Posts by doru

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doru says

Basically you can define in your dashboard certain tags or words and when a new item that matches your defined tags/words is published, you get a notification in your dashboard or a mail message or both.

Example:

  • Select marketplace: videohive
  • Select category: Stock footage
  • Terms to match: Night, Beach, Party
  • Inform me as soon the item is published: Yes
  • Create a weekly report of new items that match the terms: Yes

This can be further refined by allowing notifications from all marketplace at the same time. You can get notifications for new items from photodune or graphicriver or audiojungle that match your terms.

What do you think? Is this a feature that you could find useful? What other options can make this feature better?

7963 posts
  • Has been part of the Envato Community for over 5 years
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doru says

I had ALL my items soft-disabled about a month ago :( top-selling items as well. It was a real nightmare for me. I wanted to kill all people around me :) But, thanks Kailoon, all the raised questions were resolved. Be patient and trust people.

but WHY?

give us some insight else we think that staff had nothing better to do than just pick someone and disable all their items :)

7963 posts
  • Has been part of the Envato Community for over 5 years
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  • Sells items exclusively on Envato Market
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doru says



@Doru ok, can you send me an invoice for this purchase? You now, you’re the seller and with selling stuff there is some responsibility.

btw is there a 14 day money back guarantee for the image?

also I have some specific customization questions so can you call me at 1-800-NT-SO-SRZ
there is a life time money back guarantee scheme available yes. I will send you an invoice and call you asap but now I’m going to pay the VAT on this sell.

No I have a VAT-ID so I need an invoice without VAT (You’re EU business?)

Also I prefer a paper invoice in my inbox rather with an email – no problem I guess

Nice doing business with you, I’ll recommend you!

Not EU business, landing now in British Virgin Islands

7963 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $40,000+ on Envato Market
  • Sells items exclusively on Envato Market
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+4 more
doru says

@Doru ok, can you send me an invoice for this purchase? You now, you’re the seller and with selling stuff there is some responsibility.

btw is there a 14 day money back guarantee for the image?

also I have some specific customization questions so can you call me at 1-800-NT-SO-SRZ

there is a life time money back guarantee scheme available yes. I will send you an invoice and call you asap but now I’m going to pay the VAT on this sell.

7963 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $40,000+ on Envato Market
  • Sells items exclusively on Envato Market
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doru says

^ You can’t disable Avada.. Avada IS ThemeForest, might as well just shut down the whole home page :D

funny but seriously no staff member who cares about his job will dare to disable one of these top selling items without getting approval from higher places. I’m sure that in case of an issue the staff will contact the author first to ask for the issue to be fixed and it will not disable the item first then and deal with later.

So if your low selling item had been disabled for a bug (imaginary or real) and then they asked you to fix the item rest assure that the probability of this to happen for top selling items are close to zero.

This because is human nature, even if internal protocol defines “disable item first then contact author”, if I’m a staff member I will be careful on applying the protocol on items that may have a noticeable impact on the company next week revenue if removed/disabled.

7963 posts
  • Has been part of the Envato Community for over 5 years
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doru says


Any news about this? As other said is unlikely that envato will give my email to anyone who buy something from me but you never know with all this recent changes. So what is this text about? And can you confirm that you don’t start to give my mail to everyone?

I just bought your photo and I didn’t get your mail address (damn – would like to spam you :sarcasm: )

now you have a sale of PD as well :)

awesome :D

but this doesn’t mean that “show mail to buyer” it will not happen in the future when this VAT change enters the marketplace

7963 posts
  • Has been part of the Envato Community for over 5 years
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doru says


\\

this confused me, please change/remove it. makes no sense in this context.

and I’m still a little confused, is this new “Default Withdrawal Account” only going to be used for Express Withdrawals?
I think this may have been the original wording, but I’ve asked our product team for clarification and I’ll follow up with an update as soon as I have more info :)

Any news about this?

As other said is unlikely that envato will give my email to anyone who buy something from me but you never know with all this recent changes. So what is this text about? And can you confirm that you don’t start to give my mail to everyone?

7963 posts
  • Has been part of the Envato Community for over 5 years
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doru says


Relationship with the review system is personal so anyone opinion it will be influenced by this. My experience over the years are close with what Enabled stated in the first post of this thread.

Usually my items are approved on first try. If there is a soft reject the reviewer will point out the error and I will fix it and it will be approved after I updated the file.

Yes, I’ve had some problem in the past but overall the experience is positive.
You don’t have experience on TF its totally different. All my items on Codecanyon ALWAYS accepted from first time, always…

yes is true, forgot to mention that I’m talking about videohive reviewers. :)

7963 posts
  • Has been part of the Envato Community for over 5 years
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  • Sells items exclusively on Envato Market
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doru says

Relationship with the review system is personal so anyone opinion it will be influenced by this. My experience over the years are close with what Enabled stated in the first post of this thread.

Usually my items are approved on first try. If there is a soft reject the reviewer will point out the error and I will fix it and it will be approved after I updated the file.

Yes, I’ve had some problem in the past but overall the experience is positive.

7963 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $40,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has referred 10+ members
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doru says

technical explanation is that it happens because sometime the reviewer who checks the updated item is different than the one who soft rejected the item. He may have a different opinion and decides to hard reject the item.

but this doesn’t eliminate the fact that in the end it appears as a slap in the face even if the hard reject is motivated. it was pointed out by authors in the past, not nice that this still happens.

but anyway, I think the project needs a better font placement. Doesn’t look good now. When you create the preview don’t let the default text that the buyer need to change but add some creative placeholder text. It makes the preview looks better. You can list the template features for example.

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