Posts by digitalimpact

2468 posts
  • Has been part of the Envato Community for over 5 years
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digitalimpact says
2468 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has referred 100+ members
  • Has been a beta tester for an Envato feature
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digitalimpact says


My advice after years of customer support (for ThemeForest themes), is to not go ahead and try to contact Envato support on every possible channel. Doing so only creates confusion and adds more work for the support team, which will reply even slower.
I always tweet after sending a support ticket. Always getting a reply within 24 hrs :)

Glad to hear that, I guess I’m letting my frustration come out :P (but I still stand by it)

@germinc hope your situation gets resolved ASAP :)

2468 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has referred 100+ members
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digitalimpact says

Nope.

Use generic classes, or advanced selectors (like :nth-child) or if this will be WordPress, create a function hooked to wp_head() that outputs embedded CSS in the head of your document.

If you take a look at other themes, most output embedded CSS that is coming from their options panel, into the < head > of the document.

Another idea is to have a PHP file served as text/css, where you output the metaboxes values that the user sets in the admin of your theme.

2468 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has referred 100+ members
  • Has been a beta tester for an Envato feature
+2 more
digitalimpact says

My advice after years of customer support (for ThemeForest themes), is to not go ahead and try to contact Envato support on every possible channel. Doing so only creates confusion and adds more work for the support team, which will reply even slower.

I know how it is when you need an urgent answer and start looking for it everywhere, been there myself quite a few times. But it’s best you just have a ticket submitted and wait. They do reply pretty slow nowadays, but they’ll get things resolved.

Finally, since the theme is now removed, that’s actually good news: it may very well be that either Envato or the author have been made aware of the issues – expect the item to return with fixes, or a refund. Don’t panic :)

2468 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has referred 100+ members
  • Has been a beta tester for an Envato feature
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digitalimpact says

1.59 seconds from Bucharest, Romania. Whatever it was, it’s not your theme that is slow :)

2468 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has referred 100+ members
  • Has been a beta tester for an Envato feature
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digitalimpact says

Those aren’t images, it’s a web font :)

It looks like that because it failed to load for you that time, it can happen. Try a forced refresh to check, I see it working fine.

2468 posts
  • Has been part of the Envato Community for over 5 years
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digitalimpact says

Very nice presentation. However, it made my MacBook Pro (using Firefox) freeze and crash for the first time in a year or more, so that kinda takes the joy out of it… ;)

Yeah, it’s Chrome-optimized, as it says :) No more love for Firefox recently, it needs to step up its game…

2468 posts
  • Has been part of the Envato Community for over 5 years
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digitalimpact says

24mm @ f1.4 ? :O

I’m starting to wonder what lens he was using, too. I’m a hobbyist, but I’ve never seen a lens that wide open that much.

Seriously now, anyone has any idea about the lens?

Edit: nevermind

2468 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has referred 100+ members
  • Has been a beta tester for an Envato feature
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digitalimpact says

I usually tell them that the update will overwrite theme files, so if they made any changes to them, they should write them down so they can add them back in, after updating. Never seen anyone upset about that.


The “developers” who ask for basic support stuff or don’t know what a child theme is, aren’t really developers.

On a side note here, I just love support threads beginning with / containing “My customer needs [...] (custom work)” :D

2468 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has referred 100+ members
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digitalimpact says

You know what, I’ve been thinking about this myself.

Got the iPad 4 but I’m thinking of selling it and grabbing either Air or Mini 2 (since Mini now has Retina as well).

To be honest, I want to go with the Mini, as I read a lot on the iPad, and from this point of view, a smaller form factor is better (less weight, easier to hold with one hand, etc).

But I’m also thinking of performance and clearly, the Air is better here. So I don’t know what to decide either… I guess I’ll compare what I use it most for, and decide from there.

At the moment, since I’m not gaming or using intensive apps that much, I’m leaning towards the Mini, especially since I can get more GB for the same money.

So to answer your question, I think size does matter, as it reflects upon performance and cost; but it really depends on what you need it for.

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