KingDog saidSorry, I forgot to add this
Thanks for the feedback David. You make some valid points. We didn’t include the event location on purpose until you receive the RSPV, but listing the general location is a good suggestion. I forget how big LA is
People make schedules. As I registered on the 2nd, I put in my calendar to go to this event this Friday. Now, you are stating that registering is not akin to being able to go. I have to block my Friday to be able to attend the event. Telling me last minute that I am not being RSVP’d means you just wasted my time and my day.
Now for some levity . . . I know of this marketplace where you can hire designers to design emails, hire professionals to write copy, and even hire coders to make the software to do this.
To be honest David I’m having trouble understanding why you think the event is being run poorly? At this point we’ve researched location interest, opened up forums to express interest and then sent out RSVPs to those who expressed interest. That’s pretty much standard event organization. If you’re concerned about the limited space, we included that warning in almost all the communication we’ve had on the events including this very post by Carmen. And as I said in my previous post we’ve only been able to send out RSVPs to fill the remaining spots.
As you are asking and not flaming, here is my response.
I received an email on the 2nd describing the event. It stated that I needed to RSVP and there was limited seating. In most US marketing communications, when you hear limited seating, people infer that is a ploy to respond quickly. I did. I RSVP’d within an hour of the email being sent.
Now when I went to register, there was NO mention of where in LA this was being held. LA is a huge area time wise. Are you holding it in Burbank? Santa Monica? Near LAX? Heck, are you even having it in Orange County? People interpret LA to not be the city limits, but the metropolitan area. How hard would it have been to state, it is going to be in __ (choose a city)
Staying on the topic of limited seating, why not put in a number? Are you looking at 100 or 1000? Why not put in a counter?
When people RSVP, leaving them in a black hole is poor communication. I found this forum by going to google and typing, “Envato Los Angles Meetup” Think about that. I got NOTHING from Envato. Nothing stating, thanks for registering, nothing stating, we will send out location information on X day.
Here we are 3 days before the event. I still have not gotten anything from Envato. This again reeks of unprofessional communication.
I am in Santa Barbara. From my doorstep it is 130 miles to the Staples Center. It can be anywhere from about a 2 hour drive to a 4 hour drive. I <3 LA traffic So, by this lack of communication, I am forced to sit, just like the girl waiting for the prom date to call.
The TL;DR version . . .
Don’t play games, be direct and communicate. There is no harm in telling people when and where and how many. Now, of course if you do not have that information, it goes back to my point of being unprofessional.
To save you the space, I RSVP’d to LA, but have no interest in going now. In all sincerity, this is being run poorly. There are so many things wrong going on with how this process is going that it has made me concerned how it is going to be run during the event.
If you want to have an event that has limited seating, put it in the offer. Leaving people hanging three days out about whether they are going or even where it is, is unprofessional.
I wish you the best of luck next time you do this.