Posts by digitalscience

5135 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says

The “this author supports this item” message should also be above the comments section, with a link to support tab too. Right now it seems hidden (only first mentioned on a 3rd tab) – but I guess that’s the idea? (marketing wise)

What I had imagined when this was announced was that the support / not supported label would be somewhere on the right hand column under price and details etc – if Envato wanted to bring more clarity with support, then make it super clear and visible what is supported and what is not.

5135 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says

This is all fair and well, but from a buyers perspective the comments section IS the support page, also as long as the comments tab is before the support tab, buyers will be looking / using the comments.

What you need to Envato is really simple – combine comments page and support page into one thing and make it more flexible and adapt to the user. If support is going to become mandatory we need a robust support page that is easier for the author to manage. Envato is going to make 30% from our support extensions, so as the platform you need to provide us with the right tools to get the job done.

5135 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says

I don’t know what to make of these sales patterns. Last week was a very strong week, the best in a few months and this week is the complete opposite, one of the worst.

Yet, yesterday was the highest amount of traffic I’ve received all month and only 1 sale. It’s happened a few too many times over the past several months for it not to feel like a coincidence.

Maybe the demo sites aren’t functioning at certain times or places in the World. I wish we had better ways of analyzing the traffic with conversion tracking.

Yes, we’re having the exact same situation, last week great, this week very bad – more than 50% drop. And traffic this week is higher. I can’t work it out, it’s thursday and not a sale in 18 hrs – it’s just not following the usual trend.

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5135 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says

Why Envato doesn’t realize that leaving comments open simply allows buyers to “bypass” the fact he/she has to purchase a support package once expired? If you’re trying to enforce a system, make sure the system cannot be bypassed, otherwise it’s useless. The buyer won’t care if Envato is forcing them to buy a support package, they’ll just rate the item they purchased 1 star, because the author didn’t answer his question.

+1 When it comes to online services, people are only willing to put money in – when it gives them something in return they want/need but is currently not accessible – otherwise they’ll find ways to get what they want for free. So if the comments are always open, Envato is not offering any protection for authors, and will create a lot of admin which costs us time, and time equals money. What we would rather be doing with our time is creating new items!

I think for this paid support concept to sound feasible, Envato will need to rethink how the comment facility works and provide a better support system for authors to manage this new service.

5135 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says

+++1 This is superb! I love this pricing transition. It makes all author’s life easier. It was one of the pain points till now. Thanks so much Envato for taking care of this :) If I am getting right, it means that first 6 months support for an item is FREE (included in regular item price) or not?

Yes – But just note that this is for ThemeForest and CodeCanyon items only.

5135 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says

^ Yeh could have been more extreme, maybe if they were at the edge of a cliff or something.

5135 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says

^ Fair enough :D

5135 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says

Interesting.. what on earth were you searching for to find this?! :D Good find tho ;)

5135 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says

Still 2 rows mate

5135 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says


If you try make good money here, you won’t succeed but if you try make good items, you will make good money. Anything is possible with enough time, and focus ;)
I am not sure that is true. Do you think most popular 1st spot items were good items? We have seen couple of 1st spot items in ThemeForest, and I never thought any of them deserved their spot.

Haha, well what I meant was – don’t focus on making money, rather focus on your product and the success will follow – because the reality is, it’s quite hard in the beginning to make money, so some people get discouraged, the pay offs only happen much later after hard work and taking a risk.

But you’re right, making good items isn’t always going to get you to the top, but I would say “ridiculously good value for money” items is a better way to get there.

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