Posts by displayinline

70 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
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  • France
  • Has been a member for 4-5 years
  • Referred between 100 and 199 users
  • Bought between 1 and 9 items
displayinline says

Hi all! Sorry for not answering more often, I really have a lot of work going on.

If the extension doesn’t work anymore, you may do the following:

  • try to rebuild the database using the icon on the bottom right corner
  • try removing and installing the extension again
  • try clearing the local data used by the extension

If none of these work, can you tell me which version of the extension is installed? To find out, go in the menu Tools / Extensions you should see 1.0.12.

Also, open the developer panel of your browser (using F12 for Chrome, for instance), and check the console panel: the extension logs everything it does here, so you should see what is the blocking error. Please let me know and I will do my best to help ;)

70 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • France
  • Has been a member for 4-5 years
  • Referred between 100 and 199 users
  • Bought between 1 and 9 items
displayinline says

@dtbaker thanks anyway! ;)

70 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • France
  • Has been a member for 4-5 years
  • Referred between 100 and 199 users
  • Bought between 1 and 9 items
displayinline says

Hi all!

I just uploaded a new minor version of the extension which should fix the url issue. Wait for the extension to upgrade (new version is 1.0.12), and refresh the page. If you database is messed up, rebuild it using the settings panel at the bottom right of the dashboard.

For new users, install the extension from Google Webstore, it will automatically update.

Let me know if it you still have issues! ;)

70 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • France
  • Has been a member for 4-5 years
  • Referred between 100 and 199 users
  • Bought between 1 and 9 items
displayinline says

Hey all!

Sorry for not replying more often, but I am currently on a big client project which takes all my time (and even more)...

If you have issues with the extension, you may try resetting the local data, it worked fine for most people ;)

Let me know if this does not help!

70 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • France
  • Has been a member for 4-5 years
  • Referred between 100 and 199 users
  • Bought between 1 and 9 items
displayinline says

Thanks @motionvids! I would have given the exact same advice ;) And thanks @ThemeBeans!

70 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • France
  • Has been a member for 4-5 years
  • Referred between 100 and 199 users
  • Bought between 1 and 9 items
displayinline says

Thanks guys! :)

@MrLukeFor : this extension started as a small personal project, I can only work on it on my (rare) spare time, thus many features are not implemented yet… Hope to release them not too long from now, stay tuned!

@motionvids : working on it! Just not as simple as I thought it would be…

70 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • France
  • Has been a member for 4-5 years
  • Referred between 100 and 199 users
  • Bought between 1 and 9 items
displayinline says

@Themestation Hi! Actually, these instructions were for the beta version, which is deprecated now. Remove the extension, then head to the extension’s page on the Chrome Webstore to install it – and get automatic updates too ;)

Tell me if you have any issue installing or using it!

70 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • France
  • Has been a member for 4-5 years
  • Referred between 100 and 199 users
  • Bought between 1 and 9 items
displayinline says

Thanks! I’ll let you know when it’s fixed ;)

70 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • France
  • Has been a member for 4-5 years
  • Referred between 100 and 199 users
  • Bought between 1 and 9 items
displayinline says

Thanks! About your issue, I know there is a few types of operations the extension doesn’t handle correctly yet, because I couldn’t find a complete reference for them – for instance, refunds, sales reversals…

Could you download the statement file (csv) for this month and tell me the slug used for the refund operation (column Type)? Once I have it I’ll add a handler for this type, so Envastats will display the correct amount ;)

70 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • France
  • Has been a member for 4-5 years
  • Referred between 100 and 199 users
  • Bought between 1 and 9 items
displayinline says

Glad I could help ;)

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