Ya’ll talkin’ about me?
I grabbed an Uplift Desk back in early November, and I love it.
It’s great because I can either stand or sit. I’ve found a good balance for me is to stand from about 9:00 to 12:00, sit for an hour for lunch, stand from 1:00 to about 3:00, lower the desk and sit for an hour or so, then around 4:00 I’m usually ready to stand again until I wrap my day up at 5:00.
The important part is to not sit or stand all day. Just do what your body tells you.
...Of course, this is what happens when I stand now.
My sales stopped after this feature. Interesting…
There’s a saying I always remember seeing on Slashdot, that correlation does not imply causationI don’t imagine that a highly beneficial feature like this that has only been rolled out to a small amount of users would be responsible for a sales drop. More than likely it’s just the ebb a flow of sales. Thanks!
I haven’t had any sales since I poured this cup of coffee…
Anps saidThere is none, authors support was an untapped resource for Envato, they’ve just seen the success with Envato Studio and making money using human resources.. and obviously a light bulb went off and ‘paid support’ became something to push here
Again i am asking for a valid argument, why taking 30% on support earning?
Envato need to be smart on this and respect our work as authors:
Themeforest and Codecanyon are microstock sites
Envato Studio is a service site
That being said, why not have authors Themeforest/Condecanyon accounts linked in some clear way from the items to Envato Studio and sell support packages from that place?
The commission for Envato should be lower, 30% is too much just for doing nothing.
Authors would do all the work. 10% or even less is better for commision.
IMHO Envato pretend to be a kind of Paypal? Even they take around 7% of every transaction but at least they built a payment system; they have at least that reason
For me, I figure that 70% of whatever they sell the support for is infinitely more money for me than the 100% of the $0 that I current charge for lifetime support. Don’t get me wrong, I’d love to have 90% instead of 70%, but like I said, it’s more money than I’m charging now.
Like I said in my previous reply on here, I’d still love to see an actual support system solution implemented here for that 30% cut that they take.
I’m going to hope with this extra time you’re also thinking about creating support forums directly on the item pages
What’s going on with the huge dip in sales? Can any staff share some insights on this, one way or another?
Other authors have pointed out their sales took a significant hit, mine have too, and it looks to be getting worse. Since the new search, my sales are down about 70%. It doesn’t seem to be an isolated thing and seems to be directly related to the new search. I’d love some staff acknowledgement of this.
After looking at all of the data, it seems Envato’s original support plan (6 months, 3 day response time) was right on the mark. The only major difference is that authors would prefer it be on an Envato built support system, which was not included in the plan.
For the record, I had no issue with (in fact, I was excited for) the original plan. However, if the support system (a locked forum) was built into the item page, I would be very pleased. The only downside I see to this is that I no longer have access to the user’s email if I need to contact them, and I no longer can have users sign up for email list which I announce new themes on.