I’ve got a few people who help out on my forum and in turn I implement the occasional new feature for them (as a kind of payment). This just happened, I never asked anyone in particular to assist me. But yes, the majority of people don’t answer other peoples q’s
Having it public works great, I’m using the “Google Search” feature every day to search my website for a previous answer (the Google Site Search will return results from my FAQ and the Forum, really handy). There is no “buyer verification” on my forum because I handle the occasional pre-sales question. I’m thinking of adding a little “verified” badge next to verified authors, and stuff like “power user!” for those who have purchased multiple copies or help out on the forum.
Also have the email support for private tickets (FTP etc..).
Now that we’re the sellers, is it ok if we post a “Disclaimer” at the bottom of our item descriptions? I’d like to add something like what’s included in the MIT license:
What sort of things would a disclaimer like this be for, and what would it protect you against? And how does it related to Statements and Invoicing?
No address guys! Just City, State and Country. This is clearly explained in the blog and it has already been asked and answered by staff.
Please read the list of existing Questions/Answers before posting so that staff will have an easier time answering questions.
horizontall saidAs far as I know, there is no such feature available. I agree that it would have been extremely useful in this situation, but unfortunately there’s no temporary freeze switch.
While all this is being sorted and as this new rules are applying in less than a day, I was wondering if is there a way of “pausing” item sales on the market? Any alternative to removing the items?
I have previously soft-disabled my items in two different ways
1) submit an update to the item and in the “notes” ask the reviewer to soft-disable your item
2) send in a support ticket asking to soft disable your item
Will authors get any documents reporting (proving) the fact that VAT for the purchases from EU non-business clients was paid? Let’s say monthly summary.
This question has already been asked and we’re waiting for a reply.
yeah, so what is a point of having authors details on invoice?
I think this loops back to the question about if it is legal for Envato to issue invoices with our names on it and hopefully staff can get an answer for us soon
Also: maybe I’ve read over it or I’m just not a regular buyer, but if we have to pay VAT, do we also collect it on our ‘directly sold products’? I don’t see VAT inclusion in the item price details (‘The total price includes the item price and a buyer fee.’)?
Authors will not pay VAT. This will be handled by Envato.
Sorry if this has been asked before but if we are selling directly to the buyer, will we be able to set our own prices?
This has been discussed quite a bit in the past and it would result in a total collapse of the market. Everyone would be able to underprice eachother etc.. and the big sellers would win out. They did trial the price adjustment feature a while back and it didn’t work. The marketplace is a fair place to sell because they give everyone a fair price.
Therefore there exists no legal obligation to state the author’s name on invoices.
VAT invoices have not been finalised yet, we do not know what information a VAT invoice will contain. When further details about VAT collection and invoicing are released they will be published here.