@doru greatest of respect but you are talking out of your backside. No offence. By definition a developer “develops” if he isnt developing then the infrastructure needs reworking.
you are wrong
they are not independent developers and they don’t do what they want like me (and probably you)
there is no rule on how you provide support since you are not obligated to do it. just respect the privacy of the buyers if they contact you on google+
To people who ask for envato to hire a couple of developers for two days just to implement the features we asked, I don’t think is so easy as you may think. Is not about writing some code and playing with the database. They need to be careful when they touch databases with 1,801,704 items and 1,777,261 members. Is not like playing with a wordpress website with ten blog posts.
Also, for who said envato doesn’t invest enough money maybe you should calculate how much it cost to hire 10 developers for a year. And, as you may check on this page all those people on “the team” section need to be paid. What about the infrastructure cost? Do you think envato website cost 100$ a month of hosting? And the taxes? This while you need to make some profit, else what business are you?
I’m not justifying anything but we should keep an eye of the global situation.
disclaimer: just a bit of fun, no hard feelings hopefully
Saying these things are in the pipeline simply doesn’t wash after the first year or two…
to be fair envato promised they will not answer anymore with “is in the pipeline” and that they will try to be more communicative about what features the development team is working on.http://themeforest.net/forums/thread/marketplace-development-last-year-and-our-roadmap/61733