my item update has been in queue for 22 days now, should it not be given priority?! neither the support staff or any other concerned personnel have contacted me back showing much concern. this is just disappointing.
@ivor .. i do, see blow:
“Update to Speakers Vector Temporarily held by the review team. More info. 18 days ago | Delete?”
My item update is still stuck in the review queue (held by the review team), been 18 days now! that’s a bit too much!
@dekurvajo .. not everyone checks forums, so like few years ago they used to post alert messages that showed up in your dashboard, they should’ve mentioned a few weeks ago that they’ll be taking xmas off because it’s a global community and not everyone gets xmas off. and secondly, they only came out clean about the problem a week or two later than when they should have. but all in all, i just expect the issue to be resolved, as i keep emphasizing every now and then, envato was built, and excelled, on its excellent customer support and quick reviewing. i just hope they work more on maintaining that because they’re the ones who set the bar too high and now they’re the ones struggling to keep it like that.
@night_rid3r .. i share your frustration
@dekurvajo .. it’s been going on for a while now, i haven’t seen things improve, only go from bad to worse. hope they get back on track soon because i really like the envato marketplaces.
it’s been 14 days with my item, and support staff isn’t helpful about it either. this is bad! envato’s going down just when their competition is rising up.
an item of mine has been held in queue for 12 days now. how much longer??
and another item of mine recently got approved (after 10 days), but its’ screenshots aren’t showing up. tried updating it four times, but no luck! now i’m waiting to hear on that too from support, is that going to take another week or so as well?
i didn’t even notice it was a buyer survey haha, i filled it in anyway