says

Hey MXLink,

Don’t be sad :) From what I see, someone just got back to you on that ticket you’re speaking of… Be sure to check your spam folder if you haven’t received the reply, and please let me know if that’s the case.

Thanks!

2683 posts Community Team
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contrastblack Envato team says

Hey again,

So just to clarify – a hard rejection stands for an item that is far below acceptable quality standards. I understand that this may be a hard pill to swallow after spending so much time working on something, only to be told it’s just not up to par, but as most authors, from newcomers to vets can tell you, this happens to everyone, eventually. It just gets better through experience and understanding what those quality standards are.

Furthermore, you most likely would not be getting any feedback aside from the message you’re referring to, if your item falls into the above category. The reason for this was stated in my previous message, namely: the amount of submissions render this option impossible. You are always welcome and invited to ask for input from fellow community members via the Item Discussion section of the forums, and as you can see here, the community is a very active one, and actually quite helpful and welcoming.

Now, stop being so worried about not melting the ice, while playing with fireballs. You have a team, you have the skills, go through the process and get it over with. Presume it will be rejected, and let yourself be surprised. Or the other way around… but the point I’m getting at is: fear is static, stagnating any progress. Remove it from the equation and at least you can reach a conclusion :)

Best of luck.

2683 posts Community Team
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contrastblack Envato team says



5 pages to talk about changing a word?

I know, right?! Not sure if troll or… :D

Anyway, at the end of the day Approval process means your item will be approved, and since that is not a guarantee, beside the fact that it sounds … really awkward, I’m pretty sure, it will never change.

Review Process states exactly what happens, you get checked, if it’s all good, it gets approved, if not, well, c’est la vie!

NO! Sorry you guys never got what I was trying to say! I’m not literally saying change the word. I’m just saying that the review process is not what it’s supposed to be. The “possibility” of getting a real review is the sole privilege of those who are Soft Rejected (which in Envato parlance is almost accepted as I haven’t heard 1 item which went from being soft rejected to hard rejected. Have you?). I would love it if Envato reviewers could also give reviews of hard rejected items so that authors know where they actually stand. And when I say review for god sake I don’t say “hold my hand and teach me XYZ”. :P

You guys are good at interpreting my statements to mean one extreme or the other :D

Thank you for clarifying!

As you’re referring to something specific now, I can also answer in a short way :)

The amount of items that are submitted on a daily basis, do not allow for in-depth feedback to be offered in each case. That is also the reason why feedback is only offered on soft-rejected items.

A hard rejection means there is quite a lot of room for improvement, and requires far more personal investment in improving the item. If that’s there, reviewers, as most authors can confirm, really do go above and beyond to offer their feedback and the pointers you are referring to.

Hope this makes sense.

L.E: thanks chilly_orange! :D

2683 posts Community Team
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contrastblack Envato team says

Hey there,

I’ve found your related tickets and notified support, to look into the matter as soon as possible. Someone will get back to you shortly. The lock was automatic, and something Support can assist with.

Thank you for your patience, and sorry for any inconvenience this might have caused.

2683 posts Community Team
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contrastblack Envato team says

Hey Miroslav,

Please keep in mind that calling out Authors via the forums is not permitted. Please see our Community Guidelines for more details.

As tansh recommended, you should submit your report via a support ticket at http://support.envato.com

Thanks!

Thread is now Locked.

2683 posts Community Team
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contrastblack Envato team says

Think I just saw a sale! Yes, right there, that one! :D

Resolved – thread is now locked.

2683 posts Community Team
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contrastblack Envato team says

Nope, nope, more nope! :D

L.E: just kidding. Support has been notified.
L.E.2: Devs looking into it.

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