Also ensure the correct theme file is getting uploaded.
With most themes there is a large ZIP file and a smaller theme ZIP file.
The large ZIP file has all the photoshop documents and help documentation and other things in it. It’s best not to upload these as they can be hundreds of megabytes in size. See if there is a smaller theme ZIP file available (sometimes within the larger original ZIP file) or contact the theme author for assistance.
Awesome stuff Jords!
Hey if we sign up for this and choose “Only our items” are we still displayed in the WordPress Installation category? Or will we be “private” and only available via the purchase flow from ThemeForest?
Is there a vacation/holiday feature as well so we can pass on installation requests to someone else when we’re unavailable?
And thirdly – is there any magic you can do to show installation requests in our google analytics reports? Another tracking event or something – so we can see the percentage of buyers who go through with install requets (this number will help us gauge what we’re getting into in terms of how many install requests to expect).
Thanks for the update!