Posts by digitalscience

4936 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Interviewed on an Envato blog
  • Made it to the Authors' Hall of Fame
+7 more
digitalscience
says

But the difference is, Google is not calling that an invoice.. If you want an invoice, you have to contact the App Developer directly (and most of the times there is no chance to get an invoice, at least in my experience).

Ok then that’s how it should be, only the owner of work can personally issue an invoice to the buyer, then why is Envato issuing invoices on our behalf, is this even legal?

4936 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Interviewed on an Envato blog
  • Made it to the Authors' Hall of Fame
+7 more
digitalscience
says




Google does not dare to issue invoices in their name, though
Does Envato know your name? :)
Ruben Bristian ?

Nope, that’s not all of it :)

But it’s not about name, you need to write the full billing details that will appear on invoices that your buyers get. These are not mandatory – if you do not fill the billing details nothing will appear for your buyers. Just a fictive company name and the country. Because buyers also post dummy information as billing information (i’ve got an invoice from “asd asdsa”).

Ok but I haven’t filled out billing address yet.. but my name is still on the invoice – I guess that’s not really a paper trail. I don’t really like it though, since people can stalk you in real life.. I had this once with someone searching my webhosting and finding my phone number. Isn’t this a breach of privacy, why do our names have to be on there in the first place. Also I’m working with other authors so I don’t even receive the full amount on the invoice.

4936 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Interviewed on an Envato blog
  • Made it to the Authors' Hall of Fame
+7 more
digitalscience
says


Google does not dare to issue invoices in their name, though
Does Envato know your name? :)

Ruben Bristian ? :P

4936 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Interviewed on an Envato blog
  • Made it to the Authors' Hall of Fame
+7 more
digitalscience
says

But there’s a big reason why things are being stated the way they are. You just have to look a little deeper down the rabbit hole.

I’m curious about this rabbit hole. So let’s say there is a big benefit for Envato for doing this, then how can we be sure there is not going to be big disadvantage or consequences for authors?

4936 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Interviewed on an Envato blog
  • Made it to the Authors' Hall of Fame
+7 more
digitalscience
says

@DS Your points are all extremely valid. But there’s a big reason why things are being stated the way they are. You just have to look a little deeper down the rabbit hole. So in my opinion, I don’t think it’s worth arguing to be honest. Instead, I think we should be advocating for concessions like these:
  • Allow us to reply to reviews. It will help turn unhappy customers into happy ones.
  • Give authors the ability to issue refunds. This is a basic right of being a “seller”.
  • Eliminate the “author fee” and put the entire fee on the buyer. And stick this information in fine print in the TOS where it belongs. Then buyers won’t care about paying a “30% fee” unless they actually read the TOS (and they won’t).
  • Allow authors to include a legal liability disclaimer in their items (another basic right of any “seller”).
And there are many more ideas worth advocating for. We just have to shift our focus a bit and speak up!

So you say the platform model is better for authors? Then how come there are no new benefits for authors being direct sellers? Do you honestly feel like you are selling direct to your customers? Sure we could ask for the benefits you listed, but all of those take power away from Envato and buyers, do you think we’ll actually get those then? No, Envato wants full control and authors here are at the bottom of the food chain, this is clear from their unique hybrid of platform / re-seller model.

If this truly is a Platform, then Envato needs to give authors more control over the selling of our work, more protection from buyers, and also faster access to our income – then I will agree we are direct sellers.

4936 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Interviewed on an Envato blog
  • Made it to the Authors' Hall of Fame
+7 more
digitalscience
says

Fixed now ;)

4936 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Interviewed on an Envato blog
  • Made it to the Authors' Hall of Fame
+7 more
digitalscience
says

I’m getting a 404 error page on all category pages.

4936 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Interviewed on an Envato blog
  • Made it to the Authors' Hall of Fame
+7 more
digitalscience
says


I hope that they read these posts and my ugly images are descriptive enough to understand my concerns.
I believe that envato team can’t ignore your graphic master piece! :) regards,

hmmm this is my interpretation of Cocomero’s diagram at first glance :P Anyways authors names should not be on invoices as we are selling indirectly – think that was your point?

\\

4936 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Interviewed on an Envato blog
  • Made it to the Authors' Hall of Fame
+7 more
digitalscience
says

These two paragraphs really bother me in the blog post. Let me comment below.

Since our launch in 2006, our Market terms have been clear that the sites act as a platform for authors to sell directly to buyer

This is not an entirely true statement but filled with half truths, firstly it wasn’t made clear Envato was a platform, because after 9 years of operation, Envato had to make this post titled ‘Envato Market – the Platform’ much to the surprise of most authors here who thought Envato was a re-seller all along. Secondly the usage of the word ‘direct’ is incorrect, since we are selling ‘indirectly’. Buyers were always anonymous to authors, the only time they became known was if they contacted us, but authors did not have any knowledge of who all our buyers were, and only the direct seller knew – Envato.

Similarly licenses issued are from the author of the work to the buyer.

Licences are not issued from authors, but on the behalf of authors – the entity who is selling the license is Envato, because they dictate how much the license is, what the terms are and also can issue refunds. Authors are giving Envato permission to issue a licence for the usage of their work to the buyer, again this an indirect exchange.

Other aspects of Envato Market, such as communication tools between authors and buyers for support and feedback, also work as you’d expect for a platform.

Another statement that is half true – the communication between author and buyer is one way – meaning we can only contact buyers if they contact us, again this is because we are selling indirectly and have limited information on our buyers. On other platforms, all buyers would be known and easily contactable through two way communication, and is one of the privileges of being a direct seller, which authors at Envato do not have.

However we didn’t do a good job of some of the language and commercial documentation we’ve used across Envato Market in the past. In particular, we used the word ‘commission’ incorrectly when talking about rates and on payment notes. This unfortunately led to a large amount of confusion.

Ok now this is the most interesting and unsettling paragraph, the previous paragraph explains how Envato was a platform all along and states it’s reasons how its similar to platform, but then goes onto say that the terms, the fee structure and what authors received on their pay slips was incorrectly worded for the last 9 years and caused some confusion. Well I’m sorry, but is that really an excuse? That’s what Envato put on their terms and in all their communication, and gave no indication that Envato was a platform model, but more acted like a re-seller based on the terminology used and how we got paid, what did Envato expect authors to think?

4936 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Interviewed on an Envato blog
  • Made it to the Authors' Hall of Fame
+7 more
digitalscience
says

Upload a design to themeforest PSD category, getting an approved design is your best option to find a developer here.

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