Just wondering if there are some nuts on this market place community where we receive completely abusive messages and harsh words from a guy (comments were removed by TF staff, some is now flagged too).
All of this happens only because he had bought our product and not ready to use our support forum (we wonder if he ever know what it is) for his queries, then posting all the abuses towards us. We asked him to post all of his queries on our support forum but he never did it – but being abusive against us in every possible way.
There are now 3 profiles he created only to send abusive messages and item comments, please see his usernames: [names removed]
Some of the profiles are already blocked since we reported it to Envato, but the guy creates new one and repeats the abuse (most recent one is [name removed]).
Now we wonder what’s coming up next! Any idea where to report seriously?
Thank you guys Nice to be in this community.
Hi, this is a frequently requested feature on recent days. Let’s hope for the best from Envato dev.
We have a theme (not mentioning the name here) which is popular and having very uniquely featured parallax layout. This was released on September 2012 and it is built using Foundation framework and NBW parallax plugin which had some limitations when parallax comes to mobile device view.
But now we have a better solution for tackling this limitation and we are planning to rework the theme (not just an update, but we mean entire rebuild using Bootstrap framework and our optimization scripts for mobile devices so that parallax will not break the layout on mobiles).
Now the scenario is that we have 2 options to proceed:
1) We will update the existing theme and release it as regular update – but here the problem is that we are entirely rebuilding the theme with new framework, code and everything new but same design with some modern trend tweaks. This will obviously make existing buyers find it impossible (except for code ninjas) for the source code to be updated (not just copying the updated files will not solve their case, they need to re-integrate everything again – this is a great difficulty for existing buyers)
2) Or else, can we release it as 2nd edition of our previous theme, say Theme_Name 2, as a fresh item on themeforest? Here We mean, the entire rebuild will cause everything to be new including the code and semantics as well as setup documentation – so obviously previous buyers will find it impossible to hook the new updated theme. So we guess it should be a new item and it may help to get better exposure (literally we mean it is a fresh work and big time investments similar as we develop any new theme).
So, which option (1 or 2) to go? Is option 2 is possible on themeforest? (reviewers please clarify this).
Moreover if we go with option 2, if someone who previously purchased the 1st Edition theme send a request (with proof) to us then we may (depends on Envato permission) manually give them ZIP of 2nd edition. Can we do it?
Guys please share your thoughts on this, thanks in advance.
wow, congrats mate
Awesome reference site
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