Posts by digitalscience

5144 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says

Ha, we have the same problem so we went to bank and found out that money goes to intermediary bank. As Envato is sending money in USD and all USD transactions have to go through USA banks our money “travels” to New York first and then it is transmitted to our account. Bank in NY charges that extra fee. As our banker explained, the main problem is that NY bank sends no invoice or any kind of paper evidence of its service.

Interesting, maybe the US bank does the mass payments around the world for Envato… but still doesn’t make sense why we get charged $60, seems like a lot.

5144 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says

I’m in South Africa and whenever I did SWIFT, I always received exactly $60 less that what I cashed out, this is before my bank charges their fees. I don’t know why its $60, when Envato states $35 fee, the extra $25 is deducted before my bank even receives it – so it’s a mystery.

Now I only use PayPal, as there is hardly any fees, I just have to wait a few days longer for my bank to process it.

5144 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says

^ Didn’t realize you were solo, nice! So you create all your designs? What about support, seems like a lot of work for one person to handle :D

5144 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says


Question – what happens if you choose not to support a particular item – does the comment facility become disabled? Would members / buyers still be able to post, will authors still be able to post?

Hi digitalscience,

There will be no change to the comments functionality; members/buyers can still post and authors can still reply. We’ll just make it clear that the item is not supported (exact language TBD) so that expectations are set with the buyers and as per today, the preferred method for contact (i.e. on the support tab) is not displayed.

I see, and if the item was supported, but the customer’s support time had expired, can they still comment and ask a question? If they can, I’m just wondering why they’d buy a support extension, if they can ask quick questions on the comments section. Customers have been use to free support and able to ask at any time for years now.. so I’m wondering why they’d buy a support extension if the channels to contact the author remain open – they might want to ask a very simple. basic question, so I doubt they’d pay 70% of the price – that seems like a lot for some help with some issue which could be minor.

I’m just thinking with comments facility open, there will be a lot of visible discussions between buyer and author regarding who qualifies for support, who needs to buy a support extension and also disputes might break out as the definition of support isn’t always clear, and also buyers have been use to free support at anytime for years and might be confused so I’m just thinking this could become messy unless the comments section was only accessible to customers who qualify for support.

5144 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says

Question – what happens if you choose not to support a particular item – does the comment facility become disabled? Would members / buyers still be able to post, will authors still be able to post?

5144 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says

If you try make good money here, you won’t succeed but if you try make good items, you will make good money. Anything is possible with enough time, and focus ;)

5144 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says

In my country you need $84 000 to be a millionaire… back in 2011 you needed $168 000. This is how it works in Africa :D

5144 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says

Mon / Tues really slow – almost dead.. very unusual

\\

5144 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says

I think since we’re micro-stock sellers, we should stick to selling licences, and not selling support time. If we wanted to sell our time, we’d be on Envato Studio. Since mandatory support was not part of the deal before, then limiting updates would have to be a trade-off, so that it would give incentive for buyers to renew access to support/updates and give authors more incentive to provide this.

5144 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says

+1 We should keep things as simple as possible. The pricing proposal is complex and is basically just a way for Envato to siphon off revenue at various stages from an already free service, while authors will have to work on the clock with their support time now being leased out by Envato.

Yearly renewal licence is practical and considering we’re already selling our items at very low prices to begin with, it’s totally reasonable that updates & support expire after a year. And what is the point of providing unlimited updates, but support which can expire? Support and updates must expire and be renewed together, so yearly renewal licence is the way to go.

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